Comfort good. Service as usual poor. Cabin temperature as usual too cold, about 15 degrees
Flight left on time. Bags came quickly. Crew was nice. But internet never worked and the food was awful.
Comfort and customer service from most if the crew was great. The crew reassigning passengers should consider the presence of infants when reassigning seats. Unfortunately a couple of oversized passengers were relocated next to us, making this segment a bit uncomfortable, as there was not only extra leg space required. I ended up swapping seats with my husband so our baby wouldn't be impacted. My husband travelled quite uncomfortable as the reassigned neighbour shoulder and arm ended up on my husband's seat
Charged for internet that never really worked. The food selection was just ok.
The service on board was excellent, the flight wasn’t overbooked and we departed and arrived on time.
Flight was pathetic, felt like a old plane was modified and brought in service. Didnt like the aircraft at all. Crew and services were good.but aircraft totally dissappointment.
The ground staff on Islamabad is horrible. The on board services are excellent.
The entire crew went above and beyond. This was our first flight with our 3 month old, and they were accommodating and friendly. The crew is attentive and marks a HIGE difference to the regular runs with Avianca and LATAM.
Nothing, all that I know is that I will never travel with Emirates again Qatar is were I belong. You guys should send someone over to experience what true acomadation is, Emirates has the worst food that I ever eat on any airline ,even jetblue has better food and snacks that curry Indian garbage you guys serve just make people sick.
The food options for children is limited The business class bed is not fully lie flat, and this is an uncomfortable sleep
Flight was on time Seats ( business class) are terrible- you keep on slipping down as it doesn’t lie flat Food service is like economy class. Meals ( still wrapped in plastic) are just dropped in front of you
On time flight; otherwise not impressed by the check- in- purchased business class and the aircraft was downgraded; no refund given for the difference. Told I could access the lounge due to the above and was questioned by the lounge check- in person who was not friendly
Flight was cancelled with no notification until I reached the check-in desk at the airport. I also got downgraded and they lost my luggage.
Very bad. Linda the hostess was very rude all the time
Very bad, Linda the hostess was very rude all the time
The flight SA227 on 2nd March Sao Paulo to Cape Town was delayed by 3 hours. All other flights leaving Sao Paulo left on time. We were told that we were waiting for push back and a routing from Air traffic control. I don't believe this, what was the real reason for the flight delay?
I think more immigration officers at Or Tambo- I spent 90 mins in a queue before I can assisted and most people missed their appointments and meetings
Not sure it was a basic airline so nothing much to like but what was annoying was they delayed so much we missed our connecting flight and we had to almost fight to be out on the next flight and also even get food
Everything the crew werr nice and helpful plus the food was good
First row in business class is terrible - no storage space with video screen folded down between seats. Entertainment system didn't show flight info...
They didn't board by zones and it was a free for all. The 16 hour flight was the most excruciating experience of my life and the seats were TINY... with no leg space and my feet were swollen immediately. The food was so bad it was inedible.
The Qatar Airways staff pre-boarding and also on the flight from Dallas to Doha were incredibly mediocre and arrogant. Consider retraining these individuals Other flights were ok.
Did not like anything. Seats were crammed, leg space was minimal and food was terrible. This was the first time traveling overseas in American Airlines and was the worst experience ever. Have learned a lesson to never travel in American Airlines.
Our male flight attendant was top notch - wish I could remember his name. Boarding is never fun when I have to ride the shuttle to the middle of the tarmac and pull my carry on bags up the stairs to my seat. My knees are banged up and my shoulders give me pain, so the flight started off poorly. The seat leg rests don’t recline completely so that makes is difficult if not dangerous to get in and out of the middle seats. The entertainment system touch screens prevented one from seeing the options. They are old and the software needs to be updated. I was on six planes in the last two weeks and able to see the flight progress without any stress. Couldn’t watch anything else. I do like Qatar Airways, just not a fan of a few things.
There was not enough food for everybody. Some dishes were missing.
Being a QR Platinum member traveling in business class, I expected the staff to be more courteous. Unfortunately, the lady staff was rude attending business class 1K side.
The rows of seats in economy class are seriously close to one another making eating and resting just about impossible - there is hardly any legroom. Anyone larger than average size would have an incredibly uncomfortable flight. I had to basically share my seat with the lady passenger next to me as she was too big to fit into her allotted seat.
As gold member there is no priority checkin. Meaning you either have to board with your zone or last with business class pax. As economy pax all the baggage bays are filled by the time you arrive
Staff was very friendly. There is no on board entertainment, but it’s such a short flight that it doesn’t matter. We also got a meal which was nice and unexpected due to the length of the flight.
Operated by American Airlines. Very chaotic and the crew was bit rough responding any enquiries. Restricted leg space.. Qatar would have been better
We boarded so late it caused us to miss time at Foz. No real information was provided to the passengers waiting.
Basic experience, we were delayed causing less time to enjoy our destination and on the way back, we boarded when the flight should have been taking off.
reliable, relatively relaxed, with helpful staff in all 8 flights we had on this trip. They are solid even though we did not have special seating or status for the flights.
Very poor ! Latam is really excellent in mistreating its premium passengers and their family. They should go out of business for good.
Please guy check the food I almost end up to the hospital
Very slow boarding, 1 hour late - uncomfortable chairs and crew barely speaking english even at the airport!
The flight itinerary was changed 3 times, I explain the problem on the previous leg.
Airline changed our itinerary several times (3). The second time, we were not aware of it, we landed at 7:24 pm and the flight depart time was 7:40 pm. We were not aware of this change and the flight departed without us, that made us being placed on an even later flight which was also delayed.
Flight never happened because of previous flight delay. Sent back to the stays on a flight 10 hrs later without making to my final destination and still waiting full rugindo for it. So yeah not a good experience
4 hours delay, awful food and missed all my connections because of the delay to be rebooks for a flight 10 hrs later back home and never actually make it to my final destination
Short lay-overs and total flight times. Everything else could have been better.