R6 435 Find Cheap Flights to Portofino

Excellent comfort and entertainment. Service poor..Food average with little choice.

Comfort poor, little leg room, cabin temperature too hot. No free entertainment. No complementary drinks. Overal experience poor and would not travel with them again.

Ticket price is competitive, flight time is punctual, aircraft cabin is clean, food is average. Can improve on serving system of meals on a A380 airbus. I had only 15 min to eat my meal. There are lots of people to serve & took a while for food to make it down to my row.

On this flight, about the last 2 hours the captain kept the cabin too hot. It appeared like the ac was off.

Business class on this plane was adequate, service, amenities, swag, and crew was amazing!

We boarded via a mobile gate in Dubai. I don't care for the bus ride from the gate to the plane

I was not allowed to upgrade with miles whereas others were. That’s a pity

We waited over an hour to check our bags in and get boarding passes. We arrived 2 and 1/2 hours before the flight, and it was still very slow. That crew was very friendly and very helpful

No Vegetarian options onboard, made to wait for a long time for boarding

It was economy plus. That is all. I literally felt like traveling in economy class with a little extra leg room. Poor food. V restricted options. Worst of all POOR CREW ATTITUDE.

The Qatar Airways staff pre-boarding and also on the flight from Dallas to Doha were incredibly mediocre and arrogant. Consider retraining these individuals Other flights were ok.

The only thing that could have been better, is that the food trays get left way to long after a meal. We had a snack 8 hrs into the trip, and they left us with the boxes and cups for way too long. It is not fun being trapped in your seat unnecessarily

Worst air experience in whole life . Boarding and checking was hassle as they did 3 times. Crew team was clueless about passengers need. Despite of passengers raising hand , they were resetting the program

Overall good. Food choice in business class is a concern as same dishes on every flight for months. Crew is great and seats on this sector were fine . They need to have more variety in dining

Very unimpressed that I was dumped from the seat I had booked and paid for after check in. Apparently a family wanted to sit together, however as they all were adults I think they should have pre booked their seats like I did. I will be approaching Qatar for a refund. That and the dreadful state of the flooding toilets made me wonder how they managed to be voted the best airline. Not worth the money.

Was downgraded from business to economy due to a faulty seat in business class. However when I boarded the plane there were no less than 5 free business class seats. Will never fly Qatar Airways again

Moved seats, didn't accommodate requests to change seats even though other seats were available.

Do I need to repeat my complaints about my lost carry on bag?

As gold member there is no priority checkin. Meaning you either have to board with your zone or last with business class pax. As economy pax all the baggage bays are filled by the time you arrive

Staff was very friendly. There is no on board entertainment, but it’s such a short flight that it doesn’t matter. We also got a meal which was nice and unexpected due to the length of the flight.

For the price of the ticket it's probably the best service in the world

Everything was great except food . It as okay not good not bad

better announcing at the gate prior to boarding and better organization of various gps

Edelweiss is now Nickle&dimming, not even a complimentary wine on the intercontinental flight. Sitting space is the smallest I have ever seen.

Lots of water brought around by staff which is very important to stay hydrated on a long flight. There provided swiss chocolate icecream! The attention to detail is obvious. They really want to make their passengers entertained and comfortable.

Flight was cancelled due to technical problems with the aircraft. It would be nice if SWISS would invest in new aircraft; that would for sure minimize the technical issues with (old) aircrafts.

Ghe issue was with the delay caused by the late boarding. We had to run to catch our next flight, barely made it and then our luggage didn t arrive with us. Really bad organizing.

This was an upgrade to business class and really enjoyed the experience. Much better than my earlier flight and thank you.

It was a pleasant experience accept temperature in the plane It was extremely cold in the airplane that I was shivering I got sick because of the extreme cold temperature on my flight

It was not made clear that additional passport control is needed before queueing up for boarding. The seats were very uncomfortable and cramped even for small persons. The arm rests were not fully capable of lifting up out of the way and the media controls cut-out made them even worse to lean on. Just one audio channel was working on one of our seats.

Flight was delayed an hour. Also, I bought an extra legroom seat online; but the actually plane was a different configuration so I didn't get what I paid for . This happened on the Addis to Lusaka leg of my trip.

Needs improvement because some of the tvs and charging ports weren’t working

The flight delayef for over 2 hours so my route was changed leading to arriving to my destination without my luggage

The ailine departed and arrived late foe every leg of the trip, causing myself and my travel companions to miss every connecting flight. It was very unorganized given theat there was a lot of miscommunication. The flights offered are unrealistic and when you call they assure you that the plane waits for you. I missed an. entire day of my vacation and any entire day of rest back home because of the airline. I do not plan to support the airline again. Thank you

I liked nothing of Ethiopian airlines except the price of the fare.

Food was really not appealing. There was a blocked sink in the toilet. Toilet is cramped and the wall between the 2 toilets are not secured properly.

I felt all of the food tasted the same. And we had five meals over the 16 hrs in the air.

Plane was late with no information or announcement … had to walk up n downstairs.., had not communicated this … and ppl had suitcase to carry .

There where no ear phones provided and the food needs to improve.

The food needs to improve especially the fish as there where only 3 fish cubes in my plate.

The only thing that the airport can improve which will help Lufthansa from delay flights is to warn the passengers that are flying to the USA to be earlier to the gate due to the documents check that in our case delayed the flight

Good but entertainment system was not easy and very buggy

All was good. I would have preferred free drinks besides water (coffee/tea).

There is more space in this economy seat. It felt like a better layout, not so cramped.

I understand that German food tends to bland & tasteless, but please try to incorporate some flavor in your food. Also, always have chicken as one of the options.

The staff was not at pleasant as those on the first leg of our trip.

I paid for extra legroom which was not honored and have spent hours trying to get a refund for without success. I have since come to learn Lufthansa has a habit of reassigning seats and making it impossible to get refunds.

Definitely service quality is going down. With all those flights delays and several days luggage delays Lufthansa reputation of used to be a reliable air line is now compromised. The flight from JAX to Washington was almost 4 hours delayed: as a result I never checked-in at Warsaw Marriott Hotel and was not refunded. My Delsey hard shell luggage was destroyed (got a big crack on it!!!) upon several hours delayed arrival from Frankfurt. On my return trip my 2 luggages did not arrive with me to JAX and I only was able to get them 2 days later. The online agent with a heavy accent spoke broken English and was not able to provide me with information on missing luggages. Guys, you need to do better.

Crew was excellent. Sat us together after the airline changed our seats. This was the smaller plane/shorter flight so no entertainment or food.

I missed the flight in Washington due to the delayed arrival and duper slow border control. Not fault by Lufthansa, but at 23:00 you can't find anyone from Lufthansa to help you and that's total awkward.