Book Enterprise Rent-A-Car hire cars in Key West

Reviews for Enterprise Rent-A-Car in Key West

Recent reviews

Traveller rating

Wonderful

5

Very Good

4

Good

0

Okay

2

Fair

1

Mediocre

0

Poor

6

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car was greatstaff was very helpful

car availablegreat customer

get the cargreat service

airport location

10.0

Jesse in Key West was great.Reviewed May 31 2024

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8.0

Easy pick up. Car had a damaged bumper when I picked it up, but it was documented. When dropping it off at the end point, they questioned the bumper multiple times and made it seem like it never should have been on the road.Reviewed Feb 18 2024

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4.0

Pros:Drop off was easyCons:The car was filthy and rattling. Ripped up seats in the back..... and the desk guy in key west was so rude and non helpfulReviewed Apr 11 2021

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8.0

Pros:The drop off was fine!Cons:We had a 10am airport car pickup at Key West International Airport. No cars were available at 9:50am when we arrived. We had to wait until 10:30am for next car coming back to be washed and cleaned. No one asked about Sun Pass. Will have to pay a fortune for each toll we went through without Sun Pass on the car?Reviewed Apr 2 2021

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2.0

Pros:Nice vehicle.Cons:Arrived at the pickup time. They were closed. Came back the next day to get the vehicle, it wasn't ready. After an hour long wait, the vehicle was presented to me. Clearly it was rushed. Did not have a full tank of gas. There was no walk around to inspect the vehicle. I took off with the vehicle. Already late for my meeting. Upon drop off in Miami, I was informed that there was damage to the vehicle on the passenger side rear door. Since it was a black vehicle and on the passenger side, I did not notice it on pickup. So in Miami I was informed that I will be charged for the damage.Reviewed Mar 1 2021

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4.0

Pros:Reserved a full size sedan in Key West. Only available was a compact. Had no choice and told it was an upgrade. Could not debate as that was the only car available. I took out collision when reserved with Kayak which also covered 2nd driver. I was told that would not give me coverage and second driver had additional charge. I ended up paying twice the amount I locked in on with my reservation. Very disappointed in Enterprise.Reviewed Feb 26 2021

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2.0

Pros:NothingCons:EverythingReviewed Nov 11 2020

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4.0

Pros:I first was given a car that I as a female driving 100 plus miles fid not fill safe it. I called and the representative handled it well, however was a very different story when I went to pick up the exchange. they did have a car but refused to exchange it. I told him I wasnt driving the car so to give me options. He said to wait around for an hour and he would have a few. I did, that the whole time not in rep acknowledged I was there or how much time I still had to wait. at about the 1.5 mark he exchanged my key and sent to the parking lot to find the car.Cons:customer care is all the brick and mortar store have to set themselves apart as everything is moving quickly to having items shipped. The service given was unacceptable but helped me to realize that in my own store I could do better. Shame on the company that doesn't take a few risk now and again or absorb the cost the service their clients with excellence. one of the employees at enterprise was lying and it isn't my job to figure out if it was the rep at the location or the rep on the phone. I would like to rely on the integrity of the company and its staff. This is the first time this has happened but it only tajes once to put a stain on an otherwise clean reputation. Now should I rent again I will not have the same trust not confidence as I had before. I am hoping that moving forward I’ll be able to find a car from another agencyReviewed Oct 22 2020

review from

8.0

Pros:Great car and nice counter staff.Cons:The car smelled of cigarette smoke.Reviewed Aug 10 2020

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5.6

Pros:I reserved a pickup truck because I had small trees to transport800 miles. When I got there, no truck! Minivans are a poor substitute. There was never going to be a truck. They know when you get there you’ll take whatever they can give you- too late to do otherwise. Have had similar issues with enterprise. Reserve to a destination then when you pick up they tell you the location is closed, you have to return 90 minutes away from your destination. Know they have no obligation to deliver what you reserve or receive it where you want.Reviewed Jun 16 2020

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2.0

Cons:I rented the car that am. And when I showed up they didn’t have a car for me. I had to rent from hertz and pay more money.Reviewed Feb 18 2020

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• Where can I pick up Enterprise Rent-A-Car car rentals in Key West?

  The most popular location for picking up Enterprise car rentals in Key West is in town, at 2516 North Roosevelt Boulevard. There is also an Enterprise Rent-A-Car car rental counter at the Key West International Airport (EYW). This car rental location is also on Roosevelt Boulevard at 3491. If you are flying into Miami in order to visit Key West, you can also pick up your rental car at the Enterprise counter at the Miami International Airport (MIA).

• What speed limits will I encounter in Key West?

  In Key West, you will encounter speed limits of either 25 mph or 35 mph, and that's about it. When you are traveling on the Overseas Highway in order to get from mainland Florida to Key West, the maximum speed limit is 55 mph. However, you will have to slow down to 45 mph or 35 mph when you travel through communities along the highway.

• Can I choose the make and model of the rental car I want to rent from Enterprise in Key West?

  When you reserve enterprise Enterprise Rent-A-Car car rentals in Key West through KAYAK, you can select the make and the model of the car that you want from the provided selection in the car category that you chose. If, however, the pick-up agency does not have that exact vehicle when you arrive, Enterprise agency staff members will do their utmost to find you a similar rental car so that your travel plans are not interrupted.

• What is the most popular car hire from Enterprise Rent-A-Car in Key West?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from Enterprise Rent-A-Car in Key West.

• How many car hire locations does Enterprise Rent-A-Car have in Key West?

  Enterprise Rent-A-Car has 3 hire locations in Key West. Take a look at our Enterprise Rent-A-Car hire location map to find the best car hire near you.

• Does Enterprise Rent-A-Car have a car hire location at the airport: Key West airport (EYW)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Key West airport (EYW)?

  No (according to our data)