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A very disappointing flight on this Emirates business class. Staff were not efficient and service was not the e usual Emirates experience. Good was particularly bad with very dry chicken and drinks that I had to press call button before getting a drink as my food sat and continue to get cold.

The food options for children is limited The business class bed is not fully lie flat, and this is an uncomfortable sleep

Bad Cancel the flight Came back to work only 3 days after Horrible Won’t help with hotel while we stock Horrible Don’t fly with them

Fresh energetic and friendly crew, great food, brand new plane and non stop entertainment

More organised boarding process. It was a circus. Otherwise absolutely top class flight

Excellent staff! Flights were delayed due to technical issues after everyone was boarded and we sat in the flight for almost 2 hours before taking off. Not enough vegetarian food was available despite pre-ordering. The staff did an exceptional job dealing with both the problems neither of their making.

Better entertainment; the lack of it made the very long flight even longer

No Vegetarian options onboard, made to wait for a long time for boarding

We did not fly and our agent has been uncilling and uncooperative to help us rebook flight. We will never use Kayak ever again to book our flights, and we will let our network of friends know that using Kayak is equal to losing $$$$$.

Absolutely horrible all around especially for such a long 13-14 hour flight - terrible food - ancient entertainment - legroom worse than a short air Asia flight - not enough toilets

The crew have great customer service but their economy seating isn’t the most comfortable for a 220lbs+ guy and the food wasn’t bad, but wasn’t exceptional, either.

This flight was 16 hours and they made it very tolerable. Seats were comfortable and the staff very accommodating. I had plenty of inflight entertainment. Food was very good.

Service excellent would chose Singapore airlines as my first choice

The staff were amazing and very kind. The seats recline a little too far back and are up close when sitting behind.

We flew business class. It was excellent. For a 6’4” individual, the seats were slightly uncomfortable for sleeping. But this is only comparison to other business class seats. Otherwise, the crew was incredibly attentive, And the service was impeccable.

Excellent- a lot of food Disappointed with the premium economy pouch- did not have toothbrush and tooth paste or socks. Other airlines provide them

A 16 hour flight from Singapore to Los Angeles had only 2 meals. Please make it 3 meals.

A 16 hour flight from Singapore to Los Angeles had only 2 meals. It would be great to have 3 meals.

Once again the meal served was delicious - we got chicken rice

Overall good experience, convenient Changi Airport, even the layover was long.

Was downgraded from business to economy due to a faulty seat in business class. However when I boarded the plane there were no less than 5 free business class seats. Will never fly Qatar Airways again

Delayed my flights and no communication. We end up spending 6 hrs in Doha. No food or any concern from the airline. Terrible

The rows of seats in economy class are seriously close to one another making eating and resting just about impossible - there is hardly any legroom. Anyone larger than average size would have an incredibly uncomfortable flight. I had to basically share my seat with the lady passenger next to me as she was too big to fit into her allotted seat.

Between Air India and Qatar my luggage was lost for three days. I eventually found my own luggage location using the Apple Air Tag. Air India used a paper form to report my lost luggage. I could never get past getting past luggage personnel with my report number before they would hang up on me. Only after them specifically telling Air India at Chandigarh airport where my luggage was located which was right under their noses did they react. After three days I finally received my luggage. The Air India luggage folks didn’t seem proactive in finding the luggage’s rightful owner.

As gold member there is no priority checkin. Meaning you either have to board with your zone or last with business class pax. As economy pax all the baggage bays are filled by the time you arrive

There’s lots of problem I faced from Bom to Doha that experience was worst I never faced before like this

From Montreal to Doha , we habe two complaints : 1) They want to charge for Seat Selection, claiming that the Class of ticket bought on Kayak did not cover seat selection. It such a penny pinching rule, I told them, since we paid almost $20,000 our 3 tickets , that rule should never exist. Also I reserved my tickets so many months ahead, I expected they will naturally put the family together or move somebody else to keep our family seating together. I filed a complaint, and NOBODY ANSWERED. 2) In Montreal, Qatar has an arrangement with the National Bank Lounge. It was so overcrowded and the Lounge is so bad in terms of service and food, amenities etc... The WORST lounge . Why Qatar not have another arrangement their Business Class clients in Montreal. The Air France KLM Lounger is better, the Air Canada Lounge is better. Qatar should send somebody to take a look ! Joseph Chung

The crew was fantastic and the over flight was perfect as well.

They shld provide food. Between food they are giving 10 hours gap which is toooo much

Wore experience due to delay and took me 3 days to reach my destination.

Plane was late with no information or announcement … had to walk up n downstairs.., had not communicated this … and ppl had suitcase to carry .

Like: It arrived, Dislike: Boarding was a separate corridor with no counter announcements at the passenger waiting area. Very dirty airplane and toilets, food options were terrible - everything even the vegetarian option was a curry spice. Many other passengers using the toilets would not lock the door and kept door partially open during use - flight attendants would not enforce or direct them to lock it and light turns on, no entertainment options at all, other passengers would be singing and not peaceful. Atrocious flight experience.

Like: Plane made it to the destination. Dislike: Food is terrible, no entertainment, very dirty airplane.

The food needs to improve especially the fish as there where only 3 fish cubes in my plate.

Flight was delayed resulting in a series of unfortunate events. I ran the airport as people were yelling my flight anyone who can’t run wouldn’t have made it! Then the luggage is missing. Good company, execution needs fine tuning.

I had a full row so can't imagine how this could be better

The boarding area was too small with only one agent checking passengers into their standing bus

My experience was with Ethiopian airlines was pathetic. I would not recommend anyone to travel with Ethiopian air. Customer Service was very poor, rude stuff and flight attendants. Unwilling to offer help when asked either not able to articulate English properly or adamantly rude. Bole airport is dirty and unpleasant. Many passengers going through the airport but inadequate staff to offer service. Passengers in the flight very unkempt. Noisy flight. flight attendants unable to make order during flight. Passengers with kids unable to control their kids. The kids kept screaming, and shouting during the flight making everyone uncomfortable. Overall the flight was not comfortable.

I like the leg room. I did not like the plane from Chicago to Addis. It was dirty and smelly and toilet area filthy. My screen was not working and kept saying loading. The plane from Addis to Harare was clean , more modern and food looked much fresher and tasted better. Boarding at Addis was a nightmare, long queues and lots of confusion,International space has no seating are and one is standing all the time.

It’s good alternative flight out from Mogadishu, especially for the timing