Great boarding, great short flight but no entertainment whatsoever and no wifi. Prepare to disembark by a staircase.
Good food. Excellent crew service. Clean aircraft. Narrow seats and isle.
I tried to upgrade to premium economy anis seat online during the checkin process. The payment didn’t work due to a technical glitch on KLM’s website. I wasn’t able to change my seat unless I called Amsterdam. Since I was in Canada and there’s a time difference this wasn’t practical. So when I arrived early to Ottawa airport my seat wasn’t available and I could only get a middle seat in premium economy which isn’t great. These middle seats are priced at the same rate as an aisle seat which makes no sense.
The food & entertainment really stood out in terms of quality. The nasi goreng & chicken satay were absolutely delicious. It’s great that KLM feature international cuisine.
Seats were comfortable crew members support was very good but AVML ordered or selected by us needs a lot of improvement.
Transavia flight, was booked as KLM but i couldnt select seat or access boarding pass with KLM at all. Crammed seating and very no frills experience all around. First and last time.
Transavia flight. Couldn't select seat or anything prior to flight. No connection with klm systems. Seats are very crammed. Extremely no frills.
Seats were nice and comfy. Crew was polite and attentive. Business class is awesome and worth the money.
Flight left a few minutes late, but that's it. I wish the seats could be wider and recline more.
Overall a very pleasant flight. No significant issues on either flight. Amsterdam airport is very convenient for connecting
horrible website for checking in- no option just to write the passport number; ludicrous
Flight was great my baggage was on time everywhere but my bags had been handled ruff cause they got damaged.
United airlines was top for my last trip in every way
Being stick waiting for gate at ORD cause me to almost miss my connecting flight…being deaf United made no no effort to keep me updated as I couldn’t hear the PA
The next flight, Frankfurt to Washington, was the slowest most disorganized boarding and due to that flight was 3m min late and people missed connections
They opened my checked bag and even though my lock was tsa approved, they loose my lock and left my bag just like that. Incompetent people, very upset about it. I’ll try to avoid traveling with united
Slight delay but not bad. UA app worked well! Got regular updates of gate changes, etc. Don't have any complaints.
It was literally one of the worst travel experiences ever. My flight got delayed by over an hour and there was no communication of this from the gate staff. I realized it by checking the screen periodically. Once on board the flight attendants continued to serve alcohol to a man who was clearly already drunk and that was making a bunch of commotion. Never again will I fly United!
Pot and crew did a tremendous job landing in Savannah in the middle of the tropical storm. !!
Some sort of compensation for missing work because of a cancelled flight that was United’s fault
