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The boarding system was all bogus - employees at the boarding gate were not sound like proffesional or may be possibly rational

The flight and service were very good. Thanks to the crew.

For such long flight we were expecting more comfortable seat , which were to close to each other , the backrest we could only lean a few inches to the back and you really couldn't stretch your legs.

Actual flight was smooth but we were delayed 70 minutes. Were promised to make it up to us but were given no refreshments

It was a good flight overall, I just hate it when we get delayed because there is a small amount of layover time in Munich and you have to actually run to the next gate.

There is more space in this economy seat. It felt like a better layout, not so cramped.

The staff was not at pleasant as those on the first leg of our trip.

Not the best overall, had challenges during boarding due to the weight of my carry-on (over 8 kilos). Interesting enough they don't check all carry-on bags. It was very stressful as Discover worker kept insisting, I had to check my bag. I finally was able to get an exception to keep my carry-on, however, I felt racially discriminated and embarrassed by this. The flight did not have WIFI access and the timing to connect between flights is not enough. As the flight leaving Philadelphia to Frankfurt was delayed, I had about an hour to make my connection. I had to run and ask people to let me go first during immigration and security so I could then barely make it to my next flight, and it was the same process on the way back. It was a disappointed experience overall.

I was extremely stressed out with the delay of our flight, not because of the delay per se, but we weren’t getting any responses from the staff/crew as to what was going to happen with our connecting flights. I think if they were better informed, and in turn we were informed, we would be more at ease. Also, at the Newark security area, the scan machine detected something “foreign” in my crotch and behind area, I cannot believe that in 2024, these machines cannot differentiate between a sanitary pad and a dangerous object. The security officer who conducted the body search was really sweet and apologetic, and asked me if I would like to move to a private area and conducted the search thoroughly without making me uncomfortable, but it is clear that these machines need an upgrade for such issues.

My flight was cancelled night before departure. It got rescheduled for two days later. As a result, I occurred additional lounging expenses, rent a car expenses, food, missed day of work and the worst part my son missed first day of new school.