Did not like anything. Seats were crammed, leg space was minimal and food was terrible. This was the first time traveling overseas in American Airlines and was the worst experience ever. Have learned a lesson to never travel in American Airlines.
Delayed my flights and no communication. We end up spending 6 hrs in Doha. No food or any concern from the airline. Terrible
Check in desk people constrained by fear. Obvious typo on Uganda visa, even though approved, caused loss of flight. Something is definitely wrong with this system.
Between Air India and Qatar my luggage was lost for three days. I eventually found my own luggage location using the Apple Air Tag. Air India used a paper form to report my lost luggage. I could never get past getting past luggage personnel with my report number before they would hang up on me. Only after them specifically telling Air India at Chandigarh airport where my luggage was located which was right under their noses did they react. After three days I finally received my luggage. The Air India luggage folks didn’t seem proactive in finding the luggage’s rightful owner.
Besides the flight cancellation, everything else was prefect. Kudos to Malaysian Airlines.
Operated by American Airlines. Very chaotic and the crew was bit rough responding any enquiries. Restricted leg space.. Qatar would have been better
Qatar airways from Doha to guangzhau was excellent big bird Boeing 777 more room and smoothly flight, I Love it
It was good no problems made it on time for the next flight overseas!
The made us waiting and held our passports and boarding pass making us miss our flights
Not impressed. Only allowed one carry on on such a long flight.
Seats were old and dirty, for a long haul flight you expect to be able to recline and for the av to work properly. Choice for vegans was fruit….
The Virgin Atlantic crew was very good. However, the equipment was OK, the seats were OK, but her bags did not arrive with me. Two bags showed up a day later and I’m still waiting for my third back.
The crew was very good. However, the equipment was a bit dated. Some of the electronics were not working. To top it, three bags didn’t arrive with me. Two of them were delivered a day later. I’m still waiting for the third bag, I was so looking forward to this virgin Atlantic flight, but, I am disappointed.
My only complaint is that the pocket in front of me was ripped and my things, like iPad and airline magazines, kept slipping to the floor.
Flight delayed yet again. Crew apathetic and unhelpful re affect on connecting flight.
I think Virgin is one of the best flying experiences, especially from/to the UK. The staff are so helpful and fun, the food is good, seats comfortable, goof entertainment and great value. Check in and boarding is pretty pain free. I also find that the other passengers are generally so kind and considerate than when I've flown other airlines.
Cabin crew on our flight showed lack of any customer service gruff and acting annoyed if you asked anything and I mean anything Example a man on the seat over dropped his beer on my husbands blanket We asked if we could switch out blankets cabin crew Said. No we don’t have any extras OK well can you take the wet one Cabin crew looked disgusted and annoyed Took it no OK or yes just a growl
Quick flight. But cabin crew were very noisy and talking too much, especially when we were seated at the back of the plane trying to sleep through the night .
My ticket was for Premium Economy and all the seats were taken, I was placed in Economy class and I’m looking for a refund.
Unfortunately delayed 2 hrs due to faulty tyre.. which had to be changed, but better safe than sorry.
Check in was not available online. It was super long line to check in
I did not have a good experience from the first point of contact to the check in person to boarding and the comfort of the seats. I would not travel on Turkish again. I will let my family and friends know about my experience which was not a pleasant one.
Food quality and the overall service of the staff and significantly decreased. The flight was delayed at the Istanbul airport and the passengers were kept onboard for more than 3 hours. The staff didn’t kept the passengers informed and everyone was upset.
Cross Atlantic flight terrible aircraft TK10 on the way back : Old configuration tacky . The boarding in Istanbul at the gate fly TK686 was a mess unorganized , very rude ground staff . Overall never again
The food served was frozen salad and hummus. The hot meal was fine. Crew was doing bare minimum
I enjoy flying with Turkish Airlines and such good hospitality among the crew memebers
Good food and wine. Some of the Guy who are in charge to board Passengers on the plane couldn’t use the word “Please” to direct them drop their hand luggage to be loaded on Plane bcos he said the inside storage may not have enough room for all.
Turkish Airlines apparently no longer gives you 2 checked bags allowance on international flights, so that pleasure cost me $165 for my second suitcase at the airport. On top of that, they damaged that very suitcase, which happens to be a designer one and part of a set - ripped one of the four wheels right off.
Pretty standard for long haul international flying. Food was fine, tv/movie selection was great, wifi did not work at all, crew was pleasant enough.
Very poor service. Not friendly and special food ordered but not served
There was no USB plug in my section of the plane. So I could not charge my phone. Also, there was no screen to watch movie or anything like that. Wish I had known that in advance, I would’ve brought my iPad.
Made all groups except 2 check despite ample bin space. Inflight WiFi and entertainment didn’t work most of the time.
Not enough room between rows and food was gross. $160 baggage charge?! Never again.
Waited for our plane from HNL so we didn't miss connection. AMAZING Service for that, then really clean plane. Nice airline attendants.
Excellent staff helping my 96 year old senior promptly with her oxygen needs
Basics were there, but a 5:15 flight with almost no food ans no entertainment, it is quite long.
Moody attendants that can barely look up at the passengers. I’m all for people having an off day, but you can tell some Untied Airlines Employees have lost their zeal for their jobs
Some of the issues with my UA flight to a connecting flight: United said the SF to Frankfurt flight was getting late making us miss 10:50 flight and could only put us on a flight that left at 4:15 PM from biz to coach. then they canceled the ticket on the connecting flight. I didn’t have a seat, etc., etc., and over an hour dealing with UNITED blaming Lufthansa and Lufthansa pointing to UNITED. The flight itself was fine (food sucked) and we landed in time that I could’ve made the 1050 flight. but the LH gate agent said I couldn’t get on because United issued the ticket and only they could change tix back. Gave up and wasted the next five hours plus of our vacation and ended up being totally wiped out by the time we reached the hotel.
Check-in was a little confusing. I paid for extra luggage, but when i checked in the system didnt seem to know. Arrived in Paris early after a late departure. Luggage arrived on the same flight with no apparent damage.
Flight was quite late as there was no pilot Crew is usually excellent, this flight not as good as usual there were more mistakes, slower and less friendly service But honestly the aircraft was too cramped and uncomfortable for a 4 hour flying get so, do to the aircraft liability the very best you could ever do is mediocre.
