Great!!! The first flight was a little painful because the chair wasn’t reclining and my back was destroyed by the time I got in London. But the second flight was perfect!! Super comfortable, the food was amazing, the crew super polite and helpful. Overall, I had a good experience
Great!!! The first flight was a little painful because the chair wasn’t reclining and my back was destroyed by the time I got in London. But the second flight was perfect!! Super comfortable, the food was amazing, the crew super polite and helpful. Overall, I had a good experience
Excellent! Great flight attendants, good food (in business class, at least), very comfortable. Touchscreen and remote wasn’t great.
Self check in Kiosk did not recognize that I had prepaid for my luggage. This caused a 40 minute delay even though I had my British Airways email receipt for the prepaid luggage.
Crew and boarding fine. Flight delayed, then delayed again after boarding.
Annoying customer pushing my seat did not make this pleasant.
Everything was great - but then had to wait one hour for my luggage in Verona…
We were kept waiting at the gate for 2 hours without explanation
It was below average experience overall. They did not have my food choice which was selected a month ago for 8+ hour flight. After landing I waited to collect my bag but my bag did not come and I wasn’t told it was delayed or lost. I had to find someone to help me to locate it and it was sent through next flight. Overall I would say at wasn’t very good experience
I was rebooked on Delta. Did not take this flight
It was nice and smooth from boarding to landing. Flight crew was wonderful and very professional.