Delays from united along with Newark air space caused delays. But an average flight! Unfortunately we come to expect delays from the airlines.
They canceled our flight and left us stranded to figure it out
Long wait before take off without an update for 20 minutes. Flight was good otherwise.
Checked my bag despite paid the seat upgrade and there was plenty of space available in the overhead bin.
We had a 90 minute delay due to equipment failure that was detected just before we took off. United rebooked my connecting flight.
United ground crew and pilots are friendly. The in-flight staff (flight attendants) are the worst in the world. Multiple trips, always unpleasant, combative, use implicit threats to not allow for a discussion on their decision. Authoritarian. This seems to stem from an internal corporate wide policy as I doubt that United is intentionally searching for people that are not fit for customer facing positions. I will not fly United again. Good luck fixing your business
East Lounge in Denver was terrible. Turning away active military on orders? Really? Sad.
Terrible! After boarding we were stuck on the plane for 3 hours with no air circulation during a heat wave.
Well....let's start from the point that I had to stay in airport for 12 hours instead of 2 that was scheduled. Poor company and even worst customer service. Never again....
Fantastic. Smooth boarding with an infant. Never experienced it with any other carriers.
