Super friendly with lots of drink options an entertainment. Friendly crew.
Putting people that close to the bathroom, where you have to look into the bathroom as people are exiting and entering was not great and the smell was also not great. I know the airlines are desperate for more chairs, but that seat is a crime.
I had a terrible experience. My flight got delayed from Atlanta to Chicago on Monday April 6, 2026, and that led to me missing my next flight to Brussels. United Airlines didn’t provide me with any accommodation for shelter. I had to sleep at the airport in Chicago. The next flight I was put on didn’t leave until the evening hours of Tuesday 4/7/2026.
They were fast and I like how they used to entertainment system to play video about the safety.
Efficient boarding and early departure. Very smooth flight. Early arrival in ATL. Great flight.
Terrible experience! delay 2 time and say i dont have ticket
As great a red-eye flight as red-eye flights can be.
Wifi took a while to kick in and we had a maintenance issue that took over 40 mins at the gate in Washington before pulling back
Fine not above and beyond as I had a connection that was delayed due to maintenance
Check how old the airframe is, some older ones have inoperable seat back entertainment or power.
The flight attendant does not pay attention to my "call" button more than 3 times when I need a drink.
Great flight, last one out the air-conditioning was far to hot and the return it was to cold and then issued blankets. On the outward bowned the headset connector didn't work properly. You had intermittent sound from the audio socket.
Club Europe is always lovely. I really enjoy everything about it. One thing that has changed in recent years though, is the swap to Prosecco from Champagne in the lounges. This is really disappointing. I really don’t like Prosecco, and always looked forward to a lovely glass of champagne in the lounge. Is it possible to change back? It does make the whole experience a little more of a luxury experience.
Need thicker and wider blankets. Food was below standard especially in the fist leg.
The flight was excellent in World Travellor plus. Well worth the extra money. Boarding at Phoenix was the usual poorly organized event. Very stressful.
It was great. Enough space and room for legs . Great service to.
There might be more food options for people who can't eat so much starch/sugar/bread/rice. Meat, cheese, walnuts/pecans for snack, maybe jerky or other kinds of meat-based snacks would be better than bread and rice and sweets. I had an extra chardonnay, which was fine. The entertainment was great.
It is a wonderful airline. The cabin crews were friendly and the food as well as the service the were excellent.
One of the worst experience given the middle seat even asked for the change no one honored,boarded at the end and overall one of the worst experience
Economy seats felt more cramped than other flights we have taken.7 hr, painful sitting hours 6 and 7. Web site difficult to deal with. Originally put in for 1 special meal due to type 2. Meal was awful. Tried to change selection to standard for return flight, on app and website, unable to complete that action.
