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When you get to the Arrivals Terminal Hall, head to the car rental counters following the "Baggage Claim" signs. Once you’re there, you’ll see the vehicle rental counters next to the baggage carousels. The car rental facility lies at Carretera Vallarta-Tepic KM 75 and houses various counters by renowned rental companies. Other rental operators are located near the airport, and you’ll need to board your specific agency’s courtesy shuttles to access the off-airport rental operators.
The issue of whether or not you can use your credit card insurance for your car rental at Puerto Vallarta Ordaz Airport varies from one operator to another. Generally, most types of U.S. credit card insurance are accepted in Mexico, but if your rental company insists on mandatory car insurance, their request supersedes your credit card policy. Many onsite rental companies sell renters their own auto insurance, which is typically pocket-friendly and can save you money, considering the premium rental charges at flight hubs.
Getting parking space in Puerto Vallarta can be challenging because there’s limited parking space with high demand, especially after the rush hour begins. Therefore, we recommend that you find a parking garage in the outskirts of the downtown area. Alternatively, you can leverage the parking lots at various shopping malls and commercial centers. For instance, large shopping malls have designated locations within the town with free parking spaces. To access other parking lots, head to Costco, off Av Fluvial Vallarta, or the Soriana parking lot situated close to the Marina Terminal.
Car hire companies that offer shuttle or pick-up services from Puerto Vallarta Ordaz airport to off-airport locations include Ace, Advantage, Alamo, Avis, Budget, Dollar, Economy Rent a Car, Enterprise Rent-A-Car, Europcar, and Firefly.
One location in Puerto Vallarta Ordaz Airport
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Reviews
2,0 Poor
Shea, Oct 2024
Full-size SUV
2,0 Poor
Austin, Oct 2024
Full-size SUV
2,0 Poor
Anonymous, Jun 2024
Supplier choice
10,0 Wonderful
Anonymous, Apr 2024
Intermediate
2,0 Poor
Anonymous, Apr 2024
Economy
8,0 Very Good
Anonymous, Mar 2023
Economy
One location in Puerto Vallarta Ordaz Airport
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Reviews
6,0 Okay
Rachel, Jul 2022
10,0 Wonderful
Anonymous, Jan 2022
One location in Puerto Vallarta Ordaz Airport
One location in Puerto Vallarta Ordaz Airport
Filters
Reviews
10,0 Wonderful
Anonymous, Apr 2021
Pros:
Location, friendly staffCons:
Not much, it was pretty good!10,0 Wonderful
Vacation, Apr 2021
Pros:
Yes2,0 Poor
Anonymous, Apr 2021
Pros:
I like nothing, it was the worst experience ever. I DO NOT RECOMMEND ROUTES CAR RENTAL AT ALL. I want my money backCons:
Everything10,0 Wonderful
Manuel, Mar 2021
Pros:
The staff was very friendly2,0 Poor
Anonymous, Dec 2021
10,0 Wonderful
MIchelle, Jun 2021
Pros:
Everything was good!Cons:
We found that we didn’t need the car as much as we thought we would. Plenty of taxis and where we stayed everything was within walking distance.One location in Puerto Vallarta Ordaz Airport
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Reviews
2,0 Poor
Calos, Jul 2024
Premium SUV
2,0 Poor
Anonymous, Feb 2024
Passenger van
2,0 Poor
dario, Nov 2023
Premium
10,0 Wonderful
Jose, Jul 2023
Intermediate SUV
4,0 Mediocre
James, Jul 2023
Intermediate
4,0 Mediocre
Rob, Jun 2023
Standard
One location in Puerto Vallarta Ordaz Airport
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Reviews
10,0 Wonderful
Eduardo, Oct 2022
2,0 Poor
Anonymous, Jan 2021
Pros:
NothingCons:
Unfelt like it was a total rip off. Our rental was supposed to be 56.00 for the week but then the insurance would be 555.00 for one week! Ridiculous completely bogus! We walked out without our rental.4,0 Mediocre
Isabela, Jan 2021
Pros:
This question doesn't apply.Cons:
We didn't accept the offer. The initial price of the rental was $175 but at the pick up point tha=ey asked for $500. It was unacceptable...One location in Puerto Vallarta Ordaz Airport
Locations in Puerto Vallarta Ordaz Airport
Intl And National Arrivals
+52 322 221 3030
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Reviews
2,0 Poor
Anonymous, May 2021
Cons:
Plane arrived late, there was no one at the Alamo counter in the airport despite still being within hours of operation. I was told they close at any time if they no longer have cars to rent, but then my reservation was not honored. Will never rent from Alamo again, poor customer service in puerto Vallarta.10,0 Wonderful
Anonymous, May 2021
Pros:
Staff was friendly and efficient.Cons:
I thought the car pickup was located at the airport but it was a short distance away.2,0 Poor
Anonymous, Apr 2021
Pros:
Shuttle pickup and drop off quick except location way off airport and negotiating traffic very haedCons:
We reSERVED A Jetta or versa they gave us a VW that was smaller Had been wrecked sounded like front end was going to fall out and had a bald tire They didn’t care2,0 Poor
Anonymous, Mar 2021
Pros:
Terrible staff. Location is NOT in airport, it’s miles away. Made us wait for 20 minutes for pick up. Once there they did not let me deny insurances although I am insured by Amex. The forced insurances were more expensive than the car rental itself. I tried talking to the manager but he was equal or worst than the employees. When we checked the car for damages I tried to do a video but the employee would not acknowledge the date, name or name of the company. Left my Amex cc open for a couple thousand dollars only to fin out one day later that “someone” tried to use my card for internet purchases upwards of $3,000 usd. TERRIBLE COMPANYCons:
Honesty. Service. Timing. Acknowledging and actually charging me what I reserved.2,0 Poor
Anonymous, Jan 2021
Pros:
I didn’t rent. Was quoted approx $350 and when I went to pick it up they wanted over $700 for insurance. I just wanted to rent a car. Not buy one!Cons:
Less fine print and more upfront honesty.2,0 Poor
Harold, Dec 2020
Cons:
Cancelled since they insisted I pay for insurance at $20/dayOne location in Puerto Vallarta Ordaz Airport
Locations in Puerto Vallarta Ordaz Airport
Aeropuerto Internacional De Puerto Vallarta
0180 0225 4369
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Reviews
10,0 Wonderful
Anonymous, Mar 2024
Standard
2,0 Poor
David, Feb 2024
Compact
8,0 Very Good
Anonymous, Feb 2024
Compact
2,0 Poor
Anonymous, Jan 2024
Mini
4,0 Mediocre
Anonymous, Jul 2023
Standard
One location in Puerto Vallarta Ordaz Airport
Locations in Puerto Vallarta Ordaz Airport
Carretera Tepic Km 7 5
+52 322 221 1226
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Reviews
2,0 Poor
Megan, May 2021
Pros:
Once we got the vehicle we wanted it served it’s purposeCons:
We were completely scammed from the minute that we walked into the Hertz office in Mexico. They took advantage of us and it was very sad. Even though our taxes and fees were including the rental price they forced additional taxes and fees which we knew was incorrect. They forced us to get insurance when we wanted to waive it and we had already confirmed that we had insurance with both our auto company and through our credit card before hand. We were also forced to pay for the full tank of gasoline when we have only usedLess than half. The entire experience was very unfortunate and wrong. They also wouldn’t give us the keys to our vehicle until we sat through a seminar on excursions and “” discounts because we got a car rental. We should not have been forced to do that.2,0 Poor
Anonymous, Mar 2022
One location in Puerto Vallarta Ordaz Airport
Locations in Puerto Vallarta Ordaz Airport
Km 7.5 Carretera Tepic
+52 322 221 1210
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Reviews
6,0 Okay
Maxime, Jun 2024
Economy
4,0 Mediocre
Anonymous, Feb 2022
1,9 Poor
Anonymous, Jul 2021
One location in Puerto Vallarta Ordaz Airport
Locations in Puerto Vallarta Ordaz Airport
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Reviews
6,0 Okay
sitn, Mar 2024
Intermediate SUV
2,0 Poor
Anonymous, May 2021
Cons:
The rental car company seems to fleece customers by adding optional insurance as mandatory and then taking and holding a huge deposit of thousands of dollars inspite of it with very vague terms . They will not rent at all unless you agree for all the optional things and the deposit as mandatory. You company has to be clear with it with the clients/ customers about this2,0 Poor
Anonymous, Apr 2021
Pros:
This car rental company is a scam. Their website is a bait and switch. We walked out of their offices and rented from a different company. Just waiting to check my CC for the damages. DO NOT USE THIS COMPANY!Cons:
They could have been straight forward from the web site through the pick up.2,0 Poor
Ty, Mar 2021
Pros:
Nothing. Staff lied and was dishonest as well as punks when I checked out. They lied to me when I extended our stay and the price was nearly double when dropping off the car. Terrible and sleazy. Not a good representation of Kayak, Hertz or Mexico. Stealing is a crime but I had a flight to catch and they use it against you. Losers. I will be reporting this all to my credit card company but the criminals at Hertz show you fine print stating you agreed. People who take advantage of others should be fired.Cons:
Do not steal and take advantage of travelers that are visiting to experience the beauty of your country. They lied to me when I extended our stay and the price was nearly double when dropping off the car. Terrible and sleazy. Not a good representation of Kayak, Hertz or Mexico. Stealing is a crime but I had a flight to catch and they use it against you. Losers. I will be reporting this all to my credit card company but the criminals at Hertz show you fine print stating you agreed. People who take advantage of others should be fired.2,0 Poor
Anonymous, Feb 2023
Intermediate
2,0 Poor
Juan, Jan 2023
One location in Puerto Vallarta Ordaz Airport
Locations in Puerto Vallarta Ordaz Airport
Fco Medina Ascencio #3987
+52 999 911 8040
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Reviews
2,0 Poor
Matt, Jan 2022
2,0 Poor
cori, Jan 2020
Cons:
They didn’t have any cars available when I arrived. I had to go to another car rental place to get a car.2,0 Poor
Anonymous, May 2023
Standard SUV
One location in Puerto Vallarta Ordaz Airport
Locations in Puerto Vallarta Ordaz Airport
Carretera a Tepic Km 7.5
+52 33 4170 8243
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Reviews
4,0 Mediocre
Rich, Feb 2021
Pros:
The car was comfortableCons:
The rental was $15 and when I arrived they charged me $65 for insurance. That was a surprise and not explained to me.2,0 Poor
Anonymous, Feb 2021
Cons:
The car dealer try to rip me off and wanted $800 US as a deposit until we returned the car! I told you he was out of his mind.6,4 Okay
Anonymous, Dec 2019
Cons:
They ‘find’ tiny imperfections on the car at time of return, things that would be considered regular wear and tear in the US2,0 Poor
Anonymous, Dec 2019
Pros:
Nothing. Impossible to deal withCons:
Everything. Do not rent from ACE2,0 Poor
Anonymous, Mar 2022
2,0 Poor
Margaret, Mar 2022
One location in Puerto Vallarta Ordaz Airport
Locations in Puerto Vallarta Ordaz Airport
Carretera Vallarta-tepic Km 7.5
+52 322 209 0921
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Reviews
6,0 Okay
Anonymous, Nov 2023
Standard
2,0 Poor
Monica, Mar 2021
Cons:
I reserved the car, place my credit card info. And once I got their I got told yeah here's your reservation and we have your car. But a few minutes later they told me I didn't book it correctly and that they didn't have a car for me. It was extremely frustrating because then I had to try and find a new car rental that same day. Very poor service.8,8 Very Good
Robert, Mar 2020
Pros:
Staff was very friendly and helpful.2,0 Poor
Anonymous, Mar 2020
Pros:
They lied about prices and terrible customer service. Lies about prices and then traps you forcing to say okay or else you'll be stuck away from the airport and away from your hotel.Cons:
Everything could have been better2,0 Poor
Anonymous, Aug 2023
Compact
2,0 Poor
Anonymous, Jul 2023
Compact
One location in Puerto Vallarta Ordaz Airport
Locations in Puerto Vallarta Ordaz Airport
Carr Tepic Km 7.5
+52 800 021 2277
Filters
Reviews
2,0 Poor
Anonymous, Apr 2024
Standard SUV
2,0 Poor
ryan, Jan 2024
Full-size
2,0 Poor
Anonymous, May 2021
Pros:
They did not have a car for me. I had to walk to another place to find a car. Terrible to book a car and not have one for them.Cons:
If they would have reserved my car.2,0 Poor
Anonymous, Jan 2021
Pros:
NothingCons:
They didn't even have a car. The reservation was bogus.2,0 Poor
Anonymous, Jan 2022
2,0 Poor
harvey, Jun 2021
Cons:
The pickup and drop off process is much too slow. I waited in line for 45 minutes to pickup my car. At drop off, I was the only customer there and it still took 20 minutes to check me out. The insurance is ridiculously expensive and I did not have an option to waive it.One location in Puerto Vallarta Ordaz Airport
Locations in Puerto Vallarta Ordaz Airport
Carr Tepic Km 7.5
+52 800 365 1111
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Reviews
2,0 Poor
Anonymous, Jan 2024
People carrier
4,0 Mediocre
Anonymous, Jan 2024
Compact SUV
2,0 Poor
Anonymous, Jan 2021
Cons:
Despite the fact that I had made a reservation for a vehicle, when I arrived to pick up the vehicle I was informed that they did not have any cars available for me and they could not estimate when a car would be available nor could they help me to locate another vehicle to rent. I will never rent from Dollar again.One location in Puerto Vallarta Ordaz Airport
Locations in Puerto Vallarta Ordaz Airport
Calle Av. Francisco Medina Asc
+52 322 221 0263
Filters
Reviews
2,0 Poor
Santiago, Dec 2023
Standard SUV
2,0 Poor
Tom, Feb 2023
Luxury SUV
1,9 Poor
Anonymous, Aug 2021
One location in Puerto Vallarta Ordaz Airport
Locations in Puerto Vallarta Ordaz Airport
Av. Palma Real 114, Colonia Parque las Palmas
+52 322 688 8046
Filters
Reviews
2,0 Poor
Anonymous, Jul 2024
Compact SUV
2,0 Poor
B-C, Mar 2024
Economy
One location in Puerto Vallarta Ordaz Airport
Locations in Puerto Vallarta Ordaz Airport
Filters
Reviews
2,0 Poor
Anonymous, Jul 2022
One location in Puerto Vallarta Ordaz Airport
Locations in Puerto Vallarta Ordaz Airport
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No reviews available
2 locations in Puerto Vallarta Ordaz Airport
Locations in Puerto Vallarta Ordaz Airport
Aeropuerto Intl. Lic. Gustavo Diaz Ordaz
+52 33 4170 8243
Blvd.Medina Ascencio # 7968
+52 33 4170 8243
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One location in Puerto Vallarta Ordaz Airport
Locations in Puerto Vallarta Ordaz Airport
Puerto Vallarta Int`l Airport - Europcar Carretera Vallarta Tepic KM 7.5
+52 787 710 2777
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No reviews available
One location in Puerto Vallarta Ordaz Airport
Locations in Puerto Vallarta Ordaz Airport
Carretera a Tepic Km 7. 5, Área Militar de Vallarta
+54 9 11 5259 9877
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No reviews available
One location in Puerto Vallarta Ordaz Airport
Locations in Puerto Vallarta Ordaz Airport
Km 7.5 Carr A Tepic 7.5, Puerto Vallarta
+52 322 221 1112
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No reviews available
One location in Puerto Vallarta Ordaz Airport
Locations in Puerto Vallarta Ordaz Airport
Av. Francisco Medina Ascencio 8060
+52 322 308 0085
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No reviews available
One location in Puerto Vallarta Ordaz Airport
Locations in Puerto Vallarta Ordaz Airport
Carretera Vallarta-Tepic Km 7.5 Col. Villa Flores
+52 322 209 0921
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One location in Puerto Vallarta Ordaz Airport
Locations in Puerto Vallarta Ordaz Airport
Licenciado Gustavo Díaz Ordaz International Airport, aeropuerto Int De, Puerto Vallarta - Tepic Km 7.5, Colonia V Las Flores
+52 322 688 8046
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One location in Puerto Vallarta Ordaz Airport
Locations in Puerto Vallarta Ordaz Airport
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One location in Puerto Vallarta Ordaz Airport
Locations in Puerto Vallarta Ordaz Airport
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No reviews available
One location in Puerto Vallarta Ordaz Airport
Locations in Puerto Vallarta Ordaz Airport
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No reviews available
One location in Puerto Vallarta Ordaz Airport
Locations in Puerto Vallarta Ordaz Airport
Carretera Vallarta-tepic Km 7.5
+86 10 6064 1387
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No reviews available
One location in Puerto Vallarta Ordaz Airport
Locations in Puerto Vallarta Ordaz Airport
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No reviews available
Most popular car type | Intermediate |
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