The ground staff on Islamabad is horrible. The on board services are excellent.
The food was amazing on our flight. So many options for movies and shows to stay entertained for 12 hours.
The flight was nice and on time. The comfort can be slightly better in business class
Bad Cancel the flight Came back to work only 3 days after Horrible Won’t help with hotel while we stock Horrible Don’t fly with them
Worst flight I ever had I payed for special seats with underpriced which I never recieved. I will like you to make sure that I am refunded my 134.00 dollars that I paid for the seats that I never received. I am looking forward for Kayak to look into this issue with underpriced because they took my money and never booked the seats for me with the airline.
I was not allowed to upgrade with miles whereas others were. That’s a pity
More leg room or a bed hahaha but in all was one of the best flys I been on
POOR CREW BEHAVIOR. RESTRICTIONS ON FOOD. FEELS LIKE ECONOMY CLASS.
It was economy plus. That is all. I literally felt like traveling in economy class with a little extra leg room. Poor food. V restricted options. Worst of all POOR CREW ATTITUDE.
Superb check in, lounge, boarding and flight experience. On time departure and before time arrival. Couldn’t have asked for more
Our headphone plug is broken, we can not enjoy our entertainment, especially traveling with 5 year old who like to watch movie
I was at the airport 10 hour early. I would have loved to drop luggage in advance but this was possible only 3h before the scheduled time, however BA was so kind to move me to the earlier flight as it had space available at no extra cost. Thank you!
Staff and crew where very nice and friendly. Just need to improve the timming om the meal and beverages.
old seat need to go! outdated and uncomfortable. I waited 40 minutes for my bag
Lost bag - again. No help from staff at Nice - they have a handling agent who does nothing No emergency kit Try calling BA - they eventually found the bag - now on later flight. Trying to get someone to help in the short term is impossible. If I am unhappy - then I have to log it on a website. The agent said he was only able to help with future bookings - not assist in the chaos BA had caused. IF YOU WANT SERVICE WHEN THINGS GO WRONG - PICK ANYONE BUT BA. Personally - I'm joining ABBA (Anyone But BA) again.
The crew is extremely nice, genuine and just pleasant to be around. On multiple flights, I or other passengers had interactions with the crew that were above and beyond what is generally accepted from other airlines. I WILL fly BA whenever available from now on.
Food and entertainment non existent as we were only in the air 25 mins so totally understandable
I asked for assistance for my mobility issues. It took over 45 min to find someone to take me to the security. then I was deposited at the lounge and I was supposed to be picked up. No one came. I almost missed the flight. There was no offer of extra water, snacks or anything on the flight. Food was OK given that I am gluten and diary free. Seats were uncomfortable and very little stow away space.
The seat was a bit crowded since the person in front was reclined. It’s my personal belief that if the seats are allowed to recline, there should be more room. The service provided by the crew was the best I have experienced.
It was purchased as British Airways but for some reason was Iberia ???
