no problem with Emirates it was the underpricer subcontractor Who was ridiculous
Good flight overall. Good options of food on NY-Dubai-Mumbai leg. Not that good reversing back. The flight crew is courteous and professional as always. The seating was much more comfortable going into Mumbai than coming back. Cheers!
The boarding process was smooth and the stewardesses were nice. Some delays with drinks at the end of the flight, but no issues.
Comfort good. Service as usual poor. Cabin temperature as usual too cold, about 15 degrees
The plane seemed pretty old and the food was not good
Comfort and customer service from most if the crew was great. The crew reassigning passengers should consider the presence of infants when reassigning seats. Unfortunately a couple of oversized passengers were relocated next to us, making this segment a bit uncomfortable, as there was not only extra leg space required. I ended up swapping seats with my husband so our baby wouldn't be impacted. My husband travelled quite uncomfortable as the reassigned neighbour shoulder and arm ended up on my husband's seat
Emeritus is ***** Fly dubai is 0 we need better service for Fly Dubai
We had to deboard using stairs. Why didnt you have the aero-bridge?
The ground staff on Islamabad is horrible. The on board services are excellent.
Flight attendants were great. Comfort of seat and lie down bed pretty good. Food was very mediocre. Wine was good (red French wine) although I should have taken advantage of having more! :-) it was too late on the flight From znz—I was tired…then too early from Dubai. Woman sitting behind me dropped a full bag of garbage on my head while I was sleeping…orange peels, wet partially eaten food and very smelly food garbage which I literally had to pick out of my hair, off my face and away from my pillow. Not the airlines fault but still a very unpleasant experience.
The seat in economy class and legroom in Singapore airline are narrower than Korean airlines! I don’t have that comforting feeling flying with Singapore air as in the past!
Crew and service was excellent, but passengers should be offered a welcome drink before take off which did not happen. Food was very good. Unfortunately the lie-flat bed in business class was one of the most uncomfortable I have experienced. The configuration forces you to sleep with your legs at an angle instead of in a straight line, plus there is very little padding on the bed so it wasn't possible to sleep for more than 2-3 hours on an 18 hour flight. For what the airlines charges for a business class ticket their hard product leaves a lot to be desired.
Food could have been better. Too many passengers getting up and down all the time.
Delayed 1hour due to storm still didn't get window seat for third flight despite paying £240 extra to book them
It was very good experience on board to Sydney with SQ.
It was an average flight. I would have expected more from this airline. Food, seats, service, etc was just average. I just give them some extra points for offering free WiFi on board with just a Krisflyer account.
Check in was easy through self-check-in kiosks just like domestic flights. Staff onboard were fantastic. Some "book the cook" good options weren't great, others really good. Entertainment options a bit limited to what I've experienced on Qantas. Overall a good flight though, especially for the price.
Everything was good except food , food choices was very less. Washrooms were closed.overall good experience.
Crews were very caring and polite. Washroom was surprisingly clean. Overall experience was good , only food choices was very limited. Thanks
On time boarding I would like to see ground hostess to help transit customers to direct them to the right terminal and boarding gate. Last night, all the transit customers on SQ484 arriving Singapore had to merry go round to look for terminal and boarding gate to board SQ128 transit to KL Malaysia. We went to Terminal 3 taking the Skytrain to T3 and back to T3 to get out to look for different Skytrain to T2. On arrival t2, we had to go round to ask which boarding gate to KL. We only had 5 minutes to make to the boarding time at 6:55pm but we already spent more than 30 minutes running around to find the boarding gate. We were late at the boarding gate.
Very good as always, stand out airline. The passengers whom choose to stuff baggage that otherwise should be checked-in is a real bother but that's not the airlines doing. A real frustration that passengers just don't want to check-in luggage. This is a pet hate unfortunately.
It’s a two prop flight so I had problems with my ears on re- entering ! But otherwise fine
I love flying with Qantas. There was no onscreen entertaining on this flight, and only a snack provided (not a meal) but still better than Jetstar or Virgin (in my opinion) so still happy.
Wheelchair assistance to move through the terminals and to/from the plane door was excellent. No vegan snack on the flight, only something with salami and cheese in it.
The old Plane had not been cleaned properly in a long time.
Planes was old - business class seats looked like they were installed in the 80s
Our baggage didn’t arrive with us on the plane. Need I say more?
I got upgraded from economy to business, and the experience was outstanding
I have taken this flight many times. It is ALWAYS late. Every time there is significant delay (1-3 hours) before boarding. It’s very consistent. Even after boarding the expected landing time was delayed twice. The seats are very narrow and cramped. Food is barely editable. Considering an economy ticket often costs about $2,000 it’s one of the worst services ever.
Boarding was over 3 hrs late and we didn’t land until almost 1:30am
Flight was on time Seats ( business class) are terrible- you keep on slipping down as it doesn’t lie flat Food service is like economy class. Meals ( still wrapped in plastic) are just dropped in front of you
On time flight; otherwise not impressed by the check- in- purchased business class and the aircraft was downgraded; no refund given for the difference. Told I could access the lounge due to the above and was questioned by the lounge check- in person who was not friendly
Flight was cancelled with no notification until I reached the check-in desk at the airport. I also got downgraded and they lost my luggage.
Very bad. Linda the hostess was very rude all the time
Very bad, Linda the hostess was very rude all the time
The flight SA227 on 2nd March Sao Paulo to Cape Town was delayed by 3 hours. All other flights leaving Sao Paulo left on time. We were told that we were waiting for push back and a routing from Air traffic control. I don't believe this, what was the real reason for the flight delay?
I think more immigration officers at Or Tambo- I spent 90 mins in a queue before I can assisted and most people missed their appointments and meetings
Not sure it was a basic airline so nothing much to like but what was annoying was they delayed so much we missed our connecting flight and we had to almost fight to be out on the next flight and also even get food
Everything the crew werr nice and helpful plus the food was good
First row in business class is terrible - no storage space with video screen folded down between seats. Entertainment system didn't show flight info...
