Crew were fine, drinks and snacks were as well but we were delayed for around 2 hrs which made our entry into Mexico delayed as well with the influx of arrivals at the same time. Sort of wasted our first day of vacation. We left Pittsburgh at 630am and did not arrive in Mexico until late dinner time.
Crew were fine, drinks and snacks were as well but we were delayed for around 2 hrs which made our entry into Mexico delayed as well with the influx of arrivals at the same time. Sort of wasted our first day of vacation. We left Pittsburgh at 630am and did not arrive in Mexico until late dinner time.
Boarding process was well organized and orderly even though flight was fairly full. Water bottles were provided during boarding which was great as I drink a lot of water. Bathroom was not as clean as it could have been but was acceptable and fairly dry. Food however was mediocre. I have had better food on 2 hour local flights in other countries.
All planes flying to Mexico City are very old. Seats don’t even have power outlets.
Staff friendly and app worked really well. Modest delays were frustrating
Poor seating comfort, seat cushion too thin, very uncomfortable. My luggage didi not make the flight due to equipment change. At least. United had it delivered the next day. I was without my toilet items for one day.
Flight was fine, it was delayed but only 30 minutes, staff were efficient, lady making announcements at LAX was really hard to understand but the rest were great.
Flight crew and pilots did great. Flight way delayed due to a part needing replacement. Based on what the pilot indicated- the maintenance crew could’ve resolved this more efficiently than replacing whole part- and taken less time
The flight was short and that was the best part. The flight was about 90 minutes delayed.
On time - really well operated flight. Friendly staff. Super impressed with United on this round trip.
Nice clean aircraft. Friendly crew. On time. Easy flight change.