First time and very memorable, the finest flying experience ive ever had
Boarding for business class passengers can be improved. Also, when debarking the aircraft, Economy passengers are let off first due the way the configuration of the cabin upstairs.
Overall I was quite pleased with the experience; the cleanliness; the polite and attentiveness of the cabin crew; and the delicious food options.
Very uncomfortable aircraft. No free entertainment or drinks. Food okay. Won't fly with them again.
Thay crew was so nice.Air hostess il ham was so nice.my mom was little scray with airplan turbulence she help us alot.
Good food, real silverware, polite staff, smooth landing, charging plugs, good entertainment options.
Delayed, Bad American style food (not tasty, horrible cheese for a flight to France). Incompetent cabin crew (I asked how to connect by cable my headphones and the flight attendant suggested me Bluetooth which is not available). Good space
The service was excellent. We flew coach on this leg of our trip and it was still very pleasant.
Loved everything! This flight had premium economy and I didn't see an option to upgraded to premium economy OR buy premium economy tickets. How come?
Airline did not have enough vegetarian meals for all guests, and crew were not adequately trained to handle this.
My luggage did not make the connection and 4 days later I still have not received it.
I took this flight to be able to fly with Swiss instead of Air Canada from Geneva.. The AC planes have a better outfit in Business class than Swiss, but the service aboard Swiss is really best, first-class, as is the food and beverages. Though using the same plane model (A330-300), the interior setup of the cabin starts to show its age, but IMO the planes are better serviced by Swiss than AC. I had in my recent trips with AC way too many technical problems that led to delays or even complete cancellation of my flight.. Their fleet is aging (average 20+ years) and the maintenance has taken a toll compared to years ago. Cutting costs in every corner has to be paid sometime by someone, and it's the travelers at the end that pays for it. Unfortunately for me, flying directly to Zurich puts a much longer after-fly trip on me than Geneva.. so I might go back to direct flight YUL-GVA, even if I don't like flying with AC.
We're talking about a short-haul in-country flight.. there is no confort, no food, just the bottle of water. The seats are squeezed like hell and I was in the back-end of the plane, with one spare row left for the crew and to store excess bags that could not fit in the overhead bin.. Speaking of carry-on, some passengers should be better screened as their bags were simply too big to fit in the overhead bins.. ! How can this happen, and it was an A310, with 2 columns of 3-seater rows.. There is a pseudo-Business class, which is simply a section in the front of the plane where the same seats are occupied only 2 out of 3, on each side, leaving more rooms for the passengers and their bags. That's it.
For the price of the ticket it's probably the best service in the world
Everything was great except food . It as okay not good not bad
Seats are too cramped, but that is a problem with every airline. I actually enjoyed the meal served.
Flight attendant served beverage to everyone during meal service and forgot about me. Had to call her several times until she realized it. Not a good service for a business class flight
This time, I traveled in the economy, and it was surprisingly better than the eco-premium (food, comfort, and crew were noticeably worse in premium!)
Lots of water brought around by staff which is very important to stay hydrated on a long flight. There provided swiss chocolate icecream! The attention to detail is obvious. They really want to make their passengers entertained and comfortable.
This was an upgrade to business class and really enjoyed the experience. Much better than my earlier flight and thank you.
Qatar Airways did a very good job. Flights were slightly delayed with boarding but pilots made up time by arrival. The food was OK, no better or worse than other airlines. Although it would be nice to have three meals during 16 hours flight instead of two.
The Qatar Airways staff pre-boarding and also on the flight from Dallas to Doha were incredibly mediocre and arrogant. Consider retraining these individuals Other flights were ok.
My experience with Qatar airway was very unsatisfactory. They lost my child’s stroller and I was told they found it and will send it to the hotel which was a lie. I had to go back to the airport baggage claim and pick up myself after trying to contact them many times!. There was a lack professional and communication. I am very disappointed in Qatar airway and will not be recommending them to friends and family nor will I be flying with them in the future.
No difference between US airline and Qatar. Both cramp as many people. The airline seems to change planes without notice choice is seating when making reservations online doesn’t match the plane a passenger is on. Especially paying extra. Nothing special No different than US carriers.
Did not like anything. Seats were crammed, leg space was minimal and food was terrible. This was the first time traveling overseas in American Airlines and was the worst experience ever. Have learned a lesson to never travel in American Airlines.
Seat experience average as they use old 777 for must flights despite full load. Qr fares are higher than other airlines for same routes so they should at least upgrade the planes . Food is average and same dishes for months on most routes I travelled at least - the Arabian rice dish “Maqboos” on every flight for months - I am sure there are other food Arabian dishes ?? It’s become boring ! Crew is always good which makes up for these things but hey confirm us what we need
There was frequent beverage ,meal and snack service. The crew was very hospitable and professional.
Moved seats, didn't accommodate requests to change seats even though other seats were available.
Noice cancelling headphones would be better since it’s a crowded plane And kids behaviors are unavoidable
As gold member there is no priority checkin. Meaning you either have to board with your zone or last with business class pax. As economy pax all the baggage bays are filled by the time you arrive
The aircraft was old, there was no charging sockets, and the seats were narrow and uncomfortable even though I had exit row premium seats.
When we went to the lounge they told us to go into the main lounge and not the full business class section, later they told me that Lufthansa wont pay the full fee to alloq the business class passengers entry to the nicer sectikn where all the other airlines nusiness class passengers go into. Very poor arrangement.
Service was courteous and attentive. Sat in the exit row. In exchange for leg room I had people tripping over my feet to use it at a hallway from one aisle to the other, had no access to films viaa viewscreen and no underseat storage for medicines or other personal travel needs. Next time I am seated there, I will refuse the exit row.
I requested a wheelchair for they haven’t got it, they are old and don’t speech english
I barely made the flight. We had to take a bus to the plane and the plane smelled awfully of body odor. When the flight attendant walked by she smelled of body odor. It was incredibly uncomfortable. Also my luggage did not make it onto this flight and when it finally arrived home the handle of the luggage was all ripped. I will have to purchase a bag again.
Amazing! The food was great! Best airline meal ever. The crew was so nice and pleasant.
The plane was 3 hours late. What more can I say?!.. This, plus my horrendous experience of the second leg of my trip in where the plane had to be boarded (off and on) without escalators.. but not-covered outside regular steps…!! No… this is my last flight with Lufthansa!! Never again!
I was charged for one of my luggage twice, when I was not supposed to be charged for it
Before the flight I received an email from LH that our seat were changed to other comparable seats. At boarding however we found our reassigned “comparable” seats were directly by the toilet. They sure were no “comparable “ seats and we were quite disappointed!
Terrible experience. I was stuck in Germany for two full day because your flights can't leave on time. You guys suck!!!
Short lay-overs and total flight times. Everything else could have been better.
