We had to deboard using stairs. Why didnt you have the aero-bridge?
We was missed the flight They doesn’t lest us fly next flight without payment They charge me 606 hundred dollars What is very unacceptable,our first fight ticket was almost 2000 dollars, again paid 700 it’s hurt … airlines need to do something please
Airline did not have enough vegetarian meals for all guests, and crew were not adequately trained to handle this.
Boarding was a mess, no one managing the queues. I got my meal as the pilot announced starting commencing descent and basic drink not available. No air bridge so takes forever to deplane the A380 onto buses.
Nothing, all that I know is that I will never travel with Emirates again Qatar is were I belong. You guys should send someone over to experience what true acomadation is, Emirates has the worst food that I ever eat on any airline ,even jetblue has better food and snacks that curry Indian garbage you guys serve just make people sick.
Bad Cancel the flight Came back to work only 3 days after Horrible Won’t help with hotel while we stock Horrible Don’t fly with them
Okish. But for £550 , I’d have preferred a better experience
More leg room or a bed hahaha but in all was one of the best flys I been on
The staff were very friendly and helpful. The seats were very comfortable and spacious. The entertainment was amazing, and so was the food!
Emirates is good airlines. But there plane seats were very small and congested. Need to little good and big seats in economy class.
For the price of the ticket it's probably the best service in the world
Crammed like sardines into the middle of the middle 4 seat row for an 11 hour flight was a terrible experience. No attempt made to help passengers sleep by dimming lights or shutting window shades. Small mediocre meals. Not enough good movies/TV options. Hopefully we will never have to do this again.
better announcing at the gate prior to boarding and better organization of various gps
Flight was cancelled due to technical problems with the aircraft. It would be nice if SWISS would invest in new aircraft; that would for sure minimize the technical issues with (old) aircrafts.
Ghe issue was with the delay caused by the late boarding. We had to run to catch our next flight, barely made it and then our luggage didn t arrive with us. Really bad organizing.
This was an upgrade to business class and really enjoyed the experience. Much better than my earlier flight and thank you.
It was unclear that additional passport control was needed before boarding. The seats were cramped and uncomfortable even for small persons. The arm rests were unable to be lifted completely out of the way and the media controls cut-out made them uncomfortable to lean on. One audio channel was not working on one of our seats.
They rebooked our flight and then canceled our trip halfway through the journey without any explanation. Needed to pay by ourselves for alternative flight options without any help from Swiss.
Great food - movie selection was good. Plane was a few minutes late but got to destination on time.
Flight was diverted from Firenze to Pisa causing delay and inconvenience.
Boston to Doha was great but Doha to Dhaka was the worst experience.
There was frequent beverage ,meal and snack service. The crew was very hospitable and professional.
Overall experience was OK. Seats were truly uncomfortable for such a long flight. Food quality was mediocre at best. The staff was great though!
Fly Qatar Airways is always amazing. Their service and care for details is really very good.
As gold member there is no priority checkin. Meaning you either have to board with your zone or last with business class pax. As economy pax all the baggage bays are filled by the time you arrive
Flight was fine overall. What you would expect from economy seats. I did appreciate the amenities (eyemask, earplugs, small toothbrush and toothpaste, thin socks).
Operated by American Airlines. Very chaotic and the crew was bit rough responding any enquiries. Restricted leg space.. Qatar would have been better
The made us waiting and held our passports and boarding pass making us miss our flights
Not impressed. Only allowed one carry on on such a long flight.
There’s lots of problem I faced from Bom to Doha that experience was worst I never faced before like this
The staff are extremely rude maybe even racist, I’ve never been treated so poorly in my life. I will never fly with Lufthansa Mor Discovery Airlines again.
Ok flight. Water and small chocolate offered. Would be good if flynet included also video.
The agent, who took my mother to her gate, kept talking with one of her male coworkers and treating my mother like a sack of potatoes. She was ignoring my questions because she was too busy flirting with her male colleague. This was a very unprofessional behavior. We also had to wait for close to half an hour for an agent to arrive.
Not enough time between connecting flights. We had to run through the Frankfurt airport and nearly missed our flight to the US. Extremely tight seating in Economy. No room and I'm not a large person. Please prevent any seats from reclining so my kneecaps are not destroyed again. Entertainment system touch screen did not recognize inputs. Seemed to be a problem for many. Crew were very nice and the food was not bad.
The connection between my income flight and the outgoing flight was slightly late and they would not hold the next flight for 7 minutes. The next flight was 4 hours later and we were issued a stand by ticket. So we had to wait to find out if we would even be on that flight. After boarding that flight was delayed for 40 minutes because there wasn’t a ground crew to load the luggage. The airline is not living up to it reputation.
The seats were extremely uncomfortable. I spent €25 on internet and never gained access to it. A flight attendant told me she would file a complaint/report on my behalf but it put me in a very difficult situation.
I was expecting better from Lufthansa. I’ll think twice before I book Lufthansa again. This trip was the worst ever… in my 70 years of traveling.
Because of a thunder storm in JAX we spent more than an hour on the run way in the aircraft. The crew did not even offered water to passengers.
Definitely service quality is going down. With all those flights delays and several days luggage delays Lufthansa reputation of used to be a reliable air line is now compromised. The flight from JAX to Washington was almost 4 hours delayed: as a result I never checked-in at Warsaw Marriott Hotel and was not refunded. My Delsey hard shell luggage was destroyed (got a big crack on it!!!) upon several hours delayed arrival from Frankfurt. On my return trip my 2 luggages did not arrive with me to JAX and I only was able to get them 2 days later. The online agent with a heavy accent spoke broken English and was not able to provide me with information on missing luggages. Guys, you need to do better.
They separated me from my kids We were checked in to fly from Vienna to Frankfurt and Washington DC final destination but separated my wife and kids sent them to Barcelona instead then Washington DC They end up traveling for 26 hours Horrible experience Never Austrian Airlines/Lufthansa again!
Reasonably comfortable. Plenty of room. Crew were attentive and continually informing passengers of position. Although stuck in runway for 1 hour, weather issues, it felt like we were the crews first priority
Lost our luggage going to Spain. Missed our connecting flight returning to home
It would be great to have at least two choices for a food, instead of just plain pasta 😏
Cabin crew were not nice. The plane was an hour late arriving.
Flight was on time. Boarding process was tedious. Not much overhead cabin space. Seats very close (front to back). Uneventful trip just the same.
Great staff, very personable, attentive. We had a spare seat next to us so that helped
No gate was assigned until 5mins before boarding so left us running to find it. Then over 2 hours on runway. First due to weather, which was understood, but then over 1 hour for something that wasn't really a problem. Poor communication between ground control and flight crew. The flight crew was wonderful. British airways will be on list of airlines to travel again.
The flight from Porto was delayed by 3 hours. Arrived in the US late at night. Exhausted from all the waiting. And staff did not communicate well with customers.
The crew will not help you with the overhead bin even if you are business class. If they do, there's always the sentence " we are not supposed to lift anything".... To charge for seat assignment in business class is nothing short of money grabbing/ ripoff. The ground service in London is better than Vancouver, which was atrocious.
It was purchased as British Airways but for some reason was Iberia ???
