Book Enterprise Rent-A-Car hire cars in Raleigh
Same drop-off
Driver's age: 26-65
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Enterprise Rent-A-Car car hire prices in Raleigh
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Reviews for Enterprise Rent-A-Car in Raleigh
Pros
" and informative"(in 3572 reviews)
" & helpful."(in 3572 reviews)
" and very helpful."(in 3572 reviews)
Cons
"They had no ."(in 4241 reviews)
" inside."(in 4134 reviews)
"The ."(in 4134 reviews)
Overall ratingBased on 69 reviews
Cleanliness
Comfort
Overall
Pick-up/Drop-off
Value for money
Recent reviews
Traveller rating
Find reviews that mention:
2.0
I had a terrible experience with Enterprise Rent-A-Car, and I strongly advise anyone considering renting from them to think twice! On Thursday, August 22, 2024, I rented a car from their Raleigh, North Carolina branch, with plans to drop it off in New York City the next day. While booking online, I requested a car seat and was informed that if available, I might be charged at pickup. When I arrived to pick up the car, I was charged for the car seat, but they failed to provide one. Yes, I was billed for a service they did not deliver, and I had to go out of my way to buy one myself. This alone is unacceptable. After returning the car in NYC, I contacted their customer care to report this issue. I was told that the Raleigh office would call me within 24 hours to resolve the matter. Well, guess what? 24 hours came and went, and no one called. I waited 72 hours—still nothing. When I called back, I was told to wait 5 business days. After 10 business days, I called again, and I made it very clear that this would be my last attempt to resolve the issue. I even told them that if I didn’t hear back, I would assume they were simply keeping my money and that I would share my story so others wouldn’t fall victim. Well, here I am, 4 weeks later, and no one has called. Enterprise has taken my money and completely ignored my complaint. The customer service is non-existent once they have your money. If the situation were reversed and I owed them, you can bet they would’ve been calling me non-stop. But since it’s their fault, they don’t care. If you’re thinking about renting from Enterprise, save yourself the frustration. They took my money without providing the service, and then completely ghosted me when I asked for help. I will never rent from them again, and I recommend you avoid them as well!Reviewed Sept 17 2024
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2.0
I bet ones a 6pm pick up. I arrived to learn the location closes at 6pm. Why did it even give the option for pick ups after the location is closed?Reviewed Jul 2 2024
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2.0
Awful. They do it not rent to someone from out-of-state unless a credit card is used. I missed the event for which I needed the rental car.Reviewed Jun 12 2024
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10.0
Great! Everything was quick and efficient. Easiest car rental ever.Reviewed Jan 7 2024
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8.0
Picked up my rental fast and easy.Reviewed Oct 10 2023
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4.0
I called to make sure there was a shuttle to this location. They told me yes, I got on the shuttle and it only went to the airport Enterprise. I asked if the shuttle would take me to the other, they told me no. So I had to cancel that reservation and rent from that enterprise and it was $75 more since I had no way to get to the other Enterprise.Reviewed Sept 15 2023
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8.0
Cons:The car smell oldReviewed May 25 2021
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10.0
Cons:Everything went wellReviewed May 1 2021
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2.0
Pros:Reservation & Confirmation was useless at check-in when I find there is no car available to rent.Cons:Actually have a car to rent before confirmation of my reservation!Reviewed Mar 26 2021
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5.2
Pros:Drop off was difficult and unclear. There was only a small sign saying that budget was closed and to return car to avis. this should have been told to me at the time of pickup to avoid complications catching my flightCons:they should have disclosed that they would not be "open" during my return hours and how to return the vehicle to prevent issues when trying to catch my flight after spending 30 minutes driving around the rental area and airport trying to figure it out for myselfReviewed Oct 22 2020
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9.6
Pros:The gal that escorted us to our vehicle was excellent. Made a nice upgrade gesture that significantly enhanced our trip.Cons:I should have been told during my order placement that u were offering a 3rd party insurance company where u would have required me to use my deductible...then “I” would have to get reimbursed from the insurance company. Sneaky!Reviewed Sept 9 2020
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2.0
Pros:Never picked upCons:Should Have been notified that I needed to use my credit card at least a week before I had to pick up. I won’t be using enterprise ever againReviewed Aug 23 2020
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Other suppliers in Raleigh scored
Where can I find Enterprise Rent-A-Car hire cars in Raleigh?
5105 Capital Blvd
Address
5105 Capital BlvdHours
| Monday | 08:00 - 18:00 |
|---|---|
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 09:00 - 12:00 |
Phone
+1 919 790 1900Address
651 E Six Forks RdHours
| Monday | 08:00 - 18:00 |
|---|---|
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 00:00 - 00:00 |
Phone
+1 919 431 1300Address
2911 Capital BlvdHours
| Monday | 08:00 - 18:00 |
|---|---|
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 00:00 - 00:00 |
Phone
+1 919 872 0765Address
6300 Creedmoor Rd Ste 178Hours
| Monday | 08:00 - 18:00 |
|---|---|
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 00:00 - 00:00 |
Phone
+1 919 844 3393Address
406 W South StHours
| Monday | 08:00 - 18:00 |
|---|---|
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 12:00 - 16:00 |
Phone
+1 919 833 8788Address
9005 Glenwood AveHours
| Monday | 08:00 - 18:00 |
|---|---|
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 00:00 - 00:00 |
Phone
+1 919 787 8600Address
1008 Rental Car DrHours
| Monday | 04:30 - 23:59 |
|---|---|
| Tuesday | 04:30 - 23:59 |
| Wednesday | 04:30 - 23:59 |
| Thursday | 04:30 - 23:59 |
| Friday | 04:30 - 23:59 |
| Saturday | 04:30 - 23:59 |
| Sunday | 04:30 - 23:59 |
Phone
+1 844 942 0329Address
3600 S Wilmington StHours
| Monday | 08:00 - 18:00 |
|---|---|
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 00:00 - 00:00 |
Phone
+1 919 771 1300Address
5401 Hillsborough StHours
| Monday | 08:00 - 18:00 |
|---|---|
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
Phone
+1 919 851 2555Address
2901 Spring Forest RdHours
| Monday | 00:00 - 00:00 |
|---|---|
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
Phone
+1 919 954 7330Good to know
Most popular location | 1008 Rental Car Dr |
|---|---|
Most popular car type | Intermediate |
Top tips for hiring a car from Enterprise Rent-A-Car in Raleigh
- When you’re ready to book Enterprise Rent-A-Car car rentals in Raleigh, your specific needs, preferences, and the purpose of your trip often factor into the type of car you rent. Economy cars are great for budget-conscious travelers and solo adventurers. They offer good fuel efficiency, making them ideal for city driving. If you're traveling with a family or need more room for passengers and luggage, mid-size and full-size cars can be a good choice. They offer a comfortable ride and enough space for luggage.
- If you reserve a car in Raleigh and choose to pay at the rental location, you can cancel your reservation at any time without incurring a cancellation fee. If you prepay for your rental when making your reservation, you may have a more specific cancellation policy to follow. In many cases, you can cancel up to 24 hours before the scheduled pickup time without any cancellation fees. Be sure to review the terms and conditions of your specific prepaid reservation, as there may be variations based on location and rate type.
- When you book Enterprise Rent-A-Car car rentals in Raleigh, you are using a company that has long been dedicated to a robust sustainability policy with a focus on reducing its environmental impact. They maintain a fleet of fuel-efficient and low-emission vehicles, offering alternative fuels like compressed natural gas (CNG) and propane Autogas. They embrace car-sharing programs to reduce the number of vehicles on the road. Enterprise also promotes sustainability by encouraging carpooling, optimizing fleet routes, and operating energy-efficient, eco-friendly facilities. They're committed to green building practices, recycling, waste reduction, and active community engagement.
- Enterprise offers a loyalty program called Enterprise Plus, which rewards you for booking with them. As you rent vehicles, your rewards grow. For each dollar spent on qualifying rentals at participating Enterprise locations around the globe, you earn a point. Points never expire provided you maintain an active membership with at least one qualifying rental every three years.
- Intermediate car hire from Enterprise Rent-A-Car in Raleigh are around 55% cheaper than other car types, on average.
FAQs about hiring a car from Enterprise Rent-A-Car in Raleigh
Where are the best pickup locations for Enterprise Rent-A-Car car rentals in Raleigh?
If you are in the downtown Raleigh area looking to book Enterprise Rent-A-Car, a convenient rental location is at 406 W South St. If you are in the western part of the city in the Mt. Vernon Park neighborhood, you can choose the location at 5401 Hillsborough St. When you are in the northeastern part of the city in the Millbrook neighborhood, there is a location at 5105 N. Capitol Blvd.
What are the different car rental benefits or amenities offered by Enterprise Rent-A-Car in Raleigh?
Enterprise Rent-A-Car offers a diverse fleet of vehicles, including compact cars, SUVs, luxury cars, and more, allowing you to choose a vehicle that suits your needs and preferences. The staff in Raleigh has in-depth knowledge of the area, and can provide recommendations for local attractions, dining, and travel tips. Enterprise is known for its customer-centric approach and provides great customer service. They offer 24/7 customer support and roadside assistance. Enterprise also offers additional services like GPS rentals, child safety seats, and fuel purchase options for added convenience.
Where are the best places to park Enterprise Rent-A-Car car rentals in Raleigh?
There are numerous parking garages in and around downtown Raleigh. Popular garages include the Red Hat Amphitheater Parking Deck, The Dillon Parking Deck, and the Wilmington Station Parking Deck. Costs range from $1.50 to $4.00 for 1 hour of parking in these garages. Many malls, entertainment venues, and shopping areas have their own parking garages, such as Crabtree Valley Mall and PNC Arena, for convenience. Some areas of downtown Raleigh offer on-street parking. Be sure to check for time restrictions and meters. The cost to park on the street is about $1.25 for 1 hour of parking.
What is the most popular car hire from Enterprise Rent-A-Car in Raleigh?
Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from Enterprise Rent-A-Car in Raleigh.
How many car hire locations does Enterprise Rent-A-Car have in Raleigh?
Enterprise Rent-A-Car has 10 hire locations in Raleigh. Take a look at our Enterprise Rent-A-Car hire location map to find the best car hire near you.
Does Enterprise Rent-A-Car have a car hire location at the airport: Raleigh-Durham airport (RDU)?
Yes
Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Raleigh-Durham airport (RDU)?
Yes