It is a good airlines, very professional very good food. I wish they offered free luggage is the only thing.
I like how professional, fast and good the whole experience was.
For the price of the ticket it's probably the best service in the world
Everything was great except food . It as okay not good not bad
Crammed like sardines into the middle of the middle 4 seat row for an 11 hour flight was a terrible experience. No attempt made to help passengers sleep by dimming lights or shutting window shades. Small mediocre meals. Not enough good movies/TV options. Hopefully we will never have to do this again.
better announcing at the gate prior to boarding and better organization of various gps
Flight attendant served beverage to everyone during meal service and forgot about me. Had to call her several times until she realized it. Not a good service for a business class flight
This time, I traveled in the economy, and it was surprisingly better than the eco-premium (food, comfort, and crew were noticeably worse in premium!)
Lots of water brought around by staff which is very important to stay hydrated on a long flight. There provided swiss chocolate icecream! The attention to detail is obvious. They really want to make their passengers entertained and comfortable.
I would recommend flying SWISS to anyone. Very impressed by the quality of food. The staff was extremely kind and accommodating. They arranged a shuttle to help a group of passengers make connecting flights when there was a delay.
Very unimpressed that I was dumped from the seat I had booked and paid for after check in. Apparently a family wanted to sit together, however as they all were adults I think they should have pre booked their seats like I did. I will be approaching Qatar for a refund. That and the dreadful state of the flooding toilets made me wonder how they managed to be voted the best airline. Not worth the money.
Qatar Airways in-flight first/business class service is superior to any US airline; excellent meals are served on short haul flights such as between DXB and DOH.
Was downgraded from business to economy due to a faulty seat in business class. However when I boarded the plane there were no less than 5 free business class seats. Will never fly Qatar Airways again
Being a QR Platinum member traveling in business class, I expected the staff to be more courteous. Unfortunately, the lady staff was rude attending business class 1K side.
As gold member there is no priority checkin. Meaning you either have to board with your zone or last with business class pax. As economy pax all the baggage bays are filled by the time you arrive
Staff was very friendly. There is no on board entertainment, but it’s such a short flight that it doesn’t matter. We also got a meal which was nice and unexpected due to the length of the flight.
Good staff, good intent, decent entertainment. More seat space would always be of benefit
More facilities to transport to the gates......felt too much walking distance
Suddenly Flight has been change by Qatar and there’s no information is there of us from Bom to Doha and counter person is behaving like Qatar owner next I will not buy Qatar and I will not suggest anyone to fly in Qatar
From Montreal to Doha , we habe two complaints : 1) They want to charge for Seat Selection, claiming that the Class of ticket bought on Kayak did not cover seat selection. It such a penny pinching rule, I told them, since we paid almost $20,000 our 3 tickets , that rule should never exist. Also I reserved my tickets so many months ahead, I expected they will naturally put the family together or move somebody else to keep our family seating together. I filed a complaint, and NOBODY ANSWERED. 2) In Montreal, Qatar has an arrangement with the National Bank Lounge. It was so overcrowded and the Lounge is so bad in terms of service and food, amenities etc... The WORST lounge . Why Qatar not have another arrangement their Business Class clients in Montreal. The Air France KLM Lounger is better, the Air Canada Lounge is better. Qatar should send somebody to take a look ! Joseph Chung
Made all groups except 2 check despite ample bin space. Inflight WiFi and entertainment didn’t work most of the time.
It was a good flight. Nothing comes to mind about how it could have been better. It was a newer plane, seemed like a great upgrade from your older ones. Staff was very good as well.
Not enough room between rows and food was gross. $160 baggage charge?! Never again.
Never nice, United Express partners always do an amazing job.
Was realllly smooth. It was delayed but we were well informed.
Fabulous! Plane was full a couple of months ahead of time and there were no seats available for purchase. Not the airlines fault but maybe they should offer more flights on that route! Thanks
The Cree was BEYOND AMAZING. They were, by far, THE BEST CREW I had the pleasure of flying with. They catered to my every need, beyond friendly, and upheld the highest level of professionalism that is of Lufthansa Airlines.
service was slow and at times there was no service at all in premium plus seats. they do not care about people in premium plus
We boarded and buckled and then deplaned due to no pilot. Had to wait over 3 hours for a new pilot. Not weather related, just poor management.
Everything got delayed we were supposed to land at 1pm and landes at 8-9 pm … was horrible
My flight was delayed d the gate was never updated inside the terminal. If I hadn’t checked my email I would have missed my flight. Also, I paid a total of $5100 for my flight to be. Business or first class. My final leg of my flight from Heathrow to Frankfurt was not to standard of what I expected or experienced in the previous legs of my trip.
I requested a wheelchair for they haven’t got it, they are old and don’t speech english
Did not fly to Houston as original flight was cancelled.
Very nice. Crew was excellent and our seats had great legroom which we paid extra for so I highly recommend this option when flying internationally.
They gave us free up grade to a roomier seat.
Rushed due to connecting Lufthansa flight delay Seating very tight and uncomfortable with poor leg room Long lines for rest room
Seats were very small and of poor quality. Service was good.
The seats were extremely uncomfortable. I spent €25 on internet and never gained access to it. A flight attendant told me she would file a complaint/report on my behalf but it put me in a very difficult situation.
Seats did not have enough legroom. Reclined seat in front meant very little room to move. Tablet for movies was difficult to tap on. Food was excellent. Staff excellent.
Both my flight to Germany and my flight from Germany to the USA were delayed which caused me to miss my connection and additional stress. I had to stay overnight in Chicago, compensated by the airline. All very frustrating. We sat in the runway in Germany for over an hour? Which was never explained and caused the additional day of travel.
Expected a lot better service paying for a business class seat. Seemed to be short on staff and did not get the service I expected.
Not being stuck in the middle seat between strangers but that’s not the airlines fault
Don't fly thru London Awful and huge U need 4 hrs to transfer cuz u have to tale buses to and fro from airplanes Bad business
Very disappointed late takeoff led them to rebook me on American and United. The latter was cancrllrfg
Flight was on time. The half sandwich offered doesn’t compare to the full meal offered by Egyptair. With BA there is no entertainment whilst on the Egyptair flight you get to choose form a range of movies and the flight map which I quite enjoy.
The front toilet was out of order - which resulted in a late departure from Gatwick and therefore arrival in Cagliari for the return leg - this was then compounded by ATC issues which resulted in our flight back arriving 2 hours 40 mins late. Frustratingly this was the same problem that had resulted in our outbound flight with BA being late the week before - and then the other two toilets went out of action at 30,000ft - also resulting an i delayed arrival.
First flight was 2 1/2 hours late. Had to wait in line on the tarmac for 45 minutes to finally board. Missed connection. Had to wait in line another 2 1/2 hours to get booked on another connection the next day. Another hour wait to get a hotel room for the night. 1 1/4 hour wait in 55 degree temperature for hour bus ride to hotel. Hotel ran out of food. Miserable performance by BA. This is being written while waiting for bus back to Heathrow.
This flag ght was cancelled at 3:30 AM the morning of departure! My son and I were nearly stranded until BA rep at airport found me alternate flights home. I had paid for seat upgrades, $75 for one suitcase, had no gluten-free food, had to arrive home at JFK instead of EWR, where my driver would have met me. That day was a pure nightmare!
Disaster out of City Airport with our flight cancelled and very little help.
Flight cancelled! Rebooked by circuitous routing although there were seats available on other nonstop flights.
