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Car hire at Puerto Vallarta Ordaz Airport

Driver's age: 26-65

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Top tips for hiring a car at Puerto Vallarta Ordaz airport

  • While you might consider other forms of ground transportation to the city center, renting a Puerto Vallarta Ordaz Airport (PVR) car provides an easy, private, and comfortable means of getting around Puerto Vallarta. Taxis and buses come at significantly cheaper rates, but none gives you the liberty and smooth ride to various POIs like a rental car. Besides, a car rental at Puerto Vallarta Ordaz Airport lets you select your preferred car based on your travel needs.
  • Although Puerto Vallarta is a big coastal city with an extensive road network, driving in the city is relatively easy and safe. The traffic laws in Mexico require drivers to steer on the far right side of the road, with the left lane designated for passing/overtaking. Additionally, you must be on the right-hand-side lane to make a left turn, which can take some time to get used to.
  • Unless you plan to make long trips (more than 300 miles), you won’t need an international driving permit as the Mexican traffic laws recognize a U.S. driver’s license. To drive safely, you need to understand speed limits in the city. Unless indicated otherwise, the speed limit of major highways is 110 km/h (68 mph), which drops to 100 km/h (62 mph) when leaving or entering the city, 70 km/h (43 mph) in built-up areas, 80 km/h (50mph) on avenues, 60 km/h (37 mph) on streets, and 10 km/h in residential areas and parking lots. That said, you need to drive under different speed limits when approaching certain zones. For example, where the speed limit is set at 50 km/h (30 mph) on highways, you are not supposed to exceed 40 km/h (25 mph) when approaching school zones.
  • Wondering whether you should refuel your tank when returning the car? Your car rental will always offer you the option for a prepay refill, or you can choose not to refill it. The former allows you to cater to full-tank charges during pickup, which alleviates additional fuel costs and will enable you to drive around over an extended period. If you choose not to refill the tank to the same level you found it, your car rental at Puerto Vallarta Ordaz Airport will charge you for the used fuel.
  • Book your car hire at Puerto Vallarta Ordaz airport at least 9 weeks before your trip in order to get a below-average price

FAQs about hiring a car at Puerto Vallarta Ordaz airport

  • Where are car rental operators located at Puerto Vallarta Ordaz Airport?

    When you get to the Arrivals Terminal Hall, head to the car rental counters following the "Baggage Claim" signs. Once you’re there, you’ll see the vehicle rental counters next to the baggage carousels. The car rental facility lies at Carretera Vallarta-Tepic KM 75 and houses various counters by renowned rental companies. Other rental operators are located near the airport, and you’ll need to board your specific agency’s courtesy shuttles to access the off-airport rental operators.

  • Can I cover my Puerto Vallarta Ordaz Airport car rental liability using my credit card insurance?

    The issue of whether or not you can use your credit card insurance for your car rental at Puerto Vallarta Ordaz Airport varies from one operator to another. Generally, most types of U.S. credit card insurance are accepted in Mexico, but if your rental company insists on mandatory car insurance, their request supersedes your credit card policy. Many onsite rental companies sell renters their own auto insurance, which is typically pocket-friendly and can save you money, considering the premium rental charges at flight hubs.

  • What are the best places to park a rental car in Puerto Vallarta?

    Getting parking space in Puerto Vallarta can be challenging because there’s limited parking space with high demand, especially after the rush hour begins. Therefore, we recommend that you find a parking garage in the outskirts of the downtown area. Alternatively, you can leverage the parking lots at various shopping malls and commercial centers. For instance, large shopping malls have designated locations within the town with free parking spaces. To access other parking lots, head to Costco, off Av Fluvial Vallarta, or the Soriana parking lot situated close to the Marina Terminal.

  • Which car hire companies will pick you up at Puerto Vallarta Ordaz airport?

    Car hire companies that offer shuttle or pick-up services from Puerto Vallarta Ordaz airport to off-airport locations include Ace, Advantage, Alamo, Avis, Budget, Dollar, Economy Rent a Car, Enterprise Rent-A-Car, Europcar, and Firefly.

Puerto Vallarta Ordaz Airport car rental reviews and directory 
All ratings and reviews are collected from KAYAK users with a verified car hire booking. Learn how KAYAK collects reviews.

MEXRENTACAR

Best rated

Cleanliness

6.8

Comfort

6.9

Pick-up/Drop-off

6.1

Value for money

5.5

One location in Puerto Vallarta Ordaz Airport

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Locations in Puerto Vallarta Ordaz Airport

Aeropuerto Intl. Lic. Gustavo Díaz Ordáz

+52 334 170 8243

Opening times not available

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Reviews

2,0 Poor

Shea, Oct 2024

Full-size SUV

KAYAK
Kayak tells you the required insurance is included in the rental cost. I get there, and they insist their minimum requirement is more and force me to purchase additional liability coverage. It was total BS! IF you want to risk going with this place, buy the full coverage with the reservation, otherwise they strongarm you there and its even more expensive.

2,0 Poor

Austin, Oct 2024

Full-size SUV

KAYAK
Absolutely a terrible and deceitful company

2,0 Poor

Anonymous, Jun 2024

Supplier choice

KAYAK
Poor experience.. paid for the rental and when I arrived at the location of pick up, I was charged 3x the cost of the rental.. a couple of insurances that were mandatory. It was a poor experience.

10,0 Wonderful

Anonymous, Apr 2024

Intermediate

KAYAK
Great ! Thanks When I will get my deposit back??

2,0 Poor

Anonymous, Apr 2024

Economy

KAYAK
They didn’t have a car for us that we reserved, tried to up charge us from $33 to $600 for the week. Do not book this, avoid at all costs

8,0 Very Good

Anonymous, Mar 2023

Economy

KAYAK
Gas didn't come full. I brought it back with more gas in it, they didn't reimburse. Expect insurance to be added to the posted cost. Good experience otherwise.

1 out of 11

Sixt

9,3

Cleanliness

9.3

Comfort

9.0

Pick-up/Drop-off

8.6

Value for money

9.3

One location in Puerto Vallarta Ordaz Airport

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Locations in Puerto Vallarta Ordaz Airport

Blvd Fr. Medina Ascencio 7930

+52 322 209 0685

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
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Reviews

6,0 Okay

Rachel, Jul 2022

KAYAK
Nice representatives. Clean and cool office. No pick up service at the airport. We waited for an hour not knowing this. 🥵

10,0 Wonderful

Anonymous, Jan 2022

KAYAK
Simple, fast and available!

1 out of 1

Enterprise Rent-A-Car

Cleanliness

8.0

Comfort

7.3

Pick-up/Drop-off

8.0

Value for money

6.0

One location in Puerto Vallarta Ordaz Airport

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Locations in Puerto Vallarta Ordaz Airport

Carretera A Tepic Km 7 5

+52 322 221 1226

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
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Reviews

8,0 Very Good

Anonymous, Aug 2024

People carrier

KAYAK
Wish we could get an exact Insursnce coverage before we get there.

8,0 Very Good

Gerald, May 2021

KAYAK

Cons:

Insurance expenses

1 out of 1

Routes Car & Truck Rentals

Cleanliness

6.0

Comfort

6.2

Pick-up/Drop-off

6.5

Value for money

5.7

One location in Puerto Vallarta Ordaz Airport

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Locations in Puerto Vallarta Ordaz Airport

Blvrd Francisco Medina Ascencio 3987

Opening times not available

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Reviews

10,0 Wonderful

Anonymous, Apr 2021

KAYAK

Pros:

Location, friendly staff

Cons:

Not much, it was pretty good!

10,0 Wonderful

Vacation, Apr 2021

KAYAK

Pros:

Yes

2,0 Poor

Anonymous, Apr 2021

KAYAK

Pros:

I like nothing, it was the worst experience ever. I DO NOT RECOMMEND ROUTES CAR RENTAL AT ALL. I want my money back

Cons:

Everything

10,0 Wonderful

Manuel, Mar 2021

KAYAK

Pros:

The staff was very friendly

2,0 Poor

Anonymous, Dec 2021

KAYAK
This company is a time share front. Extraordinary "mandatory Insurance" cost. Felt like extortion. Then they offer the refund if you attend a time share presentation for Vidanta Resorts. Value of rebate seems to be the value of the insurance. SHAME on KAYAK for representing this company. You will be finding more detail coming soon on a facebook and trip advisor post naming all involved. MEXC car rental is absolutely dishonest and your stuck at the counter in a foreign country when you discover this.

10,0 Wonderful

MIchelle, Jun 2021

KAYAK

Pros:

Everything was good!

Cons:

We found that we didn’t need the car as much as we thought we would. Plenty of taxis and where we stayed everything was within walking distance.

1 out of 2

Avis

Cleanliness

6.0

Comfort

6.1

Pick-up/Drop-off

5.5

Value for money

5.6

One location in Puerto Vallarta Ordaz Airport

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Locations in Puerto Vallarta Ordaz Airport

Apo Intl Gustavo Diaz Ordaz

+52 322 221 0783

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
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2,0 Poor

Calos, Jul 2024

Premium SUV

KAYAK
My vehicle was crashed and was not made aware. I saw it before leaving the location. They promised to change it but never did and said no vehicles were available. They did not call me back I had to call them back on three occasions. They offered me no discounted price. They knew I needed that bigger vehicle and said they had no other to give me.

2,0 Poor

Anonymous, Feb 2024

Passenger van

KAYAK
The car battery died. Car was not very clean. Windshield washer was empty.

2,0 Poor

dario, Nov 2023

Premium

KAYAK
I was disappointed to find out that I had to pay more for insurance than the daily rate. Daily rate $30, insurance $70 per day ???

10,0 Wonderful

Jose, Jul 2023

Intermediate SUV

KAYAK
The gentleman checking me in was awesome! He helped me tremendously to finish up the process of renting our car. He turned what could have been a mishap on my part into a great experience renting a car. I would return.

4,0 Mediocre

James, Jul 2023

Intermediate

KAYAK
This was Avis at puerto Vallarta airport. Regular size car. The line was extremely slow and staff moved very slowly. Took an hour to get the car with only 1 person ahead of me. Price was ok but I declined insurance since my credit card and auto insurance policy cover the car. They insisted on putting a $4200 hold on my credit card in case there was any damage- even a scratch. Crazy. Won’t rent there again.

4,0 Mediocre

Rob, Jun 2023

Standard

KAYAK
Service was slow at pick up and drop off. Car was not clean.

1 out of 6

Firefly

Cleanliness

4.6

Comfort

4.6

Pick-up/Drop-off

4.6

Value for money

4.0

One location in Puerto Vallarta Ordaz Airport

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Locations in Puerto Vallarta Ordaz Airport

Paseo De Las Rosas 27

0180 0709 5010

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
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10,0 Wonderful

Eduardo, Oct 2022

KAYAK
At drop off in Nuevo Laredo, those two guys came back to receive car AFTER THE OFFICE WAS CLOSED. AWESOME !!!

2,0 Poor

Anonymous, Jan 2021

KAYAK

Pros:

Nothing

Cons:

Unfelt like it was a total rip off. Our rental was supposed to be 56.00 for the week but then the insurance would be 555.00 for one week! Ridiculous completely bogus! We walked out without our rental.

4,0 Mediocre

Isabela, Jan 2021

KAYAK

Pros:

This question doesn't apply.

Cons:

We didn't accept the offer. The initial price of the rental was $175 but at the pick up point tha=ey asked for $500. It was unacceptable...

1 out of 1

Alamo

Cleanliness

5.6

Comfort

5.4

Pick-up/Drop-off

5.6

Value for money

4.4

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Intl And National Arrivals

+52 322 221 3030

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00

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Reviews

2,0 Poor

Anonymous, May 2021

KAYAK

Cons:

Plane arrived late, there was no one at the Alamo counter in the airport despite still being within hours of operation. I was told they close at any time if they no longer have cars to rent, but then my reservation was not honored. Will never rent from Alamo again, poor customer service in puerto Vallarta.

10,0 Wonderful

Anonymous, May 2021

KAYAK

Pros:

Staff was friendly and efficient.

Cons:

I thought the car pickup was located at the airport but it was a short distance away.

2,0 Poor

Anonymous, Apr 2021

KAYAK

Pros:

Shuttle pickup and drop off quick except location way off airport and negotiating traffic very haed

Cons:

We reSERVED A Jetta or versa they gave us a VW that was smaller Had been wrecked sounded like front end was going to fall out and had a bald tire They didn’t care

2,0 Poor

Anonymous, Mar 2021

KAYAK

Pros:

Terrible staff. Location is NOT in airport, it’s miles away. Made us wait for 20 minutes for pick up. Once there they did not let me deny insurances although I am insured by Amex. The forced insurances were more expensive than the car rental itself. I tried talking to the manager but he was equal or worst than the employees. When we checked the car for damages I tried to do a video but the employee would not acknowledge the date, name or name of the company. Left my Amex cc open for a couple thousand dollars only to fin out one day later that “someone” tried to use my card for internet purchases upwards of $3,000 usd. TERRIBLE COMPANY

Cons:

Honesty. Service. Timing. Acknowledging and actually charging me what I reserved.

2,0 Poor

Anonymous, Jan 2021

KAYAK

Pros:

I didn’t rent. Was quoted approx $350 and when I went to pick it up they wanted over $700 for insurance. I just wanted to rent a car. Not buy one!

Cons:

Less fine print and more upfront honesty.

2,0 Poor

Harold, Dec 2020

KAYAK

Cons:

Cancelled since they insisted I pay for insurance at $20/day

Fox

Cleanliness

5.6

Comfort

5.6

Pick-up/Drop-off

4.0

Value for money

5.2

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Aeropuerto Internacional De Puerto Vallarta

0180 0225 4369

Opening times not available

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10,0 Wonderful

Anonymous, Mar 2024

Standard

KAYAK
Very good.

2,0 Poor

David, Feb 2024

Compact

KAYAK
The car was not in the best condition, engine light on and multiple areas with damage. No handles on the boot and filling cap release. Took almost an hour to get the car once I got to the rental shop. Was charged additional insurance even though I have worldwide cover and then an extortionate warranty of 1333 dollars which because I was using a debit card I had to pay an additional non refindable 66 dollars. 2 bars of fuel on the gauge. A rental that started at 57dollars ended up costing over 200. The hidden fees are a joke and I will not be in a hurry to rent a car from this company ever again

8,0 Very Good

Anonymous, Feb 2024

Compact

KAYAK
The car was good and check in was nice. But finding the place saw super confusing to find. Google was useless and traffic is horrible around the airport. It took me 45 minuets to find the place and also 45 minuets to find the return for the car. I did almost miss my flight.

2,0 Poor

Anonymous, Jan 2024

Mini

KAYAK
We went there from the airport and found out that they were adding $70. A day to our car rental. So we canceled and took Uber everywhere instead and it was so much cheaper!

4,0 Mediocre

Anonymous, Jul 2023

Standard

KAYAK
Staffs took forever to rent a car and they assign us one car and showed us another car. And overall I would ask management to train well there staffs

National

4,6

Cleanliness

8.6

Comfort

8.0

Pick-up/Drop-off

5.3

Value for money

4.6

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Carretera Tepic Km 7 5

+52 322 221 1226

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

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Reviews

2,0 Poor

Megan, May 2021

KAYAK

Pros:

Once we got the vehicle we wanted it served it’s purpose

Cons:

We were completely scammed from the minute that we walked into the Hertz office in Mexico. They took advantage of us and it was very sad. Even though our taxes and fees were including the rental price they forced additional taxes and fees which we knew was incorrect. They forced us to get insurance when we wanted to waive it and we had already confirmed that we had insurance with both our auto company and through our credit card before hand. We were also forced to pay for the full tank of gasoline when we have only usedLess than half. The entire experience was very unfortunate and wrong. They also wouldn’t give us the keys to our vehicle until we sat through a seminar on excursions and “” discounts because we got a car rental. We should not have been forced to do that.

2,0 Poor

Anonymous, Mar 2022

KAYAK
I picked this company because they had an airport location; thinking I would not have to shuttle offsite to get the car. That wasn’t the case; I had to take a shuttle to an offsite location. FYI. Also, the $322 weekly rental turned out to be $714 because of the required insurance. Over double the amount we anticipate spending.

Budget

4,4

Cleanliness

4.9

Comfort

5.2

Pick-up/Drop-off

4.7

Value for money

3.9

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Km 7.5 Carretera Tepic

+52 322 221 1210

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00

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Reviews

6,0 Okay

Maxime, Jun 2024

Economy

KAYAK
Prices were quoted in CAD and were asked in USD at a way worse rate than what I anticipated, and with no internet on the spot to verify and show my reservation I had no choice but to accept and go with whatever they were saying. The car was in rough shape and not particularly clean, with the radio inoperative and bits ands broken inside, and at drop off they charged me 190$ for a cleaning fee because there were some dog hair on the floor in the back. Overall when I should have paid 425$ Cad I ended un paying over 1100$ cad. I should have stuck with the competitor’s rental, this was way overpriced and will definitely not recommend to anyone.

4,0 Mediocre

Anonymous, Feb 2022

KAYAK
Vehicle was nice, pick up took a very long time. Price was very expensive.

1,9 Poor

Anonymous, Jul 2021

KAYAK
Complete rip off, do not use this rental company. They upcharged an 80% mandatory basic insurance to our original resevation and if we wanted any quality insurance for the vehicle the median mark up was 240% price incresase for the insurance alone. The door handles were held together with tape, the tire shoulders were bald and the windshield wipers fell apart after using them in the rainstorm we experieced. We were honestly lucky to have reached our destination. Budget's name took a serious hit from my consideration if their branches conduct business in this shady manner.

Economy Rent a Car

Cleanliness

3.9

Comfort

3.8

Pick-up/Drop-off

4.1

Value for money

3.5

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Av. Palma Ral 114, Colonia Parque las palmas

Opening times not available

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6,0 Okay

sitn, Mar 2024

Intermediate SUV

KAYAK
The price double once I got to pick up the vehicle. Given lame excuses for it, had to get a much smaller car to be able to afford it.

2,0 Poor

Anonymous, May 2021

KAYAK

Cons:

The rental car company seems to fleece customers by adding optional insurance as mandatory and then taking and holding a huge deposit of thousands of dollars inspite of it with very vague terms . They will not rent at all unless you agree for all the optional things and the deposit as mandatory. You company has to be clear with it with the clients/ customers about this

2,0 Poor

Anonymous, Apr 2021

KAYAK

Pros:

This car rental company is a scam. Their website is a bait and switch. We walked out of their offices and rented from a different company. Just waiting to check my CC for the damages. DO NOT USE THIS COMPANY!

Cons:

They could have been straight forward from the web site through the pick up.

2,0 Poor

Ty, Mar 2021

KAYAK

Pros:

Nothing. Staff lied and was dishonest as well as punks when I checked out. They lied to me when I extended our stay and the price was nearly double when dropping off the car. Terrible and sleazy. Not a good representation of Kayak, Hertz or Mexico. Stealing is a crime but I had a flight to catch and they use it against you. Losers. I will be reporting this all to my credit card company but the criminals at Hertz show you fine print stating you agreed. People who take advantage of others should be fired.

Cons:

Do not steal and take advantage of travelers that are visiting to experience the beauty of your country. They lied to me when I extended our stay and the price was nearly double when dropping off the car. Terrible and sleazy. Not a good representation of Kayak, Hertz or Mexico. Stealing is a crime but I had a flight to catch and they use it against you. Losers. I will be reporting this all to my credit card company but the criminals at Hertz show you fine print stating you agreed. People who take advantage of others should be fired.

2,0 Poor

Anonymous, Feb 2023

Intermediate

KAYAK
The car was old and junky. We were charged $1,000 for 27 days then hit for $800 in insurance costs. We got a flat tire and we were charged $100 for the tire repair. We called for roadside assistance and that does not exist. The car key stopped working after one day so we had to change cars. I was told that I got it wet on return and was charged for that. Would recommend not renting from this company. They charge full price and their cars are old and junky. The passenger window did not work. The passenger seat was stuck in one position. It just goes on and they would not give us another car.

2,0 Poor

Juan, Jan 2023

KAYAK
DO NOT RENT FROM ECONOMY RENTAL DURING HI SEASON IN PUERTO VALLARTA IF U ARE MORE THAN 1 HOURE LATE THEY RENT AWAY THE VEHICLE RESERVED FOR YOU LEAVING A FAMILY STRANDED....... WITH NO REPLACEMET APOLOGY OR HUMAN EMPATHY JUST ACTINHG LIKE IMOTIONLESS ROBOTS.

Hertz

Cleanliness

3.5

Comfort

3.5

Pick-up/Drop-off

3.5

Value for money

3.5

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Fco Medina Ascencio #3987

+52 999 911 8040

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

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Reviews

2,0 Poor

Matt, Jan 2022

KAYAK
By far the worst rental car experience of my life. We were charged much more the the rate advertised on Hotwire and the “insurance” charge made my total 3x more than what I found online. $360 USD for a 2 day rental, MORE than I paid for an entire week rental with a different agency in the area the week before. On top of that, the agents tried to charge us an extra $1000 pesos to clean out a little dog hair that was in the car for “extra work” they would need to do. The manager tried to negotiate with us when we argued, and lowered it to $500 pesos, as if it was some kind of deal that we had to negotiate. There was nothing about dog hair in the contract, and when we pointed that out, the agent pointed to a different section about smoking in the car, claiming that it also applied to dog hair. Anyway, we didn’t want to pay this absurd fee so We took the car and cleaned it with OUR HANDS and it took 10 minutes. We read terrible reviews online but decided to risk it since it was only a 2 day rental. It was way overpriced, a horrible experience, and honestly the whole company seems like a giant scam. Knowing the reviews, we were cautious on everything: we brought the far back a day early, full tank of gas, got the 100% insurance coverage, and they still tried to rip off a client like us. Hertz should be ashamed to be associated with this company, and they should also be investigated for fraud, based on our experience and others I’ve read. I will never be renting from Hertz again and I will be sharing this review with everyone I know.

2,0 Poor

cori, Jan 2020

KAYAK

Cons:

They didn’t have any cars available when I arrived. I had to go to another car rental place to get a car.

2,0 Poor

Anonymous, May 2023

Standard SUV

KAYAK
Terrible experience. They did not have the car we had booked for our reservation. I had originally booked a standard SUV for 300 American dollars. They only had a Jeep and a compact car, we definitely would had not fit our 4 ppl and all our luggage in the compact car. Asked for the price of the Jeep and they were trying to charge us 1700 American dollars. I know it’s never the price they actually quote you for but come on now, that’s more that 5 times what we were quoted for the SUV. What a joke! Did not give them our business and definitely never will when we go back.

Ace

Cleanliness

3.6

Comfort

3.7

Pick-up/Drop-off

3.2

Value for money

3.5

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Carretera a Tepic Km 7.5

+52 33 4170 8243

Monday06:00 - 23:30
Tuesday06:00 - 23:30
Wednesday06:00 - 23:30
Thursday06:00 - 23:30
Friday06:00 - 23:30
Saturday06:00 - 23:30
Sunday06:00 - 23:30

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Reviews

4,0 Mediocre

Rich, Feb 2021

KAYAK

Pros:

The car was comfortable

Cons:

The rental was $15 and when I arrived they charged me $65 for insurance. That was a surprise and not explained to me.

2,0 Poor

Anonymous, Feb 2021

KAYAK

Cons:

The car dealer try to rip me off and wanted $800 US as a deposit until we returned the car! I told you he was out of his mind.

6,4 Okay

Anonymous, Dec 2019

KAYAK

Cons:

They ‘find’ tiny imperfections on the car at time of return, things that would be considered regular wear and tear in the US

2,0 Poor

Anonymous, Dec 2019

KAYAK

Pros:

Nothing. Impossible to deal with

Cons:

Everything. Do not rent from ACE

2,0 Poor

Anonymous, Mar 2022

KAYAK
Do not rent with them : the place doesn’t exist in Vallarta

2,0 Poor

Margaret, Mar 2022

KAYAK
e sure to read the fine print. I was quoted 149.00 for 7 days total. Yes it sounds to good to be true and it was. I even have the email that I have read over and over. When I arrived in Puerto Vallerta the price was closer to 500.00. I should have known better,. Their customer servoice was not the best. I walked next door to AVIS and rented a car for 450.00 for 7 days on the spot. I would not recommend ACE ever.....,

Europcar

Cleanliness

4.2

Comfort

4.2

Pick-up/Drop-off

4.1

Value for money

3.1

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Carretera Vallarta-tepic Km 7.5

+52 322 209 0921

Opening times not available

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Reviews

6,0 Okay

Anonymous, Nov 2023

Standard

KAYAK
New car great - would not clean the new stickers off the windshield! Medioyservice - would not use again

2,0 Poor

Monica, Mar 2021

KAYAK

Cons:

I reserved the car, place my credit card info. And once I got their I got told yeah here's your reservation and we have your car. But a few minutes later they told me I didn't book it correctly and that they didn't have a car for me. It was extremely frustrating because then I had to try and find a new car rental that same day. Very poor service.

8,8 Very Good

Robert, Mar 2020

KAYAK

Pros:

Staff was very friendly and helpful.

2,0 Poor

Anonymous, Mar 2020

KAYAK

Pros:

They lied about prices and terrible customer service. Lies about prices and then traps you forcing to say okay or else you'll be stuck away from the airport and away from your hotel.

Cons:

Everything could have been better

2,0 Poor

Anonymous, Aug 2023

Compact

KAYAK
Clarity on what to expect for price is needed. Reserving the car didn’t indicate that there would be hundreds of dollars in additional costs

2,0 Poor

Anonymous, Jul 2023

Compact

KAYAK
Terrible! I booked a car online and when I went to pick it up, they charged me another $400. I will never use. rentalcars.com or kayak or your car again total scam.

Thrifty

Cleanliness

3.4

Comfort

3.7

Pick-up/Drop-off

3.1

Value for money

3.1

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Carr Tepic Km 7.5

+52 800 021 2277

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

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Reviews

2,0 Poor

Anonymous, Apr 2024

Standard SUV

KAYAK
We arrived at the airport and they didn’t have any cars. Said because we booked through a third party it wasn’t guaranteed.

2,0 Poor

ryan, Jan 2024

Full-size

KAYAK
No car available even though I had a reservation for 2 months.

2,0 Poor

Anonymous, May 2021

KAYAK

Pros:

They did not have a car for me. I had to walk to another place to find a car. Terrible to book a car and not have one for them.

Cons:

If they would have reserved my car.

2,0 Poor

Anonymous, Jan 2021

KAYAK

Pros:

Nothing

Cons:

They didn't even have a car. The reservation was bogus.

2,0 Poor

Anonymous, Jan 2022

KAYAK
When I got to Puerto Vallarta they didn't have my car. The girld in the airport booth. Didn't try to help me she didn't care. I got stuck in puerto vallarta for one day . I had to pay a hotel for the night. I end un talking the bus to my destination. Very bad service from the girl at the booth. I will never used Kayak or thrifty.

2,0 Poor

harvey, Jun 2021

KAYAK

Cons:

The pickup and drop off process is much too slow. I waited in line for 45 minutes to pickup my car. At drop off, I was the only customer there and it still took 20 minutes to check me out. The insurance is ridiculously expensive and I did not have an option to waive it.

Dollar

Cleanliness

5.3

Comfort

5.3

Pick-up/Drop-off

2.6

Value for money

2.0

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Carr Tepic Km 7.5

+52 800 365 1111

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

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Reviews

2,0 Poor

Anonymous, Jan 2024

People carrier

KAYAK
This was a Hertz/Dollar combo place so keep that in mind but that is how it goes at the PVR airport. I was coerced very strongly to buy additional insurance even though I already had adequate coverage for what is required. The rental price shown at the counter was higher than booking by $30 or so and attempts to demonstrate were summarily ignored.

4,0 Mediocre

Anonymous, Jan 2024

Compact SUV

KAYAK
Car was fine. I asked for third party liability only and only noticed later that they had added another insurance for $280 pesos a day for theft which I did not request.

2,0 Poor

Anonymous, Jan 2021

KAYAK

Cons:

Despite the fact that I had made a reservation for a vehicle, when I arrived to pick up the vehicle I was informed that they did not have any cars available for me and they could not estimate when a car would be available nor could they help me to locate another vehicle to rent. I will never rent from Dollar again.

Payless

Cleanliness

3.4

Comfort

3.4

Pick-up/Drop-off

2.4

Value for money

2.9

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Calle Av. Francisco Medina Asc

+52 322 221 0263

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00

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Reviews

2,0 Poor

Santiago, Dec 2023

Standard SUV

KAYAK
The car was OK but it was not a Tiguan and it was a bit older than expected I waited for 40 minutes just for them to find my reservation.

2,0 Poor

Tom, Feb 2023

Luxury SUV

KAYAK
They didn’t have a car when I got there! No replacements either. I needed a car for 6 people and their only response was rent two. I didn’t have another driver.

1,9 Poor

Anonymous, Aug 2021

KAYAK
The rental company did not honor my reservation using this website.

America Car Rental

Cleanliness

4.0

Comfort

4.0

Pick-up/Drop-off

2.0

Value for money

2.0

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Av. Palma Real 114, Colonia Parque las Palmas

+52 322 688 8046

Opening times not available

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2,0 Poor

Anonymous, Jul 2024

Compact SUV

KAYAK
They tried to add 700$ to my original bill of 125$ for insurance and refused to let me take the car with my own insurance as stated and refused to issue a refund when I didn’t end up getting the car because of the HUGE jump in price.

2,0 Poor

B-C, Mar 2024

Economy

KAYAK
They asked for 300 usd extra on top of the price i payed online. They wouldn’t let me leave the car lot with the car without paying. The ad said there might be extra cost if drop off was a different location. But this extra cost was for nothing. I contacted priceline to get help but they said all they could do was cancel the rental which would have left me and my family stranded without a car. I am asking you to pay the difference as you are responsible for not showing the true price on your system.

keddy by Europcar

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Carretera Vallarta-Tepic Km 7.5- Col.Villa Flores

Opening times not available

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Reviews

2,0 Poor

Anonymous, Jul 2022

KAYAK
I didn't even end up renting the car. When I got to the location, they told me I needed mandatory insurance, even if my credit card offered it as a benefit. They gave me 3 "plans" that offered less coverage based on price: $130/day, $100/day, and $60/day. I rented this car for ~$20 day, and now they want to charge me AT LEAST $60/day for insurance? My sister and I walked out of the location and we walked into a Hertz to rent from them. I will NEVER rent a car from KAYAK or Rentalcars.com again!!!!!!!!!!!!!!!!! Serious credibility issues for both of your firms.

U-Save

10,0

Wonderful

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Francisco Medina Ascencio No. 4000

Opening times not available

Filters

No reviews available

Mas By Mex

2,0

Poor

2 locations in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Aeropuerto Intl. Lic. Gustavo Diaz Ordaz

+52 33 4170 8243

Opening times not available

Blvd.Medina Ascencio # 7968

+52 33 4170 8243

Opening times not available

Filters

No reviews available

Advantage

2,0

Poor

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Puerto Vallarta Int`l Airport - Europcar Carretera Vallarta Tepic KM 7.5

+52 787 710 2777

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Filters

No reviews available

FlexWays

4,4

Mediocre

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Carretera a Tepic Km 7. 5, Área Militar de Vallarta

+54 9 11 5259 9877

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

No reviews available

CarWiz

3,5

Poor

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Km 7.5 Carr A Tepic 7.5, Puerto Vallarta

+52 322 221 1112

Opening times not available

Filters

No reviews available

City Car Rental

No score available yet

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Av. Francisco Medina Ascencio 8060

+52 322 308 0085

Opening times not available

Filters

No reviews available

Deal Mobility Rent a Car

No score available yet

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Carretera Vallarta-Tepic Km 7.5 Col. Villa Flores

+52 322 209 0921

Opening times not available

Filters

No reviews available

Final Rentals

No score available yet

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Licenciado Gustavo Díaz Ordaz International Airport, aeropuerto Int De, Puerto Vallarta - Tepic Km 7.5, Colonia V Las Flores

+52 322 688 8046

Opening times not available

Filters

No reviews available

Fox Autorent

No score available yet

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Puerto Vallarta Airport Ordaz PVR

Opening times not available

Filters

No reviews available

MAS

No score available yet

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Aeropuerto Internacional Lic Gustavo Diaz Ordaz, Francisco Medina Ascencio 7985 A

Opening times not available

Filters

No reviews available

Rhodium

No score available yet

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Licenciado Gustavo Díaz Ordaz International Airport

Opening times not available

Filters

No reviews available

Shouqi

No score available yet

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Carretera Vallarta-tepic Km 7.5

+86 10 6064 1387

Opening times not available

Filters

No reviews available

Sunnycars

No score available yet

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Gustavo Diaz Ordaz Inernational Airport

Opening times not available

Filters

No reviews available

188 travellers who hired a car in Puerto Vallarta Ordaz Airport gave the car agency they used an average rating of 4.2

Car rental locations at Puerto Vallarta Ordaz Airport

Good to know

Most popular car type

Intermediate

Everything you need to know for your car hire at Puerto Vallarta Ordaz Airport

Car rental at airports serving Puerto Vallarta