Low season | August |
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High season | December |
Cheapest flight | R8 578 |
I tried to upgrade to premium economy anis seat online during the checkin process. The payment didn’t work due to a technical glitch on KLM’s website. I wasn’t able to change my seat unless I called Amsterdam. Since I was in Canada and there’s a time difference this wasn’t practical. So when I arrived early to Ottawa airport my seat wasn’t available and I could only get a middle seat in premium economy which isn’t great. These middle seats are priced at the same rate as an aisle seat which makes no sense.
I tried to upgrade to premium economy anis seat online during the checkin process. The payment didn’t work due to a technical glitch on KLM’s website. I wasn’t able to change my seat unless I called Amsterdam. Since I was in Canada and there’s a time difference this wasn’t practical. So when I arrived early to Ottawa airport my seat wasn’t available and I could only get a middle seat in premium economy which isn’t great. These middle seats are priced at the same rate as an aisle seat which makes no sense.
Seats were comfortable crew members support was very good but AVML ordered or selected by us needs a lot of improvement.
Transavia flight, was booked as KLM but i couldnt select seat or access boarding pass with KLM at all. Crammed seating and very no frills experience all around. First and last time.
Seats were nice and comfy. Crew was polite and attentive. Business class is awesome and worth the money.
It’s chaotic at the bus stop outside of the airport because of the Uber meeting point. You need to be alert and look for the KLM bus which is not branded or labeled. Incorrect information was provided to go to gate 28, when in fact the bus was at gate 27. On the plus side the bus left early and arrived early to Ottawa.
The baggage service at Malpensa was the worst ever. We wanted for over an hour without any information, they broke my suitcase, and the services of the local luggage services company was below any usual services level of a KLM partner.
Good experience, just i couldn’t connect me to the wifi
Was trying to change a flight but told that Canadian and local klm systems do not interact so they could not access my booking. Overall I like klm a lot but if it was important to change flights I would be very frustrated.
KLM is my favourite airline. Never ever let us down.Staff are first class.
It was operated by Delta. Boarding took a long time. How difficult can it be? Overall decent trip. Liked the Salt Lake City airport. Better option than Chicago for transfers.
My only complaint is that the pocket in front of me was ripped and my things, like iPad and airline magazines, kept slipping to the floor.
Flight delayed yet again. Crew apathetic and unhelpful re affect on connecting flight.
I think Virgin is one of the best flying experiences, especially from/to the UK. The staff are so helpful and fun, the food is good, seats comfortable, goof entertainment and great value. Check in and boarding is pretty pain free. I also find that the other passengers are generally so kind and considerate than when I've flown other airlines.
Cabin crew on our flight showed lack of any customer service gruff and acting annoyed if you asked anything and I mean anything Example a man on the seat over dropped his beer on my husbands blanket We asked if we could switch out blankets cabin crew Said. No we don’t have any extras OK well can you take the wet one Cabin crew looked disgusted and annoyed Took it no OK or yes just a growl
Quick flight. But cabin crew were very noisy and talking too much, especially when we were seated at the back of the plane trying to sleep through the night .
My ticket was for Premium Economy and all the seats were taken, I was placed in Economy class and I’m looking for a refund.
Unfortunately delayed 2 hrs due to faulty tyre.. which had to be changed, but better safe than sorry.
The delay was an issue. Other than that. Every thing good
Hi vergin Atlantic service was good but the flight ticket agent travel up charge me extra 57 pounds as a airport charges, actually I refuse to pay but they say if I not pay £57 then they say you will not be able to travel from Heathrow to goa ,so for me there was no option and it was just 3 day before my departure so i paid, so please look in to the matter. And I have a receipt of £ 57 as well .thanks
Staff didn’t check cabin well for landing seemed more interested in chatting to each other. Food was poor and differed from pre order.
Do not overbook flights and kick out confirmed ticketed passengers :-(
Wasn’t allowed to continue with the purchased tickets because I hadn’t been able to go on the first scheduled leg.
Do I need to repeat my complaints about my lost carry on bag?
Noice cancelling headphones would be better since it’s a crowded plane And kids behaviors are unavoidable
More facilities to transport to the gates......felt too much walking distance
Just happy I flew Qatar Airways awesome no wonder they are #1 in the world right now! The food was just delicious, very courteous, professional crew.
It was good no problems made it on time for the next flight overseas!
It was a really long flight from Doha to Philadelphia and it was overall a good one. The one area that I would comment on is that there is a lot of single-use plastic and disposables in the meal service for American Airlines. It would be great to see more circular options in the meal service to reduce the amount of waste.
Suddenly Flight has been change by Qatar and there’s no information is there of us from Bom to Doha and counter person is behaving like Qatar owner next I will not buy Qatar and I will not suggest anyone to fly in Qatar
The crew was fantastic and the over flight was perfect as well.
There was no air on the plane and it was very hot.
Flight crew was amazing! I don't like that the Polaris seats are side-by-side.
Not enough room between rows and food was gross. $160 baggage charge?! Never again.
Flight was 3 1/2 hour delayed with no credit or meal vouchers
We appreciated the friendly, efficient, and professional flight attendants. A wider selection of hot foods would be nice.
United airlines was top for my last trip in every way
Smoothly flight, pleasant flight attendants. I wish there were better food choices.
Everything was awful Flight attendant was condescending, rude and not helpful at all. Small outdated plane. No service, uncomfortable seats. Flight attendant was really the worst. He used hand gestures to communicate instead of words and whenever he used words he was condescending.
They need to improve their boarding process. Group 1 and/or paying first class passengers shouldn't be in the middle of boarding process
late departure due to some unspecified issue with ventilating the cabin. They got it running but it was FREEZING for the whole flight. I asked for a blanket but they didn't provide one. They could not turn up the heat. it was quite miserable.
Don't fly thru London Awful and huge U need 4 hrs to transfer cuz u have to tale buses to and fro from airplanes Bad business
Staff with low service level, forgetful. Temperature at 15 C and after asking twice to raise the temperature the crew did nothing.
I was disappointed with the quality of the food for an international flight also I wasn't given a toiletry bag which is customary in international flights.
They had about 20-25 people overbooked. Including me. Why is this?? I was put on a flight to NC an hour later with a 4 hour layover. I was supposed to be home at 1045am instead i was home at 7:30pm. An extra day to pay for dog care.
Boarding is not controlled as groups called was not enforced
The plane was clean. The crew were lovely. Food was good - but seat 1D is a poor location. - the crews cupboard is right near your feet and they visited them frequently swishing the curtain from the galley onto my feet everytime also creating a swish of cold air each time & then slamming the door.
This flight was booked with Iberia, but when we got to the airport, it was actually switched to Level. We went to Iberia terminal, then had to be redirected. Ridiculous that we had to pay for a soda on the plane. Also had to pay for earbuds, no pillows. If we had wanted a blanket would have been charged. This is not the British Airways experience. Flight attendant was non existent. Had our call light on for 45 minutes with no response. Attendant charged for a drink, forgot to bring it back. We would never fly Level again. If British airways is going to switch out carriers, We would not fly with them
Horrible food and uncomfortable plane. One toilet was out of service.
Business class is fantastic! Lie flat seats, great meals, privacy, and lots of nice amenities!
Flight to Seattle was fine. We were delayed getting into our gate. The connection time was short and they make you go through security again which was slow.