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The food was amazing on our flight. So many options for movies and shows to stay entertained for 12 hours.

My favorite airline when traveling to the UAE. Great food and great service.

Fresh energetic and friendly crew, great food, brand new plane and non stop entertainment

Seats are not as easy to move as you would hope in premium econo Y

Emirates is good airlines. But there plane seats were very small and congested. Need to little good and big seats in economy class.

On the DXB to IAD flight, missed the snack between the meals again...

Better entertainment; the lack of it made the very long flight even longer

No Vegetarian options onboard, made to wait for a long time for boarding

Very good ..nice comfort..crew service was good..and no delays in time ..they always on time..

We did not fly and our agent has been uncilling and uncooperative to help us rebook flight. We will never use Kayak ever again to book our flights, and we will let our network of friends know that using Kayak is equal to losing $$$$$.

Terrible plane small airbus good for a 1 hr trip I booked business as it is. A night flight and 4hrs trip it was an ordinary economy seat with no one next to me what a joke what a stupid decision to buy business

For the price of the ticket it's probably the best service in the world

better announcing at the gate prior to boarding and better organization of various gps

This time, I traveled in the economy, and it was surprisingly better than the eco-premium (food, comfort, and crew were noticeably worse in premium!)

Lots of water brought around by staff which is very important to stay hydrated on a long flight. There provided swiss chocolate icecream! The attention to detail is obvious. They really want to make their passengers entertained and comfortable.

The seats had no space at all beyond the knees. The seat in-front literally reclined on your face, very uncomfortable plane. Was nothing like the normal SWISS experience. The food was okay but could be better.

Crew was wonderful, snacks were so good and quite a variety for free, food was mediocre, big selection of movies and they kept lavatories pretty clean throughout the flight

Great food - movie selection was good. Plane was a few minutes late but got to destination on time.

Everything was great, except for food. It was not good. I think I got a food poisoning from the salad.

It was great. The attention, the fly was on time.

The rows of seats in economy class are seriously close to one another making eating and resting just about impossible - there is hardly any legroom. Anyone larger than average size would have an incredibly uncomfortable flight. I had to basically share my seat with the lady passenger next to me as she was too big to fit into her allotted seat.

Do I need to repeat my complaints about my lost carry on bag?

Being a platinum member, no attention given. No towel or tissue provided.

Between Air India and Qatar my luggage was lost for three days. I eventually found my own luggage location using the Apple Air Tag. Air India used a paper form to report my lost luggage. I could never get past getting past luggage personnel with my report number before they would hang up on me. Only after them specifically telling Air India at Chandigarh airport where my luggage was located which was right under their noses did they react. After three days I finally received my luggage. The Air India luggage folks didn’t seem proactive in finding the luggage’s rightful owner.

As gold member there is no priority checkin. Meaning you either have to board with your zone or last with business class pax. As economy pax all the baggage bays are filled by the time you arrive

they give hard time at checking, they not allow computer bag or purse

I staff or crew they were very friendly and humbly, they done theirs service very well, I appreciate them and thank you to the company or Qatar 🇶🇦 Government for providing as good service in their flight ,once again, thank you 😊 🙏 😀 😉 👍

There’s lots of problem I faced from Bom to Doha that experience was worst I never faced before like this

The flight was good but my neighbor had the vent open full power for the whole flight and because the air was blowing from the side instead of from the top and I got very cold and ended up with a sore throat.

It was pretty good overall. I just wish the crew didn't have to interrupt you every five seconds to ask you if you wanted anything, I mean that's what the help button is for. When someone is tired and sleepy and still getting their bearings, turning on DND button is maybe not the first thing on their mind.

Sorry, I’m not a fan of United. The seats are just too cramped and uncomfortable if you are traveling very far.

The agent, who took my mother to her gate, kept talking with one of her male coworkers and treating my mother like a sack of potatoes. She was ignoring my questions because she was too busy flirting with her male colleague. This was a very unprofessional behavior. We also had to wait for close to half an hour for an agent to arrive.

I liked everything excepct the noise of the engine inside de airplane was a little bite higher.

Boarding was easy and well organized, Breakfast was not very good.

Good flight. Entertainment equipment was sub-par - old-style 2-prong jack headphones that don't fir ears well. Entertainment software interface was slow and glitchy to navigate.

I’m not a happy customer. Lufthansa cancelled my flight 3 times, and I had to rebook a flight to Larnaca, but a flight to Tel Aviv and pay for a hotel. Then the flight back was cancelled and now I have to find my own way back. Terrible.

Seats are too close together, there is not enough legroom. Food was pretty bad. TV didn’t work for more than half the flight which was annoying. Crew was annoyed that I complained about the TV they shut down the system and it restarted but then froze again. Asked them again but they were annoyed only to shut it down again it worked for two hours then froze again.

Wonderful I upgraded from premium economy to business and it was totally worth it. The crew was fantastic. Very attentive positive. They made me feel right at home. We were on a 747 business class second story seat and it was fantastic.

Email noting gate change was good. Very bad: credit card machine broke down to charge for a checked bag. Lady at the counter read my credit card number OVER THE PHONE to a woman in Germany. Very insecure!!

Slightly delayed but still a more comfortable experience to take a real airline instead of a budget one.

On board was excellent—a remarkable positive change. Check in was horrifying. Forced to check in branded cabin baggage approved bags weighing 10 and 12 kgs each, because desk insisted these were not fit for overhead lockers. Got charged £160 for two bags. Behaviour of staff was hostile, motivated and rude. Wonder if BA pays commissions on collection, or borrows staff from Airport operator. Basle evidently is an airport used by budget airline— and customers are treated like consumers.

Excellent except for checking in at Madrid Airport. Waited in line for over an hour and a half. Not enough ticket agents available and they were moving those with earlier flight times up in order to get them through. People were not happy. Staff did their best to explain, but just not enough to meet the need.

The seats of the Boeing 787-10 Dreamliner were ridiculously uncomfortable. I was on 10 flights during this vacation and this plane was super uncomfortable both times I was on one whereas all of the others were perfectly fine. Additionally, these planes do not have any air vents that passengers can control, the climate is entirely controlled by the crew which made for an extremely uncomfortable temperature for the duration. The flight attendants tried to make everyone happy with the temperature but several people you could tell were excessively warm and just wanted a bit of airflow.

Business class in Club Europe is basically a slightly larger seat, with the middle seat blocked off. Not really business class, except for the free food/drink - which was also delicious!

Food made us sick for the rest of the day. Terrible passenger in front of me kept reclining and banging his seat, it hurt my knee multiple times. I kindly asked the attendant to intervene, she would not. Way too many sick people coughing on the flight without wearing a mask. Sick passengers should not be allowed to fly unless they wear a mask. I hope we don't get sick for our 2 week vacation

The lack of organization at the boarding gate was shocking. It was impossible to determine where the line was and it was hard to understand the announcements. It was so confusing that my wife wanted to get on the wrong flight. I am also annoyed that BA is adopting the sleazy policies that the budget airlines invented of charging extra for even the first checked bag or choosing your seat.

The flight was good, my only complaint is that we were delayed in leaving by a significant amount of time.

Flight cancelled! Rebooked by circuitous routing although there were seats available on other nonstop flights.

Flight got delayed which made my already short layover in london to be reduced to sn hour considerI had to change Terminals fir my ingoing flight to NY

The flight was uncomfortably warm. We asked a member of the crew to adjust the temperature, and they said they would but it didn't make a noticeable difference. They really cram you into the plane, too, in economy. It was quite uncomfortable for an 11 hour flight.