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One location in Little Cayman Airport
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Reviews
10,0 Wonderful
Jun 2023
2,0 Poor
Jun 2018
Pros:
I didn't like anything.Cons:
They charged us $2,400 for a scratch the size of a quarter.8,4 Very Good
Jan 2018
Cons:
This was fulfilled by a partner agency (in Grand Cayman) who was very confused about our reservation at first. But everything else went smoothly, and the car was fine.6,8 Okay
Dec 2017
Pros:
Reasonable priceCons:
The car I got was a lower model than i paid for. Car was slightly old.One location in Little Cayman Airport
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Reviews
8,0 Very Good
Aug 2019
Pros:
The staff was greatCons:
Can't think of anything.9,2 Wonderful
Jun 2019
Cons:
A little faster check out and check in would be better6,8 Okay
May 2019
Pros:
Good price for rental. Nice staff.Cons:
Yes, it was a cheap rental. But the car was in very poor condition. Rental car had close to 50,000 miles and pre-existing damage all over, and had that nasty used car smell. I understand you get what you pay for, but when I booked an compact class still expected to have a little bit better quality.5,6 Fair
May 2019
Pros:
Staff Friendly and Helpful. Drop off easy.Cons:
During Pick the the branch did not have a copy of the insurance policy for review which I would have expected7,6 Good
Apr 2018
Pros:
Car was what we reserved and was clean and spacious.Cons:
Check out was ungodly long. Only two people available to process reservations when there were multiple flights arriving. Most people had to wait outside in the heat. Car pulled considerably to the left.5,6 Fair
Apr 2018
Cons:
Not enough help behind counter when picking up vehicleOne location in Little Cayman Airport
One location in Little Cayman Airport
One location in Little Cayman Airport
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Reviews
4,0 Mediocre
Jul 2023
6,0 Okay
Jan 2022
4,0 Mediocre
Jul 2017
Pros:
Nice little car..friendly staffCons:
You might want to give people a heads up before they get to the counter about: 1-$20 charge for international driving permit 2-Insurance that they really push is very expensive. Example...our $22 rental turned out to be $88 after all the BS! You know about these add ons....you should let folks know before they get there6,4 Okay
Sep 2016
Pros:
Employees courtesyCons:
The car itself. It was a bitten car. It needs to retire that car urgentlyOne location in Little Cayman Airport
One location in Little Cayman Airport
One location in Little Cayman Airport
One location in Little Cayman Airport
One location in Little Cayman Airport
Filters
Reviews
5,2 Fair
Nov 2019
Pros:
Car was fine. Drove well no issues.Cons:
Employee at the rental counter was borderline harassing with the rental experience. She was very rude, when performing the car inspection before leaving she was so insulting to me & my wife that my wife had to walk away. She repeatedly cut me off while I was speaking saying it was company policy to perform things a certain way. She was so smug and rude, then refused to provide her name & when I asked for her supervisor she gave me the phone number to her own desk. I’ve rented cars in over a dozen countries & I’ve never had anyone treat me that way. It really spoiled the beginning of our anniversary trip.8,0 Very Good
Apr 2018
Pros:
Nice little car.Cons:
Long time to wait in line.7,2 Good
Mar 2018
Pros:
efficient check in & out. good gas milieage.Cons:
Be sure to check wuth your insurance company about liability coverage. I thought I was covered anywhere but I called and was told that I am only covered in US & Canada so I bought the liability. Your credit card will cover the collision.9,6 Wonderful
Nov 2017
Pros:
nice car, quick in, quick out6,0 Okay
Nov 2017
Cons:
Payless counter was clear I used. Sent to Avis to pick up car. Avis people were rude.6,0 Okay
Jan 2017
Pros:
Car was fineCons:
You need to straighten out insurance. I thought I had bought insurance only to arrive at the counter and be told that my insurance was no good with Payless and I had to buy it from them. They claim to know nothing about what I had already bought. Is this some kind of scam.?