We are glinting with united , but over all very disappointed
It is a good airlines, very professional very good food. I wish they offered free luggage is the only thing.
For the price of the ticket it's probably the best service in the world
Edelweiss is now Nickle&dimming, not even a complimentary wine on the intercontinental flight. Sitting space is the smallest I have ever seen.
Lots of water brought around by staff which is very important to stay hydrated on a long flight. There provided swiss chocolate icecream! The attention to detail is obvious. They really want to make their passengers entertained and comfortable.
I would recommend flying SWISS to anyone. Very impressed by the quality of food. The staff was extremely kind and accommodating. They arranged a shuttle to help a group of passengers make connecting flights when there was a delay.
I have no complaints. The crew was attentive, pleasant and heloful
overall the flight was good and we were happy they waited for us. However, our luggage didn t make it and this caused us a lot of problems.
It was unclear that additional passport control was needed before boarding. The seats were cramped and uncomfortable even for small persons. The arm rests were unable to be lifted completely out of the way and the media controls cut-out made them uncomfortable to lean on. One audio channel was not working on one of our seats.
Stuff was very helpful at checkin. Flight attendants were nice. Food wasn’t very good, I expected a little more. Economy Seats are ok. Second flight was very full and they forced us to checkin our carry on.
It was my first experience in business class. It was everything I expected and more. Service was impeccable, food was delicious and I felt rested once I arrived to London
Entertainment was good. Food was mediocre. Service was mediocre. New plane was smooth
The plane was clean and the staff professional and courteous, as usual. The seat back was very hard and uncomfortable.
I understand that German food tends to bland & tasteless, but please try to incorporate some flavor in your food. Also, always have chicken as one of the options.
Boarding was easy and well organized, Breakfast was not very good.
They run you late and make you miss flights… I have missed 6 in 1.5 years
I did not fly them . They rebooked me on a longer flight to Helsinki. I did not get the food I wanted . Paid more for seats and baggage and now trying to deal with them is. Mess. They reimbursed me for half of cost and not the actual fee I incurred and this was all due to operational reasons . Too many chefs in kitchens and everyone deflects not their problem. Book one airline
Overall experience is mediocre and the food was poor. I would avoid Lufthansa next time.
Lufthansa staff was fantastic, but the airport was a mess. I was at this airport in the past and I have never experienced any problem, but this time it was nutty because of soccer tournament: UEFA 2024 championship
Other than problems with checking in and uploading passport info everything was great. It would be nice to be able to manually input passport info. Often while traveling the bandwidth has problems uploading pictures
