R5 378 Find cheap flights from OR Tambo Airport, Johannesburg to London

Nothing special.. they could have provided something to eat without a charge

Terrible plane small airbus good for a 1 hr trip I booked business as it is. A night flight and 4hrs trip it was an ordinary economy seat with no one next to me what a joke what a stupid decision to buy business

For the price of the ticket it's probably the best service in the world

Seats are too cramped, but that is a problem with every airline. I actually enjoyed the meal served.

The plane was good - on time! But can the stewardesses smile or actually be nice - not to bark the commands

This time, I traveled in the economy, and it was surprisingly better than the eco-premium (food, comfort, and crew were noticeably worse in premium!)

I have no complaints. The crew was attentive, pleasant and heloful

overall the flight was good and we were happy they waited for us. However, our luggage didn t make it and this caused us a lot of problems.

Ghe issue was with the delay caused by the late boarding. We had to run to catch our next flight, barely made it and then our luggage didn t arrive with us. Really bad organizing.

Excellent Airline. Food, crew and comfort was perfect. Entertainment screens were old. Didn’t like them.

The Virgin Atlantic crew was very good. However, the equipment was OK, the seats were OK, but her bags did not arrive with me. Two bags showed up a day later and I’m still waiting for my third back.

The crew was very good. However, the equipment was a bit dated. Some of the electronics were not working. To top it, three bags didn’t arrive with me. Two of them were delivered a day later. I’m still waiting for the third bag, I was so looking forward to this virgin Atlantic flight, but, I am disappointed.

My only complaint is that the pocket in front of me was ripped and my things, like iPad and airline magazines, kept slipping to the floor.

Flight delayed yet again. Crew apathetic and unhelpful re affect on connecting flight.

I think Virgin is one of the best flying experiences, especially from/to the UK. The staff are so helpful and fun, the food is good, seats comfortable, goof entertainment and great value. Check in and boarding is pretty pain free. I also find that the other passengers are generally so kind and considerate than when I've flown other airlines.

Cabin crew on our flight showed lack of any customer service gruff and acting annoyed if you asked anything and I mean anything Example a man on the seat over dropped his beer on my husbands blanket We asked if we could switch out blankets cabin crew Said. No we don’t have any extras OK well can you take the wet one Cabin crew looked disgusted and annoyed Took it no OK or yes just a growl

Quick flight. But cabin crew were very noisy and talking too much, especially when we were seated at the back of the plane trying to sleep through the night .

My ticket was for Premium Economy and all the seats were taken, I was placed in Economy class and I’m looking for a refund.

Unfortunately delayed 2 hrs due to faulty tyre.. which had to be changed, but better safe than sorry.

The delay was an issue. Other than that. Every thing good

Pleasant, relaxed flight. I had 2 seats to myself, which was a bonus. I couldn't find a flight tracker ap so I could know where we were but that's a minor complaint. On the plus side, the passenger announcements did not come through my earphones but were on main speakers only. That was a nice touch.

Flight delayed by 3 hours 45 mins and no explanation given or apology. Rebooked on a flight departing to final destination 48 hrs later and baggage not delivered.

My outbound flight was grounded in Lusaka so we never made it to Paris. DO NOT fly this airline you will be stranded and your plans will be completely disrupted

Inflight entertainment with electronic charging stations can help during a long flight.

The flight was delayed with no notice. No inflight entertainment. Communication is vital in any business.

Poor communication: Flight come directly to kigali , didn’t come via mumbasa. Favouring to Rwandan passenger to move from economic to bussiness class after flight depart. Where they don’t asked other older passenger who need more comfort. Rude staff : chekin airport at Mumbai. Talking in local language (marathi) while serving and no sorry no thank you attitude.

Staff very helpful. Seat comfortable. Food generous and pretty good.

I am deeply disappointed with Lufthansa’s treatment of my elderly parents during their recent flight. They were supposed to receive assistance with wheelchair service, but the experience was nothing short of a nightmare. Upon arriving at the airport, my parents were left stranded and confused, with no staff available to guide them. Despite being promised help, they were ignored by the ground staff, who were not only indifferent but also incredibly rude. To make matters worse, some of the employees made racist comments, which is absolutely unacceptable especially for passengers with special needs. We will never fly Lufthansa again and urge others to reconsider if they need assistance. My parents were left to navigate a busy airport on their own, which is both dangerous and stressful for elderly passengers with limited mobility. This level of neglect is inexcusable, especially from an airline that claims to prioritize passenger safety and comfort.

Tickets, paying for bags, and the lack of help by employees was the worst. It took almost 1.5 hours to get this done. The airplane, seating, and stewards were amazing!!! That part of the flight was one of the better flights I have taken.

Flight delayed by an hour from the get go which almost cost us our connection which we only made by the grace of God.

The boarding process is not well organized at all. It need to be totally revised with an emphasis on order.

Missed our flight to London and we were put on coach seats to Munich.

Seats were terribly uncomfortable! Couldn’t sleep! I paid for good seats when scheduled with Lufthansa, got crappy mid-section seats on Air Canada!

No refreshments apart from a bottle of water. No pillows. No entertainment. Flight delayed by 52 minutes.

Flight was very late, meaning a missed connection in Frankfurt, and staff completely unhelpful or just absent. Handicap accommodations, reserved in advance, somehow never made it through the system for the second trip in a row!

Poor, we had 1 hour to grab our checked luggage, go through customs, recheck bags and run across terminals to make our United flight. Poorly planned connections.

Our headphone plug in was broken, especially we are with 5 years old who like to watch a movie

Free food and drink! Got a late start due to mechanical problems w a luggage loader.

App totally screwed me up trying to check in. Would not let me select a reasonable seat and therefore I was stuck in a totally uncomfortable seat for 7 hours. Will not take the chance again and use other airlines in future where no issue choosing seats

Although it was an overnight flight, the crew could’ve have made more refreshment passes.

All and it was good . But no one woke me when meals came around . Please have a don’t not disturb sign if you opted for that . Left very hungry missing all meals .

Not being stuck in the middle seat between strangers but that’s not the airlines fault

On board was excellent—a remarkable positive change. Check in was horrifying. Forced to check in branded cabin baggage approved bags weighing 10 and 12 kgs each, because desk insisted these were not fit for overhead lockers. Got charged £160 for two bags. Behaviour of staff was hostile, motivated and rude. Wonder if BA pays commissions on collection, or borrows staff from Airport operator. Basle evidently is an airport used by budget airline— and customers are treated like consumers.

I was at the airport 10 hour early. I would have loved to drop luggage in advance but this was possible only 3h before the scheduled time, however BA was so kind to move me to the earlier flight as it had space available at no extra cost. Thank you!

Late in leaving the US. Late in arriving in UK. 2 plua hous on ground in UK before leaving. Late in arriving in Spain. Didn't get our bags until the next night.

Attentive, efficient and pleasant flight crew. Easy to obtain seat selections and exit row. The only issue but one that affected the entire flight was a very uncomfortable seat. Seat design permitted no movement and was very hard and raised toward front of seat.