Qatar Airways in-flight first/business class service is superior to any US airline; excellent meals are served on short haul flights such as between DXB and DOH.
Overall experience was OK. Seats were truly uncomfortable for such a long flight. Food quality was mediocre at best. The staff was great though!
More facilities to transport to the gates......felt too much walking distance
It was a really long flight from Doha to Philadelphia and it was overall a good one. The one area that I would comment on is that there is a lot of single-use plastic and disposables in the meal service for American Airlines. It would be great to see more circular options in the meal service to reduce the amount of waste.
Suddenly Flight has been change by Qatar and there’s no information is there of us from Bom to Doha and counter person is behaving like Qatar owner next I will not buy Qatar and I will not suggest anyone to fly in Qatar
I staff or crew they were very friendly and humbly, they done theirs service very well, I appreciate them and thank you to the company or Qatar 🇶🇦 Government for providing as good service in their flight ,once again, thank you 😊 🙏 😀 😉 👍
There’s lots of problem I faced from Bom to Doha that experience was worst I never faced before like this
Online check-in doesn't work. That's why I couldn't give it full Star.
The staff at the check in lied. I requested aisle seats he said he gave me aisle seats. In actuality he only gave me aisle seat for 2 hour Karachi to Doha flight. From Doha to Dallas flight he gave me middle seat .
The crew was great and the food and liquor offerings were good. Seats were a bit cramped. Flight arrived early at destination. That's a plus.
They sell the option to select chairs in extrafly price level, but this is not true. I was not able to select the seats. The food was not the requested option. They suppously offer glutten free menu, but during the fly that was nos availble.
Good food and wine. Some of the Guy who are in charge to board Passengers on the plane couldn’t use the word “Please” to direct them drop their hand luggage to be loaded on Plane bcos he said the inside storage may not have enough room for all.
Everything was good ,except the entertainment screen froses for hall way
Plane was hot in our section of aircraft making it difficult to rest. We informed the staff but adjustments were not made. Seats were terribly uncomfortable- unlike the other long haul flights we have flown on Turkish Airlines. It seems both issues are due to plane being an older Airbus
Check-in was a mess, transfer flights were sepersted so no one could sit with their company. Some tickets were closed to online check-in without notice hand luggage allowances were not checked so oberhead bins were already full halfway through boarding.
Very happy with the service, comfort, and food on Turkish Airlines. Security and check in was great.
Crew was good. Plane and seats were cleaned and good. Food and entertainment system was bad.
6 hour delay for connecting flight in Istanbul, no real information or support, spend night in lounge which was extremely noisy due to construction works.
Stale, bad and limited food, drink options. Entertainment system was broken, old and had barely any latest contents.
Very bad I have traveled to about 70 countries. And this is one of the worst airline with the bad customer service. As a family We purchased our seating tickets 8 D, 8 E, and 8 F but when we board we got switched to 10 A, 10 B and C without early acknowledgment. The seat back doesn’t even go back because the back row is the emergency row. We didn’t like it at all because we actually pay for the seats we want then the manager Melih came and say either we take the new seat or get off the plane. What a bad customer service. He was saying things that are not even legitimate. Due to the seat back unable to be push back we had to go to other seats in the far back and be separated. Very bad experience with this airline and will not want to take it again.
I felt all of the food tasted the same. And we had five meals over the 16 hrs in the air.
The use of a domestic carrier without entertainment was disappointing and a let down
Plane was late with no information or announcement … had to walk up n downstairs.., had not communicated this … and ppl had suitcase to carry .
Like: Plane made it to the destination. Dislike: Food is terrible, no entertainment, very dirty airplane.
There where no ear phones provided and the food needs to improve.
Boarding was delayed and people were just sitting there like lost.
Good was great, but no vegetarian option: only beef or chicken. In business class please add a vegetarian option. Thanks
The boarding area was too small with only one agent checking passengers into their standing bus
My experience was with Ethiopian airlines was pathetic. I would not recommend anyone to travel with Ethiopian air. Customer Service was very poor, rude stuff and flight attendants. Unwilling to offer help when asked either not able to articulate English properly or adamantly rude. Bole airport is dirty and unpleasant. Many passengers going through the airport but inadequate staff to offer service. Passengers in the flight very unkempt. Noisy flight. flight attendants unable to make order during flight. Passengers with kids unable to control their kids. The kids kept screaming, and shouting during the flight making everyone uncomfortable. Overall the flight was not comfortable.
1. They messed up my baby food order. 2. They messed up my confirmed seats. 3. The screen on my seat was not working at all. So, it’s a horrible experience
