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There was fog in Amsterdam so many flights were delayed because of the weather. Air France knew that the flight would be delayed by two hours but still boarded the plane on time. Instead of letting the passengers wait at the gate we were crammed into the plane. It was uncomfortable. No refreshments were given. I couldn’t charge my devices onboard.

I tried to upgrade to premium economy anis seat online during the checkin process. The payment didn’t work due to a technical glitch on KLM’s website. I wasn’t able to change my seat unless I called Amsterdam. Since I was in Canada and there’s a time difference this wasn’t practical. So when I arrived early to Ottawa airport my seat wasn’t available and I could only get a middle seat in premium economy which isn’t great. These middle seats are priced at the same rate as an aisle seat which makes no sense.

Seats were comfortable crew members support was very good but AVML ordered or selected by us needs a lot of improvement.

Seats were nice and comfy. Crew was polite and attentive. Business class is awesome and worth the money.

Overall a very pleasant flight. No significant issues on either flight. Amsterdam airport is very convenient for connecting

Flight was delayed. Can happen. But the info on the website and app said that flight was cancelled which was not the case.

The whole trip was excellent. The only thing I would change is the temperature of the plane was a bit high which made it uncomfortable to sleep.

KLM is my favourite airline. Never ever let us down.Staff are first class.

The plane. Airbus A330-200. Comfortable for a 7-hour flight. Seats seemed to have more legroom. I was in row 17. Flight was operated by Delta but was better than expected.

Quick and efficient as always. Air France managed to loose and damage my luggage that never made it onto my KLM flight.

Overall good. Food choice in business class is a concern as same dishes on every flight for months. Crew is great and seats on this sector were fine . They need to have more variety in dining

The overall flight experience between Doha and Kolkata was satisfactory. The staff onboard were notably engaged, responsive, and enthusiastic, providing a level of service that stood out, especially when compared to the less attentive crew on the earlier leg from Heathrow to Doha. Their eagerness to assist made the journey more pleasant. Additionally, the time spent at the Silver Lounge in Doha contributed positively to the experience. The lounge offered a comfortable and relaxing environment, with adequate amenities and attentive staff. Overall, both the flight and the lounge experience in Doha met expectations, making for a smooth and satisfactory travel experience.

There was frequent beverage ,meal and snack service. The crew was very hospitable and professional.

Check in desk people constrained by fear. Obvious typo on Uganda visa, even though approved, caused loss of flight. Something is definitely wrong with this system.

Being a platinum member, no attention given. No towel or tissue provided.

As gold member there is no priority checkin. Meaning you either have to board with your zone or last with business class pax. As economy pax all the baggage bays are filled by the time you arrive

The made us waiting and held our passports and boarding pass making us miss our flights

It was a really long flight from Doha to Philadelphia and it was overall a good one. The one area that I would comment on is that there is a lot of single-use plastic and disposables in the meal service for American Airlines. It would be great to see more circular options in the meal service to reduce the amount of waste.

From Montreal to Doha , we habe two complaints : 1) They want to charge for Seat Selection, claiming that the Class of ticket bought on Kayak did not cover seat selection. It such a penny pinching rule, I told them, since we paid almost $20,000 our 3 tickets , that rule should never exist. Also I reserved my tickets so many months ahead, I expected they will naturally put the family together or move somebody else to keep our family seating together. I filed a complaint, and NOBODY ANSWERED. 2) In Montreal, Qatar has an arrangement with the National Bank Lounge. It was so overcrowded and the Lounge is so bad in terms of service and food, amenities etc... The WORST lounge . Why Qatar not have another arrangement their Business Class clients in Montreal. The Air France KLM Lounger is better, the Air Canada Lounge is better. Qatar should send somebody to take a look ! Joseph Chung

Online check-in doesn't work. That's why I couldn't give it full Star.

I have been flying Turkish Airlines for the last 5 years it’s always great service, on time , excellent food, only one thing wasn’t reliable is their on board WiFi most of the time it doesn’t work.

Food could have been hotter. More padding needed in economy seats

Definitely not a fan of Turkish Airlines, their seats are very uncomfortable. Felt very cramped up. Food was very poor in quality too, very little to drink during service.

Everything was great except the meat served was tough and overcooked!

Very happy with the service, comfort, and food on Turkish Airlines. Security and check in was great.

Was not good experience going to Houston from Istanbul, had to wait about an hour and a half to just takeoff. Disappointed in that part.

It was a good experience, it was just the the connecting flight after that was a problem.

Boarding on time. Limited food and drinks options . Few Crew was rude and unconcerned. Entertainment system is old and barely any new contents.

We are thankful for the useful gifts provided by the airline.The entertainment and crew were also very good

Our seat were changed from Turkish Airlenes without offering us a better choice.We paid for those seats even it was Businesses Class. .The seats we were given was next to cabin crew closet.Crew kept opening the closet while we were sleeping.It was very noisy and we also we’re right to next to kitchen.It was very noisy. We want our money back. Food was horrible when we were flying from Newark to Istanbul. It is a shame for Airline to waste so much money on tastless food.

No access to the Wi-Fi, noisy group of people made it difficult for me to hear through my earbuds. Snacks and drinks - limited service when your seat is at the back of the plane - people up front are always served first and the back gets whatever is left. Not pleased.

I found that it seems that the space for personal bags or luggage is not enough( the cabinets for personal bags or luggage over the seats) .

United ground crew and pilots are friendly. The in-flight staff (flight attendants) are the worst in the world. Multiple trips, always unpleasant, combative, use implicit threats to not allow for a discussion on their decision. Authoritarian. This seems to stem from an internal corporate wide policy as I doubt that United is intentionally searching for people that are not fit for customer facing positions. I will not fly United again. Good luck fixing your business

In this flight we had selected seating for our family in the middle of the plane in a 2x2 format. The airline changed them to the very back row of the plane and split them to 3x1. Why pay for seats that allow seat selection if the airline will just move them to the worst seats in the plane?

I flew basic economy, so it was what I expected. Crew was nice though, and flight was quick. Would recommend for flights under 6 hours, otherwise would upgrade to something with more leg room.

Very poor the plane itself was really old, slight smell that couldn’t be named. I didn’t even get a boarding pass UNTIL AFTER clearing security! Even then, they said when I get to my connected flight I’ll get my 2nd boarding pass there! A bit ridiculous!

A/C still wasn't working. Luckily it was only a 14 minute flight

Was a good flight , well served by the flight attendants. Boarding went smoothly, flight was smooth.

Everyone on board was great. It was just super late and we missed our connection in Frankfurt, and had to power through jet lag while we waited 4 hours in the terminal. My family missed a big welcome dinner in Berlin.

Lady was a bit rude during boarding and I was being nice to her.

The front toilet was out of order - which resulted in a late departure from Gatwick and therefore arrival in Cagliari for the return leg - this was then compounded by ATC issues which resulted in our flight back arriving 2 hours 40 mins late. Frustratingly this was the same problem that had resulted in our outbound flight with BA being late the week before - and then the other two toilets went out of action at 30,000ft - also resulting an i delayed arrival.

British airways has the most uncomfortable coach seats for international travel i have ever experienced. There is no leg room and when the person in front of you reclines their seat it nearly hits you in the face. There is not enough room for you to open a laptop in front of you or eat a meal. It’s ridiculous and i hope to not fly them in the future.

I just have to say everything was ok, nothing special, and business class is not as good as it used to be, business class sets are the same seats as the rest of the plane including leg room, only difference is no one is sitting in the middle row, they put a janky little table in there to give you somewhere extra for the free drink to sit

British Airways is fantastic. I am low-vision and they were so helpful and accommodating. The food was all surprisingly delicious. That was an unexpected treat. The best of everything though was how helpful and friendly the service team was.

BA used to be a higher level flight experience. Now, like Air France, they’ve reduced the experience. The crew do a great job. However, food offerings for such a long flight were mediocre at best. At no point did they offer a glass of wine, which may be available, but they’ve stopped offering it. I credit BA for not weighing the carry-on bags like AF. I can’t believe that a 51 lb/23 kg bag isn’t included in the price. I don’t know if it’s Kayak gigging us or BA. Either way it’s disgraceful.

All went well- allow plenty of time at Heathrow, we felt like we got bused halfway to chicago when it was time to board, then had to carry baggage up steps outside. A bit of work for anyone who is less mobile or able bodied for sure.

The flight was good, my only complaint is that we were delayed in leaving by a significant amount of time.

Didn’t even get on the flight!! BA had a system crash and knocked many peoples boarding passes back for the connecting flight which we all would have made but ended up missing due to being refused past the barrier. There was one member of staff on and when he shift swapped the new staff member called us liars and that we were going to be too late for our flight hence the knock back which was false. I was an hour and ten minutes early for my connection flight at the time of scanning the boarding pass. Waited for three hours and ended up having to book a train home myself which was 4 hours long! Staff were useless and entire experience was an inconvenience. I had been travelling for three months and of course it was when I was back in my home country that I had the first muck up! Will not be touching BA to fly again

Sardine can herringbone layout in business class. Uncomfortable and nowhere to put your book, phone, headphones, etc. worst hard product ever, and the service and food aren’t good enough to make it worthwhile. Expensive garbage. British Airways purchased this thinking only about financials, clearly not customer experience. British Airways business class is the garbage truck of the skies. Hard pass!

Plane delayed several times due to mechanical issues. Plane not very clean and crew not very friendly.