They only had vegetarian food left on the flight which I wasn’t happy about. I didn’t get any food to eat at all.
Overall very poor. Flight was disorganised, staff were rude and this is my second experience with KLM that I've had baggage go missing. It feels like, if you are an economy customer, KLM staff do not show you any care. I shall never fly with KLM again. Worst airline in Europe
Great boarding, great short flight but no entertainment whatsoever. It was supposed to have wifi but that did not work.
Transfer at CDG to connecting KLM flight to Amsterdam was a NIGHTMARE. LONG WALKWAYS, NO MOVING WALKWAYS, POOR signage, Have to take a train & No staff visible to help navigate the maze. AVOID TRANSFER AT CDG AT ALL COST.
Good flight with KLM, friendly staff. Food was good, had much worse on other airlines. Selection of drinks also good enough for us. Entertainment was also good. The economy seats are ok and that’s it. For a 12 hour flight I think a little more comfort in the economy seats in pitch and softness would be highly appreciated by the customers and can makte the difference.
Good food. Excellent crew service. Clean aircraft. Narrow seats and isle.
The food & entertainment really stood out in terms of quality. The nasi goreng & chicken satay were absolutely delicious. It’s great that KLM feature international cuisine.
Transavia flight, was booked as KLM but i couldnt select seat or access boarding pass with KLM at all. Crammed seating and very no frills experience all around. First and last time.
Seats were nice and comfy. Crew was polite and attentive. Business class is awesome and worth the money.
Overall a very pleasant flight. No significant issues on either flight. Amsterdam airport is very convenient for connecting
Great. Food going from Australia to the US was better than other way around, but still needs improvement in terms of quality and quantity!!!
Not the best. Mean. Didn’t give any value to me being a united silver member and lots of attitude.
The flying experience was great. The flight was on time with no boarding issues during a peak travel period. The short cut baggage drop and process was not smooth and efficient at Dulles.
There was no USB plug in my section of the plane. So I could not charge my phone. Also, there was no screen to watch movie or anything like that. Wish I had known that in advance, I would’ve brought my iPad.
Ground staff were excellent They helped to re book when our flight was canceled
I was at the back of the plane with earphones, and I could still hear the chatty flight attendants; I wasn't able to sleep at all.
Flight was 3 1/2 hour delayed with no credit or meal vouchers
A three (3) hour flight should have meal service in First Class, not just potato chips!
Everything was perfect except the pad at the top of the seat back. It pushes my head forward into a very uncomfortable position and it is not removable.
Fabulous! Plane was full a couple of months ahead of time and there were no seats available for purchase. Not the airlines fault but maybe they should offer more flights on that route! Thanks
It was just ok. Half the bathrooms were broke on the flight.
If they wouldn't have canceled the flight WITHOUT informing me until I looked at my ticket and saw I had 2 extra layovers in 2 different cities than the ones I paid for? That would have been nice.
Poor BA get a lot of stick and have some problems getting your bags to the same destination BUT the whole experience is very much 5 star and probably due to excellent, helpful and sooo British staff. We travelled in economy plus.
Attitude of crew could be more friendly and less stern and instructive.
Even the carry-ons were not allowed and upon getting down, we had the wait for the longest time for the baggage to put on the jet aisle. We had a short connection which British Airways kept changing and made out entire experience poor. I would never fly BA again.
The seats are incredibly uncomfortable. My luggage didn't make it on the flight from London to Nashville.
Our headphone plug in was broken, especially we are with 5 years old who like to watch a movie
Need a do not disturb sign if you wish not to have any meals so that they can wake you or have the meals served . Left very sad and hungry .
I was disappointed with the quality of the food for an international flight also I wasn't given a toiletry bag which is customary in international flights.
Bathroom was out of service. Had to pay for everything
