Food and flight attendents with positive dispositions and friendly behavior, more professional attitudes
Michael, our FA was very attentive, even finding me a chocolate brownie from economy class when the dessert selections were all dairy based. ( intolerant, not allergic so don’t usually need to order dairy free)
We were Polaris passengers and found the service poor. The food was ok but the flight attendants were not attentive and rushed the service.
Liked nothing. As per previous segment it was delay delay delay.
Boarding always seems a bit chaotic. Seat spacing could leave more for leg room.
EVen warmer in the plane it think it was 24+ degrees
The flying experience was great. The flight was on time with no boarding issues during a peak travel period. The short cut baggage drop and process was not smooth and efficient at Dulles.
It was 4 hours late. Almost missed my connecting flight no food or drinks on connecting flight. Overall terrible experience
Best part: It’s operated by All Nippon Airways. It’s quite literally comfortable, reliable and respected from boarding to landing each and every time. It’s perfection without extremity in lavishness — it’s how flying should always be!
Flight delayed over 2 hours . I was flying bussiness never got food cause they ran out of what i wanted
Boarding crew is unfriendly as i was asked to handover carryon luggage too upto final destination Bangalore I was not prepared for that and i had to travel without my diabetic and hypertension medicines
It was just ok. Half the bathrooms were broke on the flight.
Reliable, great value, but not outstanding in any aspect. This is similar to the experience you get in most international carriers like Etihad or Delta.
Food was average. Better headphones seats were average at best.
If they wouldn't have canceled the flight WITHOUT informing me until I looked at my ticket and saw I had 2 extra layovers in 2 different cities than the ones I paid for? That would have been nice.
Poor BA get a lot of stick and have some problems getting your bags to the same destination BUT the whole experience is very much 5 star and probably due to excellent, helpful and sooo British staff. We travelled in economy plus.
The flight was okay, but legroom was tight for me and I’m only average height, although at 30” legroom is comparable with most other airlines. Not much room in the aisle either making the trek to and from the toilet difficult with passengers standing in the aisle. On the whole, it’s probably on a par with budget airlines and the ticket process extremely competitive.
My flight was late. We stayed in aircraft one hour 😩
Great job notifying of 30 minute delay in departure. Fabulous job making up for the time and arriving as scheduled. Air travel is just no fun anymore with the extreme overcrowding, and someone needs to come up with an innovative plan for loading and unloading passengers (load all window seats first, middle seats second, aisle seats last?). Great job getting the luggage on the carousel in record time!
Everything was fine except not posting the gate number until 14 minutes before boarding. In an airport the size of Heathrow, that was unacceptable.
