First time and very memorable, the finest flying experience ive ever had
Boarding for business class passengers can be improved. Also, when debarking the aircraft, Economy passengers are let off first due the way the configuration of the cabin upstairs.
The service on board was excellent, the flight wasn’t overbooked and we departed and arrived on time.
Ticket price is competitive, flight time is punctual, aircraft cabin is clean, food is average. Can improve on serving system of meals on a A380 airbus. I had only 15 min to eat my meal. There are lots of people to serve & took a while for food to make it down to my row.
everything was great. I don't use on-board entertainment at all (I just read or sleep), but I appreciate that I couldn't hear anyone else's!
Amazing and great experience, crew was available and took great care of my parents. Food was nice and so was the service. Aircraft from Dubai to Mumbai was not so great and was a big showdown of the aircraft service
Some Crew were distinguishably fake in their interactions with passengers.
Better boarding process at Hyderabad airport Better time management by air hostesses in providing the meals
A very disappointing flight on this Emirates business class. Staff were not efficient and service was not the e usual Emirates experience. Good was particularly bad with very dry chicken and drinks that I had to press call button before getting a drink as my food sat and continue to get cold.
The flight was nice and on time. The comfort can be slightly better in business class
The staff were nice people, the food was very cheap, one of the meal was a sandwich or nothing, I couldn't buy any food, mind expensive duty free WAS available right away. 🤒
PLEASE DONT TAKE FORCEFULLY(SIZE APPROPRIATE) CARRY ONS FROM PASSENGERS WHO FOR SOME REASON NEED TO KEEP IT
My luggage did not make the connection and 4 days later I still have not received it.
I took this flight to be able to fly with Swiss instead of Air Canada from Geneva.. The AC planes have a better outfit in Business class than Swiss, but the service aboard Swiss is really best, first-class, as is the food and beverages. Though using the same plane model (A330-300), the interior setup of the cabin starts to show its age, but IMO the planes are better serviced by Swiss than AC. I had in my recent trips with AC way too many technical problems that led to delays or even complete cancellation of my flight.. Their fleet is aging (average 20+ years) and the maintenance has taken a toll compared to years ago. Cutting costs in every corner has to be paid sometime by someone, and it's the travelers at the end that pays for it. Unfortunately for me, flying directly to Zurich puts a much longer after-fly trip on me than Geneva.. so I might go back to direct flight YUL-GVA, even if I don't like flying with AC.
We're talking about a short-haul in-country flight.. there is no confort, no food, just the bottle of water. The seats are squeezed like hell and I was in the back-end of the plane, with one spare row left for the crew and to store excess bags that could not fit in the overhead bin.. Speaking of carry-on, some passengers should be better screened as their bags were simply too big to fit in the overhead bins.. ! How can this happen, and it was an A310, with 2 columns of 3-seater rows.. There is a pseudo-Business class, which is simply a section in the front of the plane where the same seats are occupied only 2 out of 3, on each side, leaving more rooms for the passengers and their bags. That's it.
We are flying with Swiss for a long time but this time was terrible do to are flight cancellations we are in some bad hotel with out normal food
It is a good airlines, very professional very good food. I wish they offered free luggage is the only thing.
Terrible plane small airbus good for a 1 hr trip I booked business as it is. A night flight and 4hrs trip it was an ordinary economy seat with no one next to me what a joke what a stupid decision to buy business
For the price of the ticket it's probably the best service in the world
Crammed like sardines into the middle of the middle 4 seat row for an 11 hour flight was a terrible experience. No attempt made to help passengers sleep by dimming lights or shutting window shades. Small mediocre meals. Not enough good movies/TV options. Hopefully we will never have to do this again.
The Achilles heel of the experience with Qatar Airways is the Doha Airport, especially for travellers arriving into Doha and not transiting. This airport suffers from being ambitiously big and the immigration into Qatar being overly time taking. At the end of my particular flight in which my travel was ending in Doha, the plane parked at a very remote terminal, from where it took me 30 minutes to arrive just at the immigration counter, with fast paced walking and the time on a train inside the airport. Then, at the immigration counter it takes up to a minute or more to process each tourist visitor,due to time taking face and finger scanning processes and langugage barriers if there are questions or information to be exchanged verbally with the officers. If several planes have landed at the same time, it is not unusual that one has to wait 45 to 60 minutes in the immigration queue. In short, the frustration of arriving at Doha takes away all positive vibe of the airline, as the airline and the airport are heavily intertwined and are marketed together.
I was unable to pre purchase sear upgrades or internet. Their online site is not user friendly and poor. I felt singled out in customs. Seats are very small even for a small person.
They didn't board by zones and it was a free for all. The 16 hour flight was the most excruciating experience of my life and the seats were TINY... with no leg space and my feet were swollen immediately. The food was so bad it was inedible.
Well organized boarding, efficient and on time. Nice crew on the plane. Thank you!
The only thing that could have been better, is that the food trays get left way to long after a meal. We had a snack 8 hrs into the trip, and they left us with the boxes and cups for way too long. It is not fun being trapped in your seat unnecessarily
Aircraft was spacious compared to American Airlines, food was great, entertainment was much better with a wide variety of options, and the crew was very polite.
Qatar Airways in-flight first/business class service is superior to any US airline; excellent meals are served on short haul flights such as between DXB and DOH.
There was frequent beverage ,meal and snack service. The crew was very hospitable and professional.
Doha airport is huge , takes long time to reach gate .
Do I need to repeat my complaints about my lost carry on bag?
5 unnecessary control before get in the craft. It is exagerated and very inefficient
"I had a fantastic experience with Turkish Airlines! Here are some things that really stood out to me: - Delicious food options, including a wide range of Turkish cuisine - Friendly and attentive flight attendants - Extensive in-flight entertainment options - Smooth and efficient check-in and boarding process Overall, I was thoroughly impressed with Turkish Airlines and would definitely fly with them again. The combination of comfort, service, and amenities made for a truly enjoyable flight experience."
Boarding was chaotic. Cabin noisy. Temperature a bit cool. Bathrooms not cleaned enough.
Same as before boarding process and lack of crew experience in the process
Turkish Airlines is amazing. I have a problem with the ticket I purchased through the kayak website. I have filed a complaint related to the fact that I was contacted by phone on the day I purchased the ticket and told that the amount that the ticket had been advertised for was not accurate and that I had to pay more. This is totally fraudulent. I will look into addressing this further tomorrow and will never ever use kayak again.
I liked the ability to walk and stand in the crew area. I hated the security check experience before boarding. The airport staff were so rude, yelling at us unnecessarily, delaying us on purpose, and even threatening to call the police on us!
Was ok except they send the baby trolley to oversize baggage office without telling me so we spent an hour looking for ir
Everything was great except that everyone were putting backpacks and small bags in the overhead compartment instead under the seat so there was no room for carry on-s
Their weakness is in boarding. Business class rarely boards first and there are no announcements explaining delays, so customers are always left waiting and wondering why boarding has paused.
Flight was delayed then we had to redirect for medical emergency during which time we had no information on what is the plan. The connecting flight was also delayed.
Excellent once on board. Security staff at Johannesburg rude and aggressive.
Crew was not happy. Very uncomfortable seats. When person leans back in front of you the screen is too close to me. Food was awful.
Both flights were delayed and we missed our connection. Our second flight was delayed 3 times. I have always had great service and never any problems with my flights on Lufthansa. My last two flights were, unfortunately, awful. I fly quite often to Germany and have had better luck with United than Lufthansa.
For such long flight we were expecting more comfortable seat , which were to close to each other , the backrest we could only lean a few inches to the back and you really couldn't stretch your legs.
The flight was delayed and I was stressing the whole time about whether I would make my next flight.
No food just water No entertainment possibilities. No jacks to charge phone or anything
Not good. They charged an additional $70 to check a bag we had already paid for on line with Lufstansa
It was excellent. I upgraded from premium economy to business and it was totally worth it. We were on a 747 and I sat upstairs and enjoyed the privacy. The crew was incredible especially the woman who had been working with you all for 30 years.she was absolutely spectacular as was her cabin. The food was delicious. I would just serve bread with the meal. Don’t take it away!
Email noting gate change was good. Very bad: credit card machine broke down to charge for a checked bag. Lady at the counter read my credit card number OVER THE PHONE to a woman in Germany. Very insecure!!
Other than the delay of flight, this crew tried to make the best of bad situation.
