R8 920 Find cheap flights from Birmingham to Johannesburg

Business class on this plane was adequate, service, amenities, swag, and crew was amazing!

Priority boarding for Silver and Premium Economy was very disorganised, in fact, non-existent.

Not too happy with ground staff at Dubai airport. We had asked for wheel chair, and we were told to walk a long distance, poorly organised. And then at boarding to Mumbai flight wecwere treated rudely by the local Emirates staff forced to check in our cabin bags, we told them we were transiting.

Okish. But for £550 , I’d have preferred a better experience

I was not allowed to upgrade with miles whereas others were. That’s a pity

More leg room or a bed hahaha but in all was one of the best flys I been on

Fresh energetic and friendly crew, great food, brand new plane and non stop entertainment

Very good!! If at all, the business class chair/bed was bit small!! It’s because of older plane- as was told!

The food was pretty good and the crew were excellent. It would have been excellent all round but for screaming children. Six hours at least of a 10 hr flight. Mostly 1 child clearly on the spectrum and probably ADHD but I really felt for the parents and grandparents who were obviously struggling and doing the best they could under the circumstances. No reflection on the airline of course and we all need to be more tolerant with these challenges . Slept for 15 hrs when I got home.

The boarding experience was worst ever. Single aerobridge used for boarding and deboarding which led to lot of chaos. Food options were not great. First flight delayed by more than 3 hours which led to missing of the next flight we were stuck at Dubai airport by more than 6 hours

There was fog in Amsterdam so many flights were delayed because of the weather. Air France knew that the flight would be delayed by two hours but still boarded the plane on time. Instead of letting the passengers wait at the gate we were crammed into the plane. It was uncomfortable. No refreshments were given. I couldn’t charge my devices onboard.

I tried to upgrade to premium economy anis seat online during the checkin process. The payment didn’t work due to a technical glitch on KLM’s website. I wasn’t able to change my seat unless I called Amsterdam. Since I was in Canada and there’s a time difference this wasn’t practical. So when I arrived early to Ottawa airport my seat wasn’t available and I could only get a middle seat in premium economy which isn’t great. These middle seats are priced at the same rate as an aisle seat which makes no sense.

The food & entertainment really stood out in terms of quality. The nasi goreng & chicken satay were absolutely delicious. It’s great that KLM feature international cuisine.

Seats were comfortable crew members support was very good but AVML ordered or selected by us needs a lot of improvement.

Transavia flight, was booked as KLM but i couldnt select seat or access boarding pass with KLM at all. Crammed seating and very no frills experience all around. First and last time.

Flight left a few minutes late, but that's it. I wish the seats could be wider and recline more.

It’s chaotic at the bus stop outside of the airport because of the Uber meeting point. You need to be alert and look for the KLM bus which is not branded or labeled. Incorrect information was provided to go to gate 28, when in fact the bus was at gate 27. On the plus side the bus left early and arrived early to Ottawa.

Great flight because I upgraded to Premium Comfort. Made a huge difference in the experience.

The baggage service at Malpensa was the worst ever. We wanted for over an hour without any information, they broke my suitcase, and the services of the local luggage services company was below any usual services level of a KLM partner.

The flight was great, the only reason for middle scores on entertainment and food is that it was a short flight so not included (but snacks were served including alcoholic beverages free of charge). I would definitely recommend KLM.

I did not get my baggage at my final destination..poor coordination with connecting flights with partner airlines (Saudi airways). Also the food was very mediocre.

Not a good one this time. The absence of internet without any information/notification ahead was really the unacceptable part. Also this new A350-900 has a serious legroom challenge for economy seats. It’s more like a medium-haul flight legroom configuration.

Not great , just ok . I expected better food but it did not deliver . Flight staff was ok . The guy at the drop off bag counter was the only saving grace in this whole trip . He was pleasant, friendly and very helpful . You couldn’t ask for a better assistance from him .

There was 2 hours delay before boarding and 2 hours delay after boarding while waiting in the plane

Very good crew. Food service above average. Seats very small for a 12 hours flight.

Boarding was a disaster being moved by Air France by bus to the plane. The plane should have been at the right gate.

They lost my baggage and I still have not got it back. Disgrace

A disaster. Air France is a real joke. They overcharge us customers for absolutely nothing. Service was very poor, food was mediocre, entertainment non existent, etc. We paid thousands of dollars for our business class tickets and then we were told in Paris we could not access its lounge. Really Air France ? Congratulations on irritating your customers to the sky high level and ensuring we will do everything in our power to discourage others to travel with you.

They again did not offer any functioning WiFi in the transatlantic crossing.

The first half from DC to Paris was very good and the staff were very helpful and humble BUT flight from Paris to Mumbai was sad. 1) it was packed. 2) no space on head compartment 3) crews were unresponsive to the calls 4) one crew member literally banged the bottle of water after giving me glass of water. A little water splashed on me and she was unapologetic 5) with so many hours of flight, little leg space should be taken care else don’t fill your airline till brim which affects your crew and they remove anger on us. 6) huge line for washrooms. 7) 2nd half journey was pathetic

The food served was frozen salad and hummus. The hot meal was fine. Crew was doing bare minimum

Everything was good ,except the entertainment screen froses for hall way

Better than other airlines but still not at the top with other airlines that you pay the same price and services and customer service are much more well performed with care and attention to the customer. Still a long way to go. Some of the flight attendants are speaking English like they translate direct from Turkish. They need to improve the customer service for a global travel.

Turkish airlines always is an excellent airline, bottle water, comfort kits were provided. Decent food on board, friendly staffs.

After boarding cabin was too hot AC didn’t work

6 hour delay for connecting flight in Istanbul, no real information or support, spend night in lounge which was extremely noisy due to construction works.

Stale, bad and limited food, drink options. Entertainment system was broken, old and had barely any latest contents.

Boarding via busess, like low cost airline. In their domestic hub. Insane!

Crew was not proactive and were busy laughing and talking instead of attending the passenger’s needs. Meals were served in a hurried manner.

Flight was overbooked. Luckily there was room in Business so several people got free upgrade.

This flight was a dreamliner so I think the space was ok for the legs, but the option for food was again limited and the crew was same.

The seat was like there is no leg space....there were no proper option for food in the airline. It seemed like the airline was at brink of bankruptcy. The crew was helpful except for a few.

Boarding was efficient, had to check in cabin luggage. Seats were narrow, food was more in quantity, received cabin luggage on the luggage belt which was fine.

Needs better seat for business class. My seat was falling apart. Also no WiFi on that flight

Boarding catastrophic let alone have to claimb the plain rather than using jetway. 5.5 hr delay leaving had to do stop in Lgw for a new crew which further compounded the delay. Connecting flight would not wait and had to pend a night in a hotel. Curiously my seat would not go full flat.

Only 1 time food and drinks together was offered, for total 5 hours duration drinks and snacks was never offered. For some people food choice was not available, only veg was available. No entertainment option was there. Crew members were mostly back of the flight asking each other for KitKat and chips to share between them.

Etihad flight sector is a local . .give the same quality upto destination

Lovely crew - comfortable journey despite it being an older plane.

The business class experience is fantastic. The crew were polite but often unavailable even when I tried to call them! I even found myself bringing my used dishes and cutlery up to the crew because no one had come to collect it after over an hour.

Online was good boarding also but a child was crying all the way with no intervention from crew member.