Boarding, seats, entertainment and service were all great. The food was great except for the fact that there were too many sweet items.
everything was great. I don't use on-board entertainment at all (I just read or sleep), but I appreciate that I couldn't hear anyone else's!
The entire crew was amazing. They went out of their way to make us enjoy a great travel experience.
Loved everything! This flight had premium economy and I didn't see an option to upgraded to premium economy OR buy premium economy tickets. How come?
We had to deboard using stairs. Why didnt you have the aero-bridge?
The flight was nice and on time. The comfort can be slightly better in business class
Okish. But for £550 , I’d have preferred a better experience
When you buy Emirates you don’t expect low cost. Choice of coffee/tea vs water. Entertainment on demand. Seat distance won’t allow food tray to extend without hitting belly (and I didn’t grow lately)
Better entertainment; the lack of it made the very long flight even longer
No Vegetarian options onboard, made to wait for a long time for boarding
I very much liked and appreciated the service on board. The seating arrangement in Business feels uncomfortable. It's not made for tall people, in any case.
Great airline. Excellent service, good food & lots of TV movies/shows to choose from.
Overall, very good. The food was better than expected with the exception of the pork and potatoes dinner at the end of the flight. My family all selected that dish and did not set it. I tried a bite also and it was honestly terrible. Also, it would be helpful to know when the snacks in the back of the plane are available.
Everything was good except food , food choices was very less. Washrooms were closed.overall good experience.
Crews were very caring and polite. Washroom was surprisingly clean. Overall experience was good , only food choices was very limited. Thanks
The seats were more narrow than at other lines. Food was mediocre (economy class)
Food option Hindu veg to Hindu non veg request was unheard
This flight was 16 hours and they made it very tolerable. Seats were comfortable and the staff very accommodating. I had plenty of inflight entertainment. Food was very good.
They made 22 hours aboard aircraft very enjoyable. I was very impressed with the attention to detail and level of service. Singapore airline will be my preferred choice going forward.
The crew and their service was top notch, but the plane itself seemed to be on the older side and worn out. Also, the food could’ve been better. 9 out of 10.
Great boarding, great short flight but no entertainment whatsoever and no wifi. Prepare to disembark by a staircase.
Great boarding, great short flight but no entertainment whatsoever. It was supposed to have wifi but that did not work.
Transfer at CDG to connecting KLM flight to Amsterdam was a NIGHTMARE. LONG WALKWAYS, NO MOVING WALKWAYS, POOR signage, Have to take a train & No staff visible to help navigate the maze. AVOID TRANSFER AT CDG AT ALL COST.
Good food. Excellent crew service. Clean aircraft. Narrow seats and isle.
I tried to upgrade to premium economy anis seat online during the checkin process. The payment didn’t work due to a technical glitch on KLM’s website. I wasn’t able to change my seat unless I called Amsterdam. Since I was in Canada and there’s a time difference this wasn’t practical. So when I arrived early to Ottawa airport my seat wasn’t available and I could only get a middle seat in premium economy which isn’t great. These middle seats are priced at the same rate as an aisle seat which makes no sense.
Seats were nice and comfy. Crew was polite and attentive. Business class is awesome and worth the money.
Flight left a few minutes late, but that's it. I wish the seats could be wider and recline more.
Overall a very pleasant flight. No significant issues on either flight. Amsterdam airport is very convenient for connecting
The IFE was quite old, but it worked fine and the content was good. The cabin crew were excellent and the food was as also very good
Great flight because I upgraded to Premium Comfort. Made a huge difference in the experience.
3 hours delay to start with and then food was terrible.
Their weakness is in boarding. Business class rarely boards first and there are no announcements explaining delays, so customers are always left waiting and wondering why boarding has paused.
The flight was delayed so connection was missed. In Istanbul we were taken to a hotel and no one in the hotel knew so we had to wait hours in the lobby of the hotel while the airline and hotel coordinated. The airline staff is rude at times
Very old plane on the Istanbul to Bangkok flight, had an emergency exit isle row, no where to put anything, on a plus point loads of leg room. Food was the best I have had in 39 years of flying.
Good service, the airline also provided a traveling kit bag (tooth brush, socks, slippers, visor for sleeping).
The food served was frozen salad and hummus. The hot meal was fine. Crew was doing bare minimum
My experience was amazing. Very friendly hosts and impeccable service.
Seemed like a cramped A321 config. Roasting hot cabin most of the flight. Wifi did not work. Lots of first time fliers, I think, who didn't know how to follow a seat assignment.
Seats were in disrepair. Seat back pockets were all broken. Seats recline very far, which is comfortable for occupant, but confining for person behind.
Plane was hot in our section of aircraft making it difficult to rest. We informed the staff but adjustments were not made. Seats were terribly uncomfortable- unlike the other long haul flights we have flown on Turkish Airlines. It seems both issues are due to plane being an older Airbus
