Comfort good. Service as usual poor. Cabin temperature as usual too cold, about 15 degrees
Flight left on time. Bags came quickly. Crew was nice. But internet never worked and the food was awful.
Flight was pathetic, felt like a old plane was modified and brought in service. Didnt like the aircraft at all. Crew and services were good.but aircraft totally dissappointment.
The food was amazing on our flight. So many options for movies and shows to stay entertained for 12 hours.
The flight was nice and on time. The comfort can be slightly better in business class
Bad Cancel the flight Came back to work only 3 days after Horrible Won’t help with hotel while we stock Horrible Don’t fly with them
The lounge staff at reception were inefficient and robotic. Boarding process was chaotic at the gate with no priority for business and first. At arrival into Dubai, no upper deck door . Food option and quality for this flight was awful . Thankfully the bar is always good.
On the DXB to IAD flight, missed the snack between the meals again...
Very good ..nice comfort..crew service was good..and no delays in time ..they always on time..
POOR CREW BEHAVIOR. RESTRICTIONS ON FOOD. FEELS LIKE ECONOMY CLASS.
Ok we did get an upgrade and the flight was delayed 45 minutes BUT without any bias. The crew were excellent, friendly, efficient and verging on exuberant, they all were so happy to do their jobs. Food excellent and the new safety video is fun to watch.
No land services during boarding, specially while moving from terminal to another
My problem was with the onward connection between London Heathrow and Washington IAD. The flight was several times changed.
I was disappointed with the quality of the food and the fact that I was not given a toiletry bag for an overnight international flight
old seat need to go! outdated and uncomfortable. I waited 40 minutes for my bag
I just have to say everything was ok, nothing special, and business class is not as good as it used to be, business class sets are the same seats as the rest of the plane including leg room, only difference is no one is sitting in the middle row, they put a janky little table in there to give you somewhere extra for the free drink to sit
Our first flight was cancelled. We later hear from London security that it is common for British airways. My wife’s return flight was delayed as well. Seems like there are operational issues with them. This makes me reconsider flying w them in the future.
Flight take off delayed 30 minutes; arrived 15 minutes late. Had to take bus from terminal to plane, delaying boarding and unloading.
The mushroom rigatoni was very flavorful & made me happy. The flight team was accommodating and friendly & I look forward to using BA again in the future.
I appreciated the on-board entertainment options. The meals served were not very good, in my opinion.
