Book Dollar hire cars in San Juan
Same drop-off
Driver's age: 26-65
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Dollar car hire prices in San Juan
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Mini
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Economy
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Compact
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Intermediate
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Standard
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Full-size
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Luxury
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People carrier
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Passenger van
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SUV
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Commercial
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Pick-up truck
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Reviews for Dollar in San Juan
Pros
" and accommodating."(in 1049 reviews)
"We had a ."(in 361 reviews)
" and accomodating."(in 1049 reviews)
Cons
"I will dollar again."(in 256 reviews)
"The was bad."(in 326 reviews)
"Will from Dollar"(in 256 reviews)
Overall ratingBased on 79 reviews
Cleanliness
Comfort
Overall
Pick-up/Drop-off
Value for money
Recent reviews
Traveller rating
Find reviews that mention:
2.0
To begin with, the amount quoted was definitely not what I received from Kayak. They obligated to take their insurance because I didn’t show proof, ( a letter), indicating that my insurance would cover vehicle. Otherwise, I couldn’t take the vehicle. That’s real bad business and will NOT EVER recommend Dollar rental to anyone and maybe even Kayak because of false quote.Reviewed Feb 28 2024
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2.0
You should have told me it was not on the airport property. You need to clearly disclose that you need to wait for a shuttle to go off property to get your car. Finding the shuttle is hard and takes too long. Cheap price is good but not if you don't disclose the inconveniences,Reviewed Feb 22 2024
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4.0
They over charged us for insurance we already had and for ticketsReviewed Feb 22 2024
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2.0
Upon arrival from CT, I was told my reservation had been canceled the night before! More outrageous thing was that I was forced to take insurance full cover!!! Either that or stay stranded without a car. I believe that was rip off and illegal, since i had declined insurance because my own insurance covers rentals. Staff was not helpful and did not seem to care that they took advantage of travelers with a blank stare. Also, I was charged a whole day plus taxes, fees and insurance for returning the car one hour late!!! Won’t rent from Dollar again. Better get Uber. Stay away from this company!!!Reviewed Dec 27 2023
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6.0
We were charged additional fees when renting the car in-person. We would have appreciated if we were informed about those prior to booking.Reviewed Dec 20 2023
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10.0
El Gente!Reviewed Dec 18 2023
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8.0
The drop off was crazy! On the email I tried both addresses and 1 address was closed and the other address sent me to a different part of town. I tried calling the phone numbers and no one answered.Reviewed Dec 6 2023
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4.0
Hidden fees and really slow line at pickup and slow process at checkoutReviewed Nov 28 2023
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10.0
Good experience, wait time at counter can be improvedReviewed Nov 22 2023
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10.0
Staff was extremely accommodating, will definitely rent here again!Reviewed Nov 20 2023
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2.0
Many hidden fees (local fees, mandatory insurance, additional taxes) ballooned my price by 600% of compared to what I expected to pay from my online reservation.Reviewed Nov 13 2023
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6.0
Cons:I would recommend fans outside in the waiting area for customers. I waited with my husband approximately 1 1/2 hour waiting for my car. We had to ask someone to assist us from easeway because the representative from Dollar was no where to be found. When he did find him, he was just sitting at the front with no care in the world. Never approached us not even once to collected our information to collect our car. Merging the Parking lots with other companies what a hot mess. It lack customer service!!! I will never rent from this location again!!! Thank you, Michelle SantiagoReviewed May 31 2021
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Where can I find Dollar hire cars in San Juan?
Marginal Los Angeles
Address
Marginal Los AngelesHours
| Monday | 00:00 - 23:59 |
|---|---|
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Phone
+1 787 791 5500Address
Km 10.3 Baldorioty De CastroHours
| Monday | 00:00 - 23:59 |
|---|---|
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Phone
+1 787 791 5500Address
600 AvenidaHours
| Monday | 08:00 - 17:00 |
|---|---|
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
Phone
+1 787 720 5000Good to know
Most popular location | Marginal Los Angeles |
|---|---|
Most popular car type | Full-size |
Top tips for hiring a car from Dollar in San Juan
- If you are flying into the Luis Munoz Marin International Airport, also known as the San Juan Airport (SJU), you might want to book Dollar car rentals in San Juan for their convenience and affordability. Just outside the arrivals at SJU, you can catch an air-conditioned shuttle bus to the Dollar rental facility about 10min away where you can pick up your vehicle. When it is time to return your car, a shuttle bus will also take you back to the airport. This Dollar location is open every day for 24h.
- If you are in the situation where you want to book Dollar car rentals in San Juan, but you don't want to deal with the hustle and bustle of the San Juan Airport and its traffic, consider renting from the Dollar car rental location that is across the Laguna San Jose from the airport. This agency is located at 600 Avenida and it is open weekdays from 8 am until 5 pm, and closed on both Saturdays and Sundays. If its hours fit with your schedule, this location might be more convenient for you.
- When you book Dollar car rentals in San Juan, you will have many types of vehicles from which to choose. In the sedan category, you could choose to rent an economy car, a standard sedan, a compact car, an intermediate sedan, or a full size sedan. In the SUV category, you could choose to rent an intermediate SUV which seats up to 5 people and accommodates their luggage, or you could choose an open air all-terrain vehicle. There are no cars from the Prestige Collection in San Juan.
- While you are driving in Puerto Rico, you will most likely have to drive on some toll roads. When you book Dollar car rentals in San Juan, ask about their PlatePass program that automatically covers your rental for electronic tolls for a fee per day. In Puerto Rico, it is easy to get a ticket for a toll violation without knowing it. Most tolls in Puerto Rico are electronic and you do not even have to slow down. Furthermore, it isn’t always obvious when you are crossing a toll location. Rather than the hassle of dealing with getting a ticket, consider the toll program Dollar has to offer when you book Dollar car rentals in San Juan.
FAQs about hiring a car from Dollar in San Juan
How old do I have to be to book Dollar car rentals in San Juan?
When you book Dollar car rentals in San Juan, you have to be a minimum of 21 years old. In Puerto Rico, the minimum for renting a car is 21 and the maximum age for renting a car is 75 years old. If you are a driver between the ages of 21 and 24, Dollar might assess a daily fee because you are a young renter.
Does Dollar offer insurance packages to cover my rental when I book Dollar car rentals in San Juan?
Yes. If your own auto insurance policy does not cover rentals or you are not sure if it covers rental vehicles, you can take advantage of one of the many insurance packages that Dollar offers. Dollar insurance packages include Loss Damage Waiver (LDW), Liability Insurance Supplement (LIS), and a Personal Protection Plan (PPP). If you do not want to purchase insurance, a Dollar representative may ask to see the Declarations page of your auto insurance policy that guarantees your rental car coverage.
Is there a rewards program I can take advantage of when I book Dollar car rentals in San Juan?
Yes. When you book Dollar car rentals in San Juan, you can join Dollar Express Rewards for free, with no dues, commitments, or contracts. As a Dollar Express Rewards member, you can skip the rental counter and go straight to the lot when you arrive at the car rental location. Your spouse or domestic partner can become an authorized additional driver for free. Reservations, picking up your car, and returning your car will all be expedited for you. You can also earn points, and when you build up enough points, you can get free rental days.
What is the most popular car hire from Dollar in San Juan?
Full-size (Ford F-150 or similar) is the most frequently booked car hire type from Dollar in San Juan.
How many car hire locations does Dollar have in San Juan?
Dollar has 3 hire locations in San Juan. Take a look at our Dollar hire location map to find the best car hire near you.
Does Dollar have a car hire location at the airport: Luis Munoz Marin Intl airport (SJU)?
Yes
Does Dollar offer shuttle or airport pick-up services from Luis Munoz Marin Intl airport (SJU)?
Yes