Food excellent Bathrooms improve cleanliness needed Staff fairly well attentive Entertainment fair Seats lie flat worked well
Business class: Like: food selection presentation Staff on the airline Love: lounge in Istanbul Needs major improvement: attitude of reception at Istanbul lounge: 4 of them sitting there: inattentive and then rude. They do not fit with rest of Turkish hospitality!
Professional staff we left on time. Meals were good. Added nice amenities.
My experience was amazing. Very friendly hosts and impeccable service.
I have been flying Turkish Airlines for the last 5 years it’s always great service, on time , excellent food, only one thing wasn’t reliable is their on board WiFi most of the time it doesn’t work.
Plane was hot in our section of aircraft making it difficult to rest. We informed the staff but adjustments were not made. Seats were terribly uncomfortable- unlike the other long haul flights we have flown on Turkish Airlines. It seems both issues are due to plane being an older Airbus
Entertainment monitors did not work in the seats & it was so hot in the cabin. One of the most uncomfortable flights I've ever taken.
Connection was a headache due to a delay on arrival flight
Crew was not proactive and were busy laughing and talking instead of attending the passenger’s needs. Meals were served in a hurried manner.
Overall it was a pretty good experience until I arrived in Accra and my suitcase was left in turkey.
Liked - efficiency of boarding with 2 jetways. Checkin was with kiosks with helpful and plentiful workers to help with the process. Munich airport security was very automated, efficient and effective. Free wine and beer! Cons - food was only okay in economy class. Plane bathrooms could have been cleaner.
Sorry, I’m not a fan of United. The seats are just too cramped and uncomfortable if you are traveling very far.
Crew were friendly and very helpful Plane was clean and the legroom is standard. Overall a good flight, no complaints.
No assistance as requested. Very late take off. Very hard landing And again , no assistance after landing
Staff are really not attentive. Seem rather disinterested in attending to the customers in general.
The flight was at 6:10 am to early. No coffee or anything else offered. To 👎
No internet for most of the flight. Very narrow seats. Food was bad. Flight was nearly an hour late with perfect weather, crew offered no explanation or compensation.
Flight was cancelled. Rebooked after 5 hour delay. Pregnant daughter rebooked following day with 12 hour layover in Düsseldorf. However - I must applaud and praise the Business lounge hosts who were EXCEPTIONAL in trying to rebook and arranged for our daughter to standby for last flight of the day - which she made. The terminal B business lounge reception staff were AWESOME
This was not a UA flight. This was Lufthansa. Good experience overall
No complimentary beverage or snack service except water which was awful.
